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Holiday Inn Rochester Downtown

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Traveller (31)
Room & Suite (39)
Dining (9)
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Overview
  • Excellent16%
  • Very good27%
  • Average32%
  • Poor12%
  • Terrible13%
Travellers talk about
“mayo clinic”(65 reviews)
“few issues”(3 reviews)
“small bathroom”(4 reviews)
AMENITIES
Free Wifi
Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3 Star Hotel
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Additional information
Offers from Holiday Inn Rochester Downtown
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Offers from Holiday Inn Rochester Downtown
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Rooms
11 Jun12 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (240)
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32
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40
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All reviewsmayo clinicfew issuessmall bathroomskyway accesslocation is greatroom ratehousekeeping staffmary's hospitalthymesaunarampskywalksubwayconvenience
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21 - 25 of 236 reviews
Reviewed 8 August 2017

My reservation was booked by my company for a conference. My original room was "poolside," a room with an indoor balcony facing the sunken indoor pool. It was a box, with NO WINDOWS to the outside, with a cardboard door and a glass panel that...More

Thank StillaBenningtongirl
Response from Sherri S, Manager at Holiday Inn Rochester DowntownResponded 16 August 2017

Dear StillaBenningtongirl, Thank you very much for the feedback regarding your recent stay. I would like to apologize on behalf of our front desk team for making you feel unimportant. I am sorry that you didn't like you're original room and that they didn't try...More

Reviewed 28 July 2017

This hotel is not the closest one to the Mayo buildings but it is only about three blocks away. We are were able it easily walk it. I felt they had the best combination of room rate/convenience of the hotels I considered. Our room and...More

Thank fabian_SD
Response from Sherri S, General Manager at Holiday Inn Rochester DowntownResponded 8 August 2017

Dear Fabian, We are so happy that our hotel was able to provide all things needed during your visit to the Mayo Clinic. We know how important it is to be comfortable and not have any issues. Thank you for taking time to offer all...More

Reviewed 13 July 2017

With a good price range for the family and central to all the shops including the street shops and food, we saved headache parking spots and in-out car trips. A bit of walk to where we wanted to go, but a walk we needed. Rooms...More

Thank muahkin
Response from IHGService, Guest Relations Manager at Holiday Inn Rochester DowntownResponded 28 July 2017

Dear muahkin, Thank you for your recent stay with us and reviewing our property. I am very delighted to know you enjoyed your stay with us, specially the fine location of our hotel and the room you received. We highly value views, opinions and feedback...More

Reviewed 12 July 2017

This facility is in dire need of upgrading and remodeling. Maintenance and cleanliness are not strong points here either. Stayed 1 night and then found wonderful lodging for the same price with its own on-demand shuttle service. I honestly don't know how they manage to...More

Thank dbhoug
Response from IHGService, Guest Relations Manager at Holiday Inn Rochester DowntownResponded 27 July 2017

Dear dbhoug, Thank you for your recent stay with us and reviewing our property. I am very sorry to learn your unsatisfactory experience with regards to the cleanliness and condition of our facility. It is with deep regret that we did not live up to...More

Reviewed 19 June 2017

We just stayed here this past weekend and I was disappointed with this IHG location. 99% of the time we are traveling we stay at a IHG property and have never had an issue. It is very old and outdated. Soon as we got up...More

1  Thank jbushno
Response from IHGService, Guest Relations Manager at Holiday Inn Rochester DowntownResponded 3 July 2017

Hi jbushno, Thank you for your stay and for leaving a review about our hotel on TripAdvisor. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. It is good to hear that you found...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Multilingual Staff
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$113 - US$155 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$113 - US$155 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (31)
Room & Suite (39)
Dining (9)
Pool & Beach (4)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
lynnstiern
13 July 2016|
AnswerShow all 3 answers
Response from Julie M | Reviewed this property |
Yes, I don't remember the name of the service. I believe it's $15 per person. There is a service desk both at the airport & at the street entrance of the hotel. No need to reserve from the airport to downtown but we did... More
1
Vote
Raymond B
17 January 2015|
Answer
Response from Jes W | Property representative |
The Holiday Inn - Downtown does allow pets. There is a $75.00 non-refundable fee per 'pet room'. We have two Mayo Rates: one that includes parking, and one that does not. Please ask for these specifically with a... More
0
Votes
Raymond B
17 January 2015|
Answer
Response from Jes W | Property representative |
The Holiday Inn - Downtown does allow pets. There is a $75.00 non-refundable fee per 'pet room'. We have two Mayo Rates: one that includes parking, and one that does not. Please ask for these specifically with a... More
0
Votes
Room Tips
"Stay somewhere else"
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"Easy to get to Mayo clinic hospitals from this hotel."
Read review
"Look for a room facing Broadway on a higher enough floor!"
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"Stay somewhere else!"
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