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Extended Stay America - Rochester - South

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Traveller (5)
Room & Suite (6)
Dining (1)
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Overview
  • Excellent38%
  • Very good21%
  • Average19%
  • Poor7%
  • Terrible15%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Kitchenette
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2 Star Hotel
All hotel details
Additional information
Offers from Extended Stay America - Rochester - South
Special Offer: Save up to 10% TODAY!
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Offers from Extended Stay America - Rochester - South
Special Offer: Save up to 10% TODAY!
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Reviews (52)
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All reviewskitchen utensilsgreat water pressureinstant oatmealice machinelong termfull kitchenfree breakfast ismayo cliniccomfortable stayfirst floorroom was cleanfree parkingshuttle servicedeskdryerchannelsmotel
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1 - 5 of 52 reviews
Reviewed today via mobile

The room was nice enough and adequate. The kitchenettes are nice but they were there there were no dishes available and there was no hair dryer everything we needed we had to ask the front desk. They didn't really tell us that when we checked...More

Thank Rosalie V
Hotel's Favourite
Reviewed 9 January 2018

This hotel is an excellent value. The staff is professional and friendly. They provide you with much of the information you need before you even ask! They are very nice people. The shuttle drivers are great too. Always on time.More

Review collected in partnership with Extended Stay
Thank Norah K
Response from 00esa, Manager at Extended Stay America - Rochester - SouthResponded 9 January 2018

Norah, thank you for being our guest and for your wonderful feedback. It is a delight to read you had a pleasant stay with us and loved the service provided by our amazing staff. We appreciate your business and hope you will choose Extended Stay...More

Reviewed 2 days ago

I reserved a one bedroom king suite at the Extended Stay America on line. I called a few days before our trip to see if I could add an extra day to our stay. The person on the phone was friendly and said that would...More

Thank MNpat
Response from 00esa, Manager at Extended Stay America - Rochester - SouthResponded yesterday

Thanks for choosing us. Please accept our sincere apologies as we couldn’t provide you with the room of your choice and that we didn't explain our hotel policy to you on arrival. Kindly note, to ensure cleanliness of kitchenware upon check-in, brand standards require us...More

Reviewed 19 April 2018 via mobile

My wife posted a great review yesterday as we checked out this am stayed 2 days , well to our surprise we needed to stay another night due to weather, we had such amazing experience the last 2 days we checked back in , at...More

Thank Anthony K
Response from 00esa, Manager at Extended Stay America - Rochester - SouthResponded 19 April 2018

Anthony, we are extremely concerned to read your comments and apologize that our associate was rude to you. As you may have noticed, this is not normal for our hotel and appropriate action has been taken to ensure this is not repeated. Counting on your...More

Reviewed 17 April 2018 via mobile

We are on week 3 of mayo clinic visits and we decided that wyndam rewards program hotels have been really disappointing us , last week had a horrible stay , we decided to google hotel stays and ended up on priceline they had an amazing...More

Thank Autumn K
Response from 00esa, Manager at Extended Stay America - Rochester - SouthResponded 18 April 2018

Autumn, thank you for choosing to stay at Extended Stay America and for sharing your experience. We are glad to know you loved the service provided by our associates and were impressed with all the aspects of your stay. Thanks again for your feedback, and...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$81 - US$122 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$81 - US$122 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (5)
Room & Suite (6)
Dining (1)
Questions & Answers
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JoAnn A
13 March 2017|
AnswerShow all 4 answers
Response from kellyfrank2016 | Reviewed this property |
You m sorry I did not see this earlier but I believe both
0
Votes
Room Tips
"Top floor, away from elevator and vending machines."
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"Our room faced Hwy 63 near the 52 intersection. You could hear 18 wheelers downshifting."
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"Get there early if you want the guarantee the type of room you booked."
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"First floor end hallway quiet and easy in/out of hotel"
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