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Hilton Garden Inn Rochester Downtown

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Hilton Garden Inn Rochester Downtown
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565 Reviews from our TripAdvisor Community

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Showing 560: English reviews
St Paul, United States
Reviewed 2 days ago NEW

Hotel was very good, the staff was very nice, the hotel was in a great place next to many restaurants and bars, parking was small but I was always able to find a spot, overall this was a good experience

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Helpful?
Thank S7386IUscotts
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear S7386IUscotts: Thank you very much for choosing to stay with us. We are very happy to hear that you enjoyed our hotel and we hope you will choose us again. Deb Knox, Revenue Mgr.

Bloomington, IN
Reviewed 3 days ago NEW

We stay at this hotel every three months or so for Mayo Clinic appointments. We would not consider staying elsewhere because of the caring and competent and friendly staff who go out of their way to make sure we are content and comfortable. We were lucky to stay in a renovated room this trip and loved everything about it except...

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Helpful?
Thank LauraBloomington_IN
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear LauraBloomington_IN: Thank you so much for your loyalty to our hotel during your trips to the Mayo Clinic every three months. We are very glad that we are your first choice in lodging. We really appreciate the feedback you gave about the new rooms. We could use some good/bad comments about the new features. I have passed on your...

Reviewed 3 days ago NEW

Tiffany is an excellent server. She's friendly, welcoming and accommodating. Tiffany handles multiple tables efficiently. The breakfast buffet and cooked-to-order omelettes are excellent. This is a good choice for breakfast in Rochester.

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Helpful?
2Thank natlm2016
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear natlm2016: Thank you very much for the great comments about Tiffany. I have passed along your post so that she can be recognized at our next employee lunch. Thank you again! Deb Knox, Revenue Mgr.

chicago
Reviewed 3 days ago NEW

Love the recently remodeled well designed and immaculate rooms. Great shower, nice roman shade/privacy screen combo on the windows. The bed is comfy. staff are helpful and pleasant. This is the third hotel we've tried near Mayo clinic and we will definitely go back. The location is very convenient to Mayo- more so than it appeared on the map. we...

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Helpful?
Thank Mary M
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear Mary M: Thank you very much for trying our hotel for this visit. We are SO glad that you have finally found a great hotel location for your trips to Rochester. We are also appreciative of the feedback on our new guestrooms. I have sent your post to our General Manager so that he is aware. We will see...

Plymouth, Minnesota
Reviewed 5 days ago NEW

Great property if attending event at mayo civic center. Access by skyway and lots of food and drink nearby. Will go back again any time in Rochester. Park the car and you won't need to drive again until u leave

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Helpful?
Thank briane171
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear briane171: Thank you very much for choosing to stay with us during your event at the Mayo Civic Center. We are so glad that you enjoyed both the hotel and it's location. We look forward to seeing you again. Deb Knox, Revenue Mgr.

Naples, Florida
Reviewed 6 days ago NEW

The construction is not a problem unless you want to rest during the day as the jackhammers are quite loud. Elevators are also padded. Tiffany at reception did an excellent job. Check you bill as they added parking fees when we didn't even have a car.

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Helpful?
Thank JohnS34134
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear JohnS34134: Thank you very much for staying with us. Yes, the construction is happening mainly through the day hours only. I am sorry about the error with the parking charge. I am glad that this was fixed. We hope that should you return to Rochester, you will consider staying with us again. Deb Knox, Revenue Mgr.

Negaunee, Michigan
Reviewed 1 week ago

I wasn't notified when booking that the place us under renovations. Will be great once done, I'm sure. Poor parking and room quality. Non functioning hot tub and that is what I look forward to the most with staying at a hotel. Disappointed .

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Helpful?
Thank Joyce S
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear Joyce S: Thank you for staying with us. I am very sorry that your stay with us was not up to our Hilton standards. Yes, our hot tub has been under renovation. Again, I am very sorry that our services did not meet your needs at this time, but we hope that when our renovations are completed you will...

Toronto, Canada
Reviewed 1 week ago

The staff here are amazing, very friendly and helpful. Tiffany at the front desk is amazing, extremely knowledgeable, helpful and very friendly. 5 stars for her!! For breakfast the Chef made excellent omelettes. I strongly suggest requesting one. Brandon at the bar is a great guy too, remembers your name and friendly Strong recommendation to stay here Free internet was...

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Helpful?
Thank 774mathewm
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear 774mathewm: Thank you very much for taking the time to recognize our staff's efforts to make your stay the best possible. We will make sure that they see your post and get recognized at our quarterly luncheon. Thank you again and we hope to have you stay with us soon. Deb Knox, Revenue Mgr.

Indiana
Reviewed 1 week ago

I have stayed here several times on my various trips to Rochester! The staff there are always friendly, professional and helpful! They are doing a lot of remodeling now, so it can be a bit noisy during the day, but still quiet in the evening and easy to sleep! The pool was also being repaired and it was not available....

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Helpful?
Thank Ron M
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear Ron M: Thank you very much for continuing to stay with us, especially during our renovation process. We are so glad that enjoy our hotel and will continue to choose our Hilton Garden Inn during your visits to Rochester. We look forward to having you back again soon. Deb Knox, Revenue Mgr.

United States
Reviewed 1 week ago

I tend to be a heavy sleeper, but between the traffic down broadway, the room heater, and the refrigerator, I was woken up about every half hour and thus was not well rested in the morning. I probably will choose a hotel that is not on a main street if I stay in Rochester again. That said, the rooms were...

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Helpful?
Thank Matt M
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear Matt M: I am very sorry that the noise in and around our hotel kept you awake. We appreciate the fact that you took the time to post your comments. We are sorry that you will be looking elsewhere in the future, but understand our location is in a downtown area. Thank you again. Deb Knox, Revenue Mgr.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Hilton Garden Inn Rochester Downtown

Address: 225 S Broadway, Rochester, MN 55904-6504
Region: United States > Minnesota > Rochester
Price Range: RM559 - RM1,046 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Rochester Downtown 3*
Number of rooms: 147
Reservation Options:
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Also Known As:
Hilton Garden Inn Rochester Downtown Hotel Rochester
Hilton Rochester
Rochester Hilton Garden Inn
Hotel Style:
#4 Business Hotel in Rochester
#14 Family Hotel in Rochester
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Rochester Downtown staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Rochester Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on higher floors and farther from the elevator are quieter”
 of 5 bubbles LauraBloomington_IN, 7 Dec 2016 | Read review
“Stay on a floor where they are not working during the remodel:! Noise just during the day! Quiet in all rooms at night!”
  • View of the Reception area as you enter the hotel
  • Typical Room
 of 5 bubbles 983ronm, 29 Nov 2016 | Read review
“Really nothing to add”
 of 5 bubbles wajohnson47, 18 Sep 2016 | Read review
“Choose a room that faces the rear of the hotel in the summer - the main avenue in the front can be noisy.”
 of 5 bubbles apmeg, 6 Sep 2016 | Read review
“I have stayed here a few times, near the elevators at the end of the hall, on different floors!! I think all the rooms are good!!”
  • View of the Reception area as you enter the hotel
  • Typical Room
 of 5 bubbles 983ronm, 8 Aug 2016 | Read review
5 of 5
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