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Comfort Inn Rochester

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Comfort Inn Rochester
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79 Reviews from our TripAdvisor Community

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Showing 79: English reviews
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Reviewed 1 week ago via mobile

What can you say good about this property. The answer is absolutely nothing. The customer service at night is ridiculous. Mind you, we had paid for three nights so we were stuck on an Easter weekend. We stayed Thursday night till Sunday morning. The first issue (which is a big deal), there was blood on the comforter and sheet of...

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Helpful?
Thank Christopher B
Brett W, General Manager at Comfort Inn Rochester, responded to this review

Good day sir I have read your review and would like to personally apologize for the experiences you encountered during your stay. We try to provide a clean and comfortable room and I am sorry we failed on this. I can understand how frustrating it can be to find dirty sheets and I can assure you that is not how...

Savage, Minnesota
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

I thought I was booking a different hotel but the GPS brought us here (which I booked accidentally) What a pleasant surprise! Room was generous with 2 queen beds & hubby said he slept "really good on the mattress". Shower & toilet is separate from vanity so 1 can shower & 1 can brush teeth at same time. There was...

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Thank SirPenLadyGwen
About Hotel's Favourite Review
Reviewed 2 weeks ago

I recommended your hotel to a family member when they had appointments at Mayo Clinic. When her appointments were canceled and she didn't need to come and stay here the hotel refused to reimburse her credit card. I will never be recommending your hotel again.

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Helpful?
Thank Lacey M
Brett W, General Manager at Comfort Inn Rochester, responded to this review

I would like to thank you for your comments. I am sorry your family member was unable to get credit back for her reservation, this maybe an issue beyond our control because there are special offers that do have a no cancel no refund policy attached to them. I would advise anyone to make sure you read the rules on...

Monticello, Minnesota
Reviewed 6 March 2017

We stayed at the Comfort Inn Rochester this weekend and wanted to post a note about Sarah at the front desk. We approached her twice with special needs and she was extremely helpful and accommodating! Made a very positive experience for us! Thank you!

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Thank betsy293
Gothenburg, Nebraska, United States
Reviewed 1 February 2017 via mobile

This was our third trip to Rochester. I felt, by far, one of the nicest places we have stayed. As most of us we are on a budget. I recommend this for your night's stay. 75$/night. Clean, comfortable beds, and friendly staff. Keppra it up Comfort Inn. Our next appointment, I'll be booking with you! Thank you.

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Helpful?
Thank Diane J
Brett W, General Manager at Comfort Inn Rochester, responded to this review

I would like to thank you for your kind words. We do try here to make sure we are a good value for our guests. We look forward to your next stay with us. Best Wishes Brett P. Wood General Manager

Reviewed 19 January 2017

Checked in on a Friday night and had to wait for the front desk lady to finish her smoke outside, once we got checked in we went to our room passing several areas in the hallways that had wood missing or falling off, once we entered our room we noticed that our door did not close by its self it...

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Helpful?
Thank Zuhrah S
Brett W, Manager at Comfort Inn Rochester, responded to this review

Zurah S My name is Brett Wood and I am the General Manager of the Comfort Inn. I would like to apologize to you for the experience you encountered during your stay. We are working on the very issues you have stated and we are re positioning ourselves in regards to guest services as well. We have had some success...

Reviewed 24 October 2016

This was the worst hotel we stayed at on our trip. The woodwork on the walls was falling off. The lotion bottle had a very small amount in it so they likely didn't set out a new one from the last guest who stayed in the room. The shower head hardly worked. The tub didn't drain so while I was...

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Helpful?
Thank Meg H
Brett W, Manager at Comfort Inn Rochester, responded to this review

Dear Meg H My name is Brett Wood and I would like to apologize to you for the problems you had during your stay. We are currently trying to address the issues of the woodwork in our hallways and had been working to correct these problems and to repaint as well. I also apologize for the shower issues and how...

Reviewed 17 September 2016 via mobile

So very impressed with the wonderful staff and room and comfy bed, I would give them an A++. My heart issues brought me to travel from Florida for a 4 day stay here, and part of my family included our 2 dogs. While other places were charging outrageous prices, they not only were reasonable, but both us and our dogs...

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Helpful?
Thank Mary W
Brett W, General Manager at Comfort Inn Rochester, responded to this review

Mary W Thank you for taking the time to let us know how we are doing. We work hard here for the benefit of our guests and we understand the stress of coming to Rochester can cause. On behalf of myself and my staff we look forward to your next visit. Sincerely: Brett P. Wood General Manager

Michigan
Reviewed 7 September 2016

My wife and I stayed here one night while on a trip. I would stay again when in the area. Our room was clean and comfortable. The staff was extremely friendly. The breakfast was very good for a motel breakfast. The pool area was clean and nice, The area it is in is North of the city and seems very...

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Thank dm8711
Hector, Minnesota
Reviewed 23 August 2016

Our bed was comfy but this motel needs an update! The walls in the hallway needed painting as well as the room, the furniture was beat up and the pictures were old looking. Also when we checked out there was no one at the desk so we just left our key on the counter. We would not stay here again.

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Helpful?
Thank Anne H
Brett W, General Manager at Comfort Inn Rochester, responded to this review

Anne H Thank You for taking the time to review our hotel. As the new General Manager here I am tasked with making sure our guests have a clean, comfortable and secure stay with us. It is only with feedback from our guests can we improve. Thank You Brett P. Wood General Manager Comfort inn

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Amenities

Highlights
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Comfort Inn Rochester

Address: 5708 Bandel Rd NW, Rochester, MN 55901-2161
Region: United States > Minnesota > Rochester
Price Range: RM321 - RM541 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Rochester 2.5*
Number of rooms: 79
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Also Known As:
Comfort Inn Rochester Hotel Rochester
Rochester Comfort Inn
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Questions & Answers

Questions? Get answers from Comfort Inn Rochester staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Older hotel but quiet and clean”
182kristib, 6 Aug 2016 | Read review
“if you have a pet, request a room at the end of the hall near exit door, since pets are not allowed to use the front entrance.”
karril2013, 8 Oct 2015 | Read review
“Third floor was quiet. The one elevator always seemed to be available when we needed to use it.”
Sandratrip239, 31 Jul 2015 | Read review
“Both sides are exposed to freeway traffic noise”
bronsergi, 18 Jun 2015 | Read review
“Do not stay here”
676badera, 1 Jun 2015 | Read review
5 of 5