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Courtyard Rochester Mayo Clinic Area/Saint Marys

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Courtyard Rochester Mayo Clinic Area\/Saint Marys
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243 Reviews from our TripAdvisor Community

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Showing 243: English reviews
Mount Vernon, Missouri
Level Contributor
51 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed yesterday NEW

This is the absolute best place to stay if you need to be treated at Saint Mary's Hospital. The rooms are very clean and comfortable. The staff is wonderful and had no problem in extending my stay on short notice. I have always stayed there over the years and will do so again. Wonderful Courtyard.

Helpful?
Thank Chief1990
Appleton, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Staff was kind and attentive to our concerns at checkout. We had issues with an article left for safekeeping. The second night of our stay we had to get our own towels and coffee etc. Bathroom had no ventilation or heating and was chilly.

Review collected in partnership with this hotel

Helpful?
1 Thank debram358
CourtyardRochester, General Manager at Courtyard Rochester Mayo Clinic Area/Saint Marys, responded to this review

Thank you for sharing your experience at the Courtyard Rochester Mayo Clinic Area/Saint Mary’s. We appreciate your feedback and we are truly sorry that we fell short on giving you the best customer service we know how. We take great pride in not only meeting, but exceeding your expectations. Your feedback will be shared with the team to continue to... More 

Houghton Lake, Michigan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

Nice and reasonably convenient place to stay in regards to Mayo.. Not recognized as a Platinum member anything during stay... strange... Food in restaurant ok... pretty convenient nonetheless..probably would return ...

Review collected in partnership with this hotel

Helpful?
1 Thank J1260IWjamess
CourtyardRochester, General Manager at Courtyard Rochester Mayo Clinic Area/Saint Marys, responded to this review

I am sorry that we missed recognized your Platinum statues when staying with us. We appreciate all of our guest for staying with us even our Marriott Rewards guest. So again, Thank you for being a Platinum member and for staying with us. Thank you Michael More 

Macomb, Illinois
1 review
Reviewed 3 weeks ago

Stayed at this location due to family member at Mayo Hospital. The staff was great, flexible with changes made extending our stay, even with rooms fully booked. Nice sized rooms, good restaurant on site. Made our stay very comfortable and stressfree during a very difficult time.

Review collected in partnership with this hotel

Helpful?
Thank craiglT3988FN
CourtyardRochester, General Manager at Courtyard Rochester Mayo Clinic Area/Saint Marys, responded to this review

I am so glad that the staff was able to make what sound like a difficult time a little more stress free for you. Thank you for staying with us Michael More 

White Bear Lake, Minnesota
1 review
Reviewed 4 weeks ago

Tried room service. My order was totally wrong. Which I didn't realize until delivery person was gone. Not a very enjoyable meal. It was also late after having first been delivered to the wrong room. At least it was hot.

Review collected in partnership with this hotel

Helpful?
Thank KARENSUEBEE
CourtyardRochester, General Manager at Courtyard Rochester Mayo Clinic Area/Saint Marys, responded to this review

I do apologize that you did not get the order you placed, I will get with my restaurant team to make sure this does not happen in the future. Thank you for staying with us at the Courtyard by Marriott. Michael More 

Wayzata, Minnesota
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 18 October 2016

Let me tell you about the elevators. Slowest damn elevators ever. No big deal, take the stairs, right? Wrong. Both sets of stairs lead to the exterior with no re-entry card reader. You can only use the stairs to go down. The result is that the entire hotel is using the same 2 slow elevators to go up to rooms... More 

Helpful?
Thank George R
CourtyardRochester, General Manager at Courtyard Rochester Mayo Clinic Area/Saint Marys, responded to this review

Thank you for sharing your experience at the Courtyard Rochester Mayo Clinic Area/Saint Mary’s. With a mission to provide superior customer service, we take great pride in serving your needs. I am sorry to hear that the elevators did not meet your expectations. Thank you Michael More 

Chicago, Illinois
Level Contributor
5 reviews
4 hotel reviews
Reviewed 16 October 2016 via mobile

We stayed at the Courtyard for testing and appointments at Mayo Clinic - great location across from St Mary's, great service and food at the restaurant. My only negative is that they don't have a bottom fitted sheet on the bed. I don't find that sanitary (especially for a hotel that caters to those with medical needs). If we would... More 

Helpful?
Thank mayotravelers
CourtyardRochester, General Manager at Courtyard Rochester Mayo Clinic Area/Saint Marys, responded to this review

I am truly sorry your stay was not up to the standard that you deserve; we take all reviews seriously so we can improve our future guest experience. If you would be willing to contact me, I’d really like to talk to you more about your experience. Michael Rupkey General Manager (507)536-0040 More 

Midwest USA
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 16 October 2016

We needed a room last minute and this was our first choice. it’s almost across from St Mary’s Hospital and a few blocks from the Mayo Clinic and all other medical buildings. The front desk was fast, pleasant and helpful in providing discounts appropriate for us. The king room was spacious except for one side of the bed which was... More 

Helpful?
Thank 6SandyFeet
CourtyardRochester, General Manager at Courtyard Rochester Mayo Clinic Area/Saint Marys, responded to this review

Thank you for sharing your experience at the Courtyard Rochester Mayo Clinic Area/Saint Mary’s. We appreciate your feedback and are delighted to hear that you had a great stay. We take great pride in not only meeting, but exceeding your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer... More 

Tulsa, OK
Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 October 2016

We have been here for one week and EVERYTHING we have requested has been supplied cheerfully and quickly. The staff is very accommodating and responds to requests immediately. The hotel has parking for $8 per day but you can come-and-go as you please. It is very conveniently located if you have tests/appointments or procedures done at St Marys/Mayo, which is... More 

Helpful?
Thank blatshaw
CourtyardRochester, General Manager at Courtyard Rochester Mayo Clinic Area/Saint Marys, responded to this review

WOW...Thank you for all of those kind words about the hotel. It was such a pleasure having you stay with us. Thank you Michael More 

Orlando, Florida
1 review
Reviewed 27 September 2016

The front desk is welcoming, prompt and courteous. The morning routine benefits from Starbucks onsite; a convenient, time-saving necessity. The onsite restaurant "Saints on Second" offers a good variety on the menu, everything from the Chicken Quesadilla to the Grilled Pork Chops are very nicely done. Again the servers and all staff are attentive, kind and make you feel welcome.

Helpful?
Thank Van A
CourtyardRochester, General Manager at Courtyard Rochester Mayo Clinic Area/Saint Marys, responded to this review

We at the Courtyard by Marriott Rochester, MN are pleased to hear that you had such a great stay with us. Thank you for the kind words about the staff, I will be sure to pass it on to them. Thank you for staying with us Michael More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Courtyard Rochester Mayo Clinic Area/Saint Marys

Address: 161 13th Avenue SW, Rochester, MN 55902
Region