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Comfort Suites Rochester

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199 Reviews from our TripAdvisor Community

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Showing 199: English reviews
Reviewed 1 October 2016 via mobile

It was a great hotel with a friendly staff. Room was clean and extra space with a couch and desk. Nice surprise with cookies as we checked in, and breakfast was very nice! I would come back again for sure. Great price!!! We were 5 miles from Mayo, but I didn't mind driving, although they had a shuttle, since I...

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Helpful?
Thank Stacey D
ComfortSuitesROCH, Manager at Comfort Suites Rochester, responded to this review

Thank you very much for your stay & your comment. I am very happy to know that your stay with us was great & you would stay with us in future. Our best wishes for you.

Reviewed 28 September 2016 via mobile

Nice place. A bit far out from Mayo but has shuttle service. Room nice size and typically equipped. One weird thing is that the towel rack with fresh towels is in the shower stall. Staff friendly and helpful. Soup, rolls & cookies at 5. Also bartender there then.

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Helpful?
Thank Ruth H
ComfortSuitesROCH, Manager at Comfort Suites Rochester, responded to this review

Thank you very much for your stay & your review. I am happy to know that your stay was great with us & you have enjoyed our amenities & staff services. I hope you would choose us again to stay for any future visit to Rochester, MN. Thank you again.

Onalaska, Wisconsin
Reviewed 25 September 2016

The hotel was very nice. We didn't have AC in our room the first night so they moved us for the second night. I thought they may comp the first night but we got a very small discount on the room. The breakfast was a great buffet. We would stay there again.

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Helpful?
Thank Shiniesthalo
ComfortSuitesROCH, Manager at Comfort Suites Rochester, responded to this review

Thank you very much for your stay & your review. I am very happy to know that you have enjoyed your stay with us & you would stay with us again in future despite of the AC inconvenience you experience - which I am extremely sorry. Please refer the issue on your next visit with us & we will work...

Pasco, Washington
Reviewed 24 September 2016

We booked this room on the road as we were traveling to Madison, Wisconsin. The room was spacious and clean. We had a quiet night's sleep. The free breakfast is always welcomed. We did find it a bit hard to get back to the freeway.

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Helpful?
Thank Startchr
ComfortSuitesROCH, Manager at Comfort Suites Rochester, responded to this review

Thank you very much for your stay & your review. I am happy to know that your stay was great with us & you have enjoyed our spacious clean suites. I am very sorry for the inconvenience of the highway bridge construction work detour which cause you to bit hard to get back to the freeway. This highway renovation construction...

Springfield
Reviewed 22 September 2016

I had an appointment at Mayos and we stayed at this hotel. The room was very clean and comfortable but what made this hotel so great was the staff. Chad at the front desk was very helpful. The breakfast items were kept well stocked. Mike the driver for the Mayo shuttle was informative. I would recommend this hotel.

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Helpful?
Thank Ruby S
ComfortSuitesROCH, Manager at Comfort Suites Rochester, responded to this review

Thank you very much for your stay & your compliment. I am very happy to know that you have enjoyed our friendly team members customer services & you would recommend us to other travelers. I will share your compliment with my team. Thank you again.

Windom
Reviewed 5 September 2016 via mobile

Friends gifted us with a night at the Comfort Suites and we were very pleased with our stay. The room was spacious and clean with the "sitting room" separated by a decorative half-wall. The bed was very comfortable with enough blankets. The breakfast was very good. I recommend this hotel.

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Helpful?
Thank Kathy B
ComfortSuitesROCH, Manager at Comfort Suites Rochester, responded to this review

Thank you very much for your stay & your comment about your stay. I am very happy to know that your stay was great with us & you have enjoyed our spacious suites & our amenities comes with all of our suites. I hope you would stay with us again in future when you are back in this area. Thank...

Reviewed 5 September 2016

I had called earlier that day to request a crib and they confirmed that it will be no problem. When I arrived they told me that they gave the crib to a neighboring hotel and they could not get it back for that night. Another issue I had was that one room (I had rented 2 rooms) stunk of smoke...

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Helpful?
Thank Martin E
ComfortSuitesROCH, Manager at Comfort Suites Rochester, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Winkler, Canada
Reviewed 1 September 2016 via mobile

We stayed here for 4 nights under employee rate discount. We were supposed to pay $35 a night. That is what our confirmation email stated and what the agreement was at the front desk at the time of check in. Within our visit, we were told we were not allowed to use the computers. They were for business only. They...

