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Hilton Garden Inn Rochester Downtown

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Hilton Garden Inn Rochester Downtown
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558 Reviews from our TripAdvisor Community

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Showing 553: English reviews
Toronto, Canada
1 review
Reviewed 2 days ago NEW

The staff here are amazing, very friendly and helpful. Tiffany at the front desk is amazing, extremely knowledgeable, helpful and very friendly. 5 stars for her!! For breakfast the Chef made excellent omelettes. I strongly suggest requesting one. Brandon at the bar is a great guy too, remembers your name and friendly Strong recommendation to stay here Free internet was... More 

Helpful?
Thank 774mathewm
Indiana
Level Contributor
332 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
Reviewed 4 days ago NEW

I have stayed here several times on my various trips to Rochester! The staff there are always friendly, professional and helpful! They are doing a lot of remodeling now, so it can be a bit noisy during the day, but still quiet in the evening and easy to sleep! The pool was also being repaired and it was not available.... More 

Helpful?
Thank Ron M
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear Ron M: Thank you very much for continuing to stay with us, especially during our renovation process. We are so glad that enjoy our hotel and will continue to choose our Hilton Garden Inn during your visits to Rochester. We look forward to having you back again soon. Deb Knox, Revenue Mgr. More 

United States
2 reviews
Reviewed 6 days ago NEW

I tend to be a heavy sleeper, but between the traffic down broadway, the room heater, and the refrigerator, I was woken up about every half hour and thus was not well rested in the morning. I probably will choose a hotel that is not on a main street if I stay in Rochester again. That said, the rooms were... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Matt M
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear Matt M: I am very sorry that the noise in and around our hotel kept you awake. We appreciate the fact that you took the time to post your comments. We are sorry that you will be looking elsewhere in the future, but understand our location is in a downtown area. Thank you again. Deb Knox, Revenue Mgr. More 

Rochester, United States
1 review
Reviewed 1 week ago

What a fantastic experience! From the valet parking day one to the quick and easy check out on day 3. I would highly suggest you have the breakfast buffet! The made to order omelettes were awesome!!!!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Z9897ZPmarkf
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear Z9897ZPmarkf: Wow! What a great post! Thank you very much for taking the time to let us know that you enjoyed your stay with us so much. We really appreciate it! Deb Knox, Revenue Mgr. More 

Minneapolis, Minnesota
1 review
Reviewed 2 weeks ago via mobile

I stayed at this hotel in conjunction with an appt at Mayo. Tiffany was immediately welcoming, kind, knowledgeable and efficient. She has a passion for her job--she's a Jill-of-all-trades. Thank you, Tiffany, for your kindness and concern!!!

Helpful?
Thank Elizabeth W
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear Elizabeth W: Thank you very much for staying with us. I will make sure that Tiffany sees your comments and that she gets the recognition she deserves. We hope to have you stay with us again soon. Deb Knox, Revenue Mgr. More 

Mason City, United States
1 review
Reviewed 2 weeks ago

Everyone was kind and helpful. The room was clean and well kept with modern furnishings. I ordered room service a couple times and it was delivered in a timely manner and was hot and delicious. The staff were able to help me with questions regarding location of restaurants, shopping, and other city services. I had to call down to the... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 678tracig
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear 678tracig: Thank you very much for staying with us and taking the time to post your comments. We are very happy to hear that you will choose to stay with us again. We look forward to having you back. Deb Knox, Revenue Mgr. More 

Level Contributor
7 reviews
4 hotel reviews
Reviewed 2 weeks ago via mobile

Hotel is overall very nice. Very well kept and clean. Staff was very friendly. My room faced the street and noises from the street were very noticible. Also could hear the adjacent room's alarm each morning. Pillow were all of the same type and very soft. Would prefer a firmer option for a pillow. Lot adjacent to hotel is very... More 

Helpful?
Thank Mom2ree
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear Mom2ree: Thank you for choosing to stay with us during your time in Rochester. Yes, we are in a downtown environment so there is street noise. If you choose to stay with us again, please request a room on the west side of the building and you can also use our valet service that is the same price as... More 

Grand Forks, North Dakota
1 review
Reviewed 2 weeks ago

While the hotel staff was excellent, I found my hotel stay to not be as accomadating. The TV is dated, along with room decor. The bed was uncomfortable and we found someone else's fooos in the fridge when we arrived. The shower gave very little water pressure and was overall a disappointing stay for a Hilton hotel.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Q2355AAmichellee
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear Q2355AAmichellee: I am very sorry to hear about your experience with us. We are currently renovating our guestrooms that do include new décor. I am very sorry that housekeeping didn't check the refrigerator prior to your arrival. I will let our team know about this. Again, I am sorry that your stay was not up to Hilton standards. Deb... More 

Level Contributor
154 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 3 weeks ago

Check in was quick and easy and he was very friendly and accommodating. Parking is a block away if back area is full. Not a bad walk at all but feel it should be in review. They do offer valet as well. Our room was recently renovated (and they are still in the process in hotel). It was very clean,... More 

Helpful?
Thank Bert H
DebKnox, Owner at Hilton Garden Inn Rochester Downtown, responded to this review

Dear Bert H: Thank you very much for staying with us during your time in Rochester. We are glad that you enjoyed our hotel and would recommend us to others. We hope that you will consider staying with us again. Deb Knox, Revenue Mgr. More 

Rochester MN, United States
1 review
Reviewed 3 weeks ago

This hotel decided to do major plumbing repairs/upgrades on a Tuesday early mornings. ALL of the water was still black, even after 45 minutes. Could not shower or brush teeth. Carpet in halls are horrible! They have been doing "upgrades" for months now!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Eric J
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear Eric J: Yes, I am very sorry. We had to do a quick 3 hour fix on the plumbing as we continue our upgrades. The carpet in the hallways will start getting fixed the week of Thanksgiving and continue until the end of our refresh project. Yes, the upgrades are taking months as we are completely gutting the guestrooms... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Hilton Garden Inn Rochester Downtown

Address: 225 South Broadway, Rochester, MN 55904
Region: United States > Minnesota > Rochester
Price Range: RM563 - RM1,018 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Rochester Downtown 3*
Number of rooms: 147
Reservation Options:
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Also Known As:
Hilton Garden Inn Rochester Downtown Hotel Rochester
Hilton Rochester
Rochester Hilton Garden Inn
Hotel Style:
#4 Business Hotel in Rochester
#14 Family Hotel in Rochester
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Rochester Downtown staff and other travellers.
4 questions
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Questions? Get answers from Hilton Garden Inn Rochester Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on a floor where they are not working during the remodel:! Noise just during the day! Quiet in all rooms at night!”
  • View of the Reception area as you enter the hotel
  • Typical Room
 of 5 bubbles 983ronm, 29 Nov 2016 | Read review
“Really nothing to add”
 of 5 bubbles wajohnson47, 18 Sep 2016 | Read review
“Choose a room that faces the rear of the hotel in the summer - the main avenue in the front can be noisy.”
 of 5 bubbles apmeg, 6 Sep 2016 | Read review
“I have stayed here a few times, near the elevators at the end of the hall, on different floors!! I think all the rooms are good!!”
  • View of the Reception area as you enter the hotel
  • Typical Room
 of 5 bubbles 983ronm, 8 Aug 2016 | Read review
“Suggest rooms away from the elevator so it's quieter.”
 of 5 bubbles 553michelek, 25 Jul 2016 | Read review
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