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Sheraton Minneapolis West Hotel

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Traveller (92)
Room & Suite (48)
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Overview
  • Excellent33%
  • Very good37%
  • Average18%
  • Poor6%
  • Terrible6%
Travellers talk about
“club room”(11 reviews)
“ridgedale mall”(24 reviews)
“pool side”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
Additional information
Offers from Sheraton Minneapolis West Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Minneapolis West Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (339)
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Traveller rating
105
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LanguageEnglish
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105
105
59
23
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Show reviews that mention
All reviewsclub roomridgedale mallpool sidestarbucks coffeelarge bathroomfirst floorbuffet breakfastfront desk staffcomfortable bedslobby areapool and hot tubnice stayshort drivevery nice hoteltwin citiesatriumbusiness
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1 - 5 of 313 reviews
Reviewed 6 days ago

My stay was scheduled to be a three week stay for an extended work trip. I lasted 10 days before I checked out and moved to a different hotel. I stayed in a suite, which had no exterior windows and felt like a cave because...More

Thank ebee129
Response from Ted T, General Manager at Sheraton Minneapolis West HotelResponded 2 days ago

Dear ebee129, I am so sorry to hear that we fell short of our standards in your room cleanliness. I can assure you that this situation is not our standards and I apologize that it ruined your stay and cut short your visit to our...More

Hotel's Favourite
Reviewed 30 June 2018 via mobile

Stayed with a group of friends for a weekend getaway. Speedy check in with friendly and accommodating front desk staff. Rooms are nice sized and the beds are comfortable. Has a lounge and restaurant. Small pool area. Lots of shopping and dining choices nearby.More

Thank Stacey L
Response from Ted T, General Manager at Sheraton Minneapolis West HotelResponded 1 July 2018

I am happy to hear that you had such a great times with friends and the Sheraton was a part of it. Thanks for sharing the nice comments about the staff and rooms. Future travelors enjoy reading about the close amenities. Hope to see you...More

Reviewed 1 week ago

This was our second stay here, so we knew it was good. The room was very clean. The bad news? The tub stopped draining. Then the toilet stopped flushing. So why do they still get four stars? Because they gave us a good chunk of...More

Thank Jennifer P
Response from Ted T, General Manager at Sheraton Minneapolis West HotelResponded 1 week ago

Dear Jennifer, Thanks for taking the time to share your experience and especially for the kind words about the response of the team. I am communicating all of your comments to the leadership in order to make changes were we can. I appreciate your input...More

Reviewed 2 weeks ago via mobile

This was our third stay at Sheraton Minneapolis-West and we love it every time. What we love: Modern style Wonderful scent throughout the hotel Complimentary fruit water in lobby all day Complimentary Starbucks coffee in lobby in the morning Keurig in room with Starbucks coffee...More

Thank starfrenzy
Response from Ted T, General Manager at Sheraton Minneapolis West HotelResponded 2 weeks ago

Dear Starfrenzy, Thanks for taking the time to share your thoughts about the Sheraton Minneapolis West. I appreciate you pointing out some great features that other travelers will like also. I have instructed the Engineering team to check the pool temperature and increase as needed....More

Reviewed 4 weeks ago

I stayed at this Sheraton since 2005 and it used to be a favorite. But in the last six months, for the first time ever, a fee for dogs was implemented. A fee for dogs at a Sheraton?? This last stay on July 6-8, we...More

Thank B P
Response from Ted T, General Manager at Sheraton Minneapolis West HotelResponded 3 weeks ago

Dear BP, I am happy that you chose the Sheraton to stay on your recent visit. As you pointed out, the hospitality industry including airlines and hotels have changed since 2005 including some fees that were not around previously put on by major brands. I...More

View more reviews
About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$107 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Minnetonka
#4 Mid-range Hotel in Minnetonka
#4 Family Hotel in Minnetonka
#3 Quiet Hotel in Minnetonka
#5 Quaint Hotel in Minnetonka
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$107 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Minnetonka
#4 Mid-range Hotel in Minnetonka
#4 Family Hotel in Minnetonka
#3 Quiet Hotel in Minnetonka
#5 Quaint Hotel in Minnetonka
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (92)
Room & Suite (48)
Dining (12)
Pool & Beach (6)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
amypowell0719
25 June 2017|
AnswerShow all 3 answers
Response from Bpowley | Property representative |
Unfortunately we do not have microwaves in each room. We do, however have a microwave available for guest use at any time.
0
Votes
JuliLynn
21 April 2015|
Answer
Response from Adi T | Property representative |
Hello JuliLynn, I think what you mean is that you are an SPG member - Starwood's Loyalty Program. Yes, there are great privileges to be a member depending your SPG status and points earned. Please feel free to call us with... More
0
Votes
ampang
7 April 2015|
Answer
Response from Adi T | Property representative |
Dear Ampang, There is no charge for mini-fridge. All our guest rooms have a fridge in them. Look forward to seeing you soon. Sincerely, Shawn
0
Votes
Room Tips
"Ask for an outside room if you don't want to risk facing a corridor or the heavily-chlorinated indoor..."
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"Don’t stay here."
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"Pool side fun for families, opposite end better for quiet or romance"
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"Do NOT choose a poolside room. I can't imagine how noisy it would be given the business of the pool."
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