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Extended Stay America - Rochester - North

125 reviews
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Traveller (9)
Room & Suite (12)
Dining (1)
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Overview
  • Excellent46%
  • Very good25%
  • Average15%
  • Poor8%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Non-Smoking Hotel
Kitchenette
Multilingual Staff
Pets Allowed
Wheelchair Access
2.5 Star Hotel
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Rooms
26 Feb27 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (125)Write a Review
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56
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19
10
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LanguageEnglish
56
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19
10
8
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All reviewsprepackaged muffinsgrab and gocancer societykitchenette areamonth long stayfull size fridgebuy groceriesnice kitchenmayo clinicgreat place to stayroom was cleanextra towelsstayed for nightsshuttle service to mayominute driveone night staymedical reasons
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1 - 5 of 125 reviews
Reviewed 1 week ago via mobile

Although I was in town because of needing to go to Mayo, I had a good stay here. Mike was very pleasant to talk with and was the highlight at the end of my very long days. The cleanliness of the lobby, elevator and rooms...More

Thank WonderWanderer21
Response from 00esa, Manager at Extended Stay America - Rochester - NorthResponded 1 week ago

Thank you for taking time to post your kind review of our hotel. Nothing makes us happier than hearing that our associates made you feel welcome and were attentive to your needs. Making our guests happy is our number one priority so your comments show...More

Hotel's Favourite
Reviewed 30 November 2017

This was the best extended stay hotel I have used so far. Great locaton, good parking, great service. This hotel was very quiet during my stay. Very close to the new road on 55th street, which made my travels very easy.

Review collected in partnership with Extended Stay
Thank Gomoboo
Response from 00esa, Manager at Extended Stay America - Rochester - NorthResponded 1 December 2017

Thank you for selecting Extended Stay America. We are thrilled to know you loved our convenient location and had a fantastic time with us. We hope to see you and your family again soon. Sincerely, Hotel Management

Reviewed 1 week ago

The staff was friendly and helpful in going the extra mile for us. They even printed off our air flight boarding pass. Room was clean and comfortable. On-the-go breakfast could be expanded, but each room does have a kitchenette.More

Review collected in partnership with Extended Stay
Thank Pete O
Response from 00esa, Manager at Extended Stay America - Rochester - NorthResponded 1 week ago

Thank you for being our guest at Extended Stay America. We are delighted to know you enjoyed the convenience of our location and were impressed with the attentive service provided by our staff. Thanks again for your feedback, and we look forward to serving you...More

Reviewed 2 weeks ago

I have reviewed 93 hotels because I travel extensively for a variety of reasons. Nearly all of my reviews are positive. This was hands down my worst experience at a hotel. I booked a two day stay at this hotel during a remodel job at...More

Thank Bill K
Response from 00esa, Manager at Extended Stay America - Rochester - NorthResponded 2 weeks ago

Bill, we sincerely apologize for the difficulties you encountered at our hotel. This is not a typical situation, and I apologize for the way this incident was handled. It seems a staff member reacted inappropriately to a different situation and attempted to claim "corporate policy"...More

Reviewed 10 January 2018

I so enjoyed my stay, that I booked a room for my next set of medical appointments in the area. The staff was super courteous and helpful. The room was clean and quiet. So great to have shuttle service to Mayo, and to be close...More

Thank Sarah N
Response from 00esa, Manager at Extended Stay America - Rochester - NorthResponded 10 January 2018

Sarah, thank you for posting your kind review of Extended Stay America. It is a pleasure to read you had an amazing stay with us and loved your clean & comfortable room along with the service provided by our friendly staff. We enjoyed having you...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Laundry Service
Multilingual Staff
Room amenities
Microwave
Details
Price range
US$79 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$79 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (9)
Room & Suite (12)
Dining (1)
Questions & Answers
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Room Tips
"Close to the exits was preferred due to packing and unloading luggage."
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"Don't expect much, it is cheap"
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"1st floor windows face parking lot, could be bothered by headlights and people walking to and from cars."
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"Check the room first"
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