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I've stayed at other Extended Stays and they weren't too bad, so I gave this one a shot. Big mistake. Place is dirty, smells awful, and you don't feel safe. To top it off they decided they wanted a little spending money so they charged...More
1 Thank Crockin
Response from Manager_11525, General Manager at Extended Stay America - Minneapolis - Maple GroveResponded 17 April 2015
I received a copy of your review, and wanted to take a moment to personally respond. Please know that we are sincerely sorry that you did not feel safe during your stay and that you had a negative experience. In response to your feedback, I...More
After driving for 3 day's we finally get here, first off the price I was given at the time of Making our reservation wasn't what I was told at check in, over $100 difference, once I showed the front desk clerk my reservation confirmation she...More
1 Thank Shiloe J
Response from Manager_11525, General Manager at Extended Stay America - Minneapolis - Maple GroveResponded 12 May 2015
Thank you for the feedback about your stay at our hotel. I sincerely apologize that there was a discrepancy in your rate quote. Your comments were reviewed by our staff, and we will make every effort to make sure your experience is not repeated. The...More
One night here was one night too much. I have over one hundred reviews on here and this is close to one of the worst hotels that I've stayed in. It's old, in need of refurbishment and was not very clean. I.e. you can tell...More
1 Thank BlueHeeler777
Response from Manager_11525, General Manager at Extended Stay America - Minneapolis - Maple GroveResponded 6 April 2015
The feedback provided in your review is much appreciated. The situation you described regarding the quality of your accommodations is truly regrettable. We are very sorry for your experience. In response to your feedback, I am working with our maintenance engineer and housekeeping staff to...More
This was my first time at an Extended Stay motel.
The weather outside was around zero degrees each day.
These are the good things that I can say about this place:
<> Fast and Free WiFi - 300 Mbps most of the time.
Can't say enough about the staff at the Maple Grove, Minnesota, Extended Stay America. Arrived in Oct 2014 for a month-long business engagement at the area Costco stores. From the moment of my arrival, hotel manager Julie and her staff provided efficient, curtious, and down-right...More
Response from Manager_11525, Manager at Extended Stay America - Minneapolis - Maple GroveResponded 9 December 2014
The team and I appreciate your kind remarks. I truly appreciate your comments regarding the customer service that my team provided you.
Once more, thank you for posting your review. We look forward to having you visit with us again in the future. Happy Holidays...More
US$78 - US$125 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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