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Comfort Suites Rochester

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Traveller (2)
Room & Suite (28)
Pool & Beach (6)
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Overview
  • Excellent66%
  • Very good23%
  • Average6%
  • Poor3%
  • Terrible2%
Travellers talk about
“soup”(26 reviews)
“waffles”(25 reviews)
“cookies”(19 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
2 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (243)
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Traveller rating
154
58
16
9
6
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Time of year
LanguageEnglish
154
58
16
9
6
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All reviewssoupwafflescookieschoice hotelsfront deskmayo clinichot breakfast in the morningmovie theatervery nice hotelplace to stayhot tubspacious roommayo ratenice sizethe breakfast areathe entire hotelwe've stayed
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21 - 25 of 243 reviews
Reviewed 16 September 2017 via mobile

Friendly & caring service upon check in. Not only honored our request to stay on the first floor per our online reservation, but asked more than once if there was anything else we needed. Most professional & courteous front desk/lobby I've had the pleasure of...More

Thank Tracie E
Response from ComfortSuitesROCH, Manager at Comfort Suites RochesterResponded 16 September 2017

Thank you very much for your stay & your review. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality...More

Reviewed 7 September 2017

I was looking for a hotel close to 90 and although this hotel is not right off the exit, it is closer than many others. The hotel was very clean and our room was great. There is a lot of green space surrounding the hotel...More

Thank smoo75
Response from ComfortSuitesROCH, Manager at Comfort Suites RochesterResponded 9 September 2017

Thank you very much for your stay & your five star review. I am very pleased to know that your stay was great with us & you have enjoyed our convenient location, lots of open green spaces & our friendly staff services. I hope you...More

Reviewed 2 September 2017

This review cover two stays at this property by my wife. Arrived August 7th. The morning of the 8th she had no hot water. The evening of the 8th the electricity went on and off for four hours during the evening. The morning of August...More

1  Thank jplral
Response from ComfortSuitesROCH, Manager at Comfort Suites RochesterResponded 7 September 2017

Thank you very much for your stay. I apologize for the issues and can assure you that they have been dealt with at this time. This is a thriving area of Rochester and the new developments can result in intermittent cable loss as the cable...More

Reviewed 17 August 2017 via mobile

wonderful place to stay if your going to the mayo nice and quite clean rooms and a shuttle to and from the Mayo Clinic so if you're looking for a clean place to stay this would be the spot breakfast isn't the best but it...More

Thank crazymf307
Response from ComfortSuitesROCH, Manager at Comfort Suites RochesterResponded 18 August 2017

Thank you very much for your stay & your review. I am very happy to know that your stay was wonderful with us & you would recommend us to other traveler to this area. Our best wishes for you & thank you again.

Reviewed 15 August 2017

THE GOOD: Over-all, this was a nice hotel. We stayed here mid-week for a visit to Mayo. Parking was easy (both handicapped and non), nice lobby, free newspaper, small convenience area to get snacks and frozen meals, microwave and frig in the room, fast &...More

Thank ChickWithAStamp
Response from ComfortSuitesROCH, Manager at Comfort Suites RochesterResponded 16 August 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Breakfast Available
Airport Transportation
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$101 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Rochester
#12 Romantic Hotel in Rochester
#16 Business Hotel in Rochester
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$101 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Rochester
#12 Romantic Hotel in Rochester
#16 Business Hotel in Rochester
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (2)
Room & Suite (28)
Pool & Beach (6)
Dining (2)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
flowersrfun
18 July 2016|
AnswerShow all 6 answers
Response from TLD64 | Reviewed this property |
Free parking and if you give 24 hrs notice, you can cancel the days you don't need.
1
Vote
slsm2657
14 November 2014|
AnswerShow all 4 answers
Response from Wanda R | Reviewed this property |
Hi: I really don't remember any restaurants within walking distance. We had a car so it wasn't a problem for us. There is a shuttle but the shuttle is only to take you to the Mayo facilities. I would suggest contacting... More
2
Votes
Room Tips
"Stayed in a suite on the 1st floor, nice location."
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"Try getting a room on upper floors - then privacy isn't an issue."
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"This is a three floor hotel with one slow elevator. Ask for the 1st floor."
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"If you want a gorgeous hotel with amazing staff who are very professional and happy then don't look..."
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