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Hilton Garden Inn St. Paul/Oakdale

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Traveller (14)
Dining (5)
Room & Suite (3)
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Overview
  • Excellent66%
  • Very good24%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“front desk”(46 reviews)
“twin cities”(22 reviews)
“great hotel”(24 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn St. Paul/Oakdale
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn St. Paul/Oakdale
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (513)
There are newer reviews for Hilton Garden Inn St. Paul/Oakdale
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Traveller rating
319
117
35
15
5
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319
117
35
15
5
Show reviews that mention
All reviewsfront desktwin citiesgreat hotelbusiness tripwedding weekendwould highly recommend this hotelclean roomseasy accessother hotelsfitness centerfitness roompool and hot tubchecking inoatmealupon checkfresh fruitlobby
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11 - 15 of 491 reviews
Reviewed 28 March 2018

A great place to stay for the money. One of the elevators was out of order or I might have given a 5. I always like the very comfortable beds and the pillows are just right. I wish I had those at home.More

Review collected in partnership with Hilton Garden Inn
Thank ksunstrom
Response from Micah C, General Manager at Hilton Garden Inn St. Paul/OakdaleResponded 2 April 2018

Thank you very much for taking the time to leave your feedback about our hotel. We try very, very hard to be a "5" for all of our guests, and I wish we had been able to do that with you, even though it sounds...More

Reviewed 18 March 2018

Need to work on their courtesy and not speak Spanish in front of clients. At least step out of the room if you’re going to blindside someone. Awkward. Was scheduled for late check out and cleaning lady had me removed.More

Review collected in partnership with Hilton Garden Inn
Thank serendipitypeeps15
Response from Kate M, Front Office Manager at Hilton Garden Inn St. Paul/OakdaleResponded 21 March 2018

Thank you for your review. I am sorry that we were not able to provide you with a late checkout. I am sorry that you felt alienated by our housekeepers speaking Spanish. Many of our housekeepers are Spanish speaking and are able to communicate much...More

Reviewed 12 March 2018

I'd suggest this hotel if you are doing business in the local area. The staff was very pleasant. The breakfast offered a good selection of food. Good highway access and a descent choice of restaurants in the area.More

Review collected in partnership with Hilton Garden Inn
Thank Andrew D
Response from Micah C, General Manager at Hilton Garden Inn St. Paul/OakdaleResponded 14 March 2018

Thank you very much for taking the time to do a review of our hotel, Andrew. It was our pleasure to host you while doing business, and I am so glad that you were able to experience our amazing staff, delicious breakfast, and our perfect...More

Reviewed 6 February 2018 via mobile

We went with a package tour for the Upper Bowl in 2018. The hotel was reserved for ALL Eagles fans and while there were some glitches with rooms, it was the fault of the travel agent, not the hotel. They did their best to accommodate....More

Thank LenoreH
Response from Kate M, Front Office Manager at Hilton Garden Inn St. Paul/OakdaleResponded 12 February 2018

Thank you so much for leaving a review. I am glad to hear you had a great time here during the Super Bowl. Things were definitely exciting here and I am so glad you were able to utilize our helpful staff. I am glad you...More

Reviewed 26 January 2018

have spent 4 weeks in this property over the last 2 months and can honestly say none of them have been up to the brand standard. Repeated problems with billing and reservations at check in, followed by periodic lack of hot water, and nearly constant...More

1  Thank dixonconsultinginc
Response from Kate M, Front Office Manager at Hilton Garden Inn St. Paul/OakdaleResponded 28 January 2018

Thanks for sharing your experience. I am sorry to hear about the problems you encountered with maintenance, billing and reservations. We strive to make check-in as seamless and easy as possible and I am sorry we fell short of that. I am happy to hear...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Multilingual Staff
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$100 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$100 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (14)
Dining (5)
Room & Suite (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
Rogge2013
20 January 2017|
AnswerShow all 3 answers
Response from David L | Property representative |
The website is correct, in that only service animals are allowed
0
Votes
Leslie W
8 September 2016|
AnswerShow all 3 answers
Response from Crispypc | Reviewed this property |
No sure on in room options. Would suggest calling. The do have a small pool and hot tub near front desk for guest use, not private.
0
Votes
Huds8
17 January 2015|
Answer
Response from Sylwia O | Property representative |
We are not within walking distance to Excel. The Excel Center is 9 miles from us, a 15 minute car drive. We can always arrange a cab for you! Please let me know if there is anything else that I may assist you with.
0
Votes
Room Tips
"Don't bother staying here at all."
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"The rooms are all pretty basic, I don't think it matters."
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"Amazing customer service, best I have experienced in a long time!"
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"Be ready to drive if you want to eat out but not a bad thing just so you know."
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