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Thank Sonia2534
Manchester, Iowa
Reviewed 7 August 2016

WARNING!!! There was one very clear problem with the room that stood out far above other minor details. The room air conditioner controls were not well marked, were much different than any of the countless hotel rooms my wife and I had stayed in over the last 35 years, and the staff was much less helpful than they could have...

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Helpful?
Thank OnTheRun24
ComfortSuitesROCH, Manager at Comfort Suites Rochester, responded to this review

Thank you very much for your stay & your comment. I am extremely sorry for the inconvenience you experienced with our Modern Energy Efficient HVAC system which controlled by your room key card after you checks-in to a room. All of our rooms have instruction posted by the thermostat to insert your room key to activate your thermostat. I am...

Rochester, Minnesota
Reviewed 6 August 2016

Comfort Suites is located right off the main vein to downtown Rochester. Mayo Clinic is a ten minute drive, but if you want to use their shuttle it runs every hour. There is a large Breakfast every morning with hot items like eggs, sausage, bacon, waffles as well as cereals, oatmeal, juices, fruit, and yogurts etc. Rooms are set up...

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Helpful?
Thank neonvacation
ComfortSuitesROCH, Manager at Comfort Suites Rochester, responded to this review

Thank you very much for your stay & your compliment. I am very happy to know that your stay was great with us every time you stayed. I am very sorry to hear about the WiFi issue. Our deepest apology for the inconvenience. We are in process of refreshing our WiFi equipment to resolve this issue. Thank you again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
The Comfort Suites® is located on the southeastern area of Rochester Minnesota. Just minutes from Mayo Clinic, St. Marys Hospital and IBM Executive Briefing Center. We offer discounted rates for Mayo Clinic visitors as well as St. Marys Hospital visitors. For information on these discounts as well as others please contact us directly at the phone number listed above. We are very close to a variety of shopping stores, restaurants, and a movie theater. We are also minuets from a number of parks golf courses and ponds. We offer FREE transportation to the Mayo Clinic, and St. Marys Hospital Mondays – Fridays, FREE parking, FREE wireless Internet FREE local calls, FREE weekday local newspaper, and a FREE hot deluxe breakfast, which include waffles, eggs, meat, fresh fruit, cereal and more. We also offer a Your Suite Success™ Grab & Go bag which includes various breakfast items if you are in a hurry and have no time to sit down for breakfast. Take a dip in our sparkling indoor heated pool and indoor hot tub. Enjoy our our exercise room during your comfortable stay with us. We have a business center that is equipped with two computers, copy and fax services. We also have a meeting room that can accommodate meetings or family get togethers. All of our rooms come equipped with microwaves, refrigerators, flat-screen televisions, sofa sleepers, coffee makers, hairdryers, irons, ironing boards, charging station for phones and other devices. We offer snacks, and laundry detergent in our Sundry Shop, coin operated laundry facilities in our beautifully decorated lobby area. The Comfort Suites® is a new development built in 2008. We offer fantastic customer service and wonderful amenities waiting for you to visit us in Rochester Minnesota. Book a reservation today! ... more   less 

Additional Information about Comfort Suites Rochester

Address: 4141 Maine Ave SE, Rochester, MN 55904-6934
Region: United States > Minnesota > Rochester
Price Range: RM368 - RM599 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Rochester 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Comfort Suites Rochester Hotel Rochester
Hotel Style:
#11 Family Hotel in Rochester
#12 Romantic Hotel in Rochester
#16 Business Hotel in Rochester
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Rochester staff and other travellers.
2 questions
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Questions? Get answers from Comfort Suites Rochester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“west facing rooms get in the afternoon”
 of 5 bubbles ThomasD244, 1 Nov 2016 | Read review
“Get a room overlooking the pond.”
 of 5 bubbles jipjapop, 7 Oct 2016 | Read review
“Take a ethernet cord, dont skip the breakfast.”
 of 5 bubbles neonvacation, 6 Aug 2016 | Read review
“make sure that you get shuttle information at check in”
 of 5 bubbles 182kristib, 6 Aug 2016 | Read review
“We have stayed on both second and third floors and have never had a noise problem.”
 of 5 bubbles 352SueW, 17 May 2016 | Read review
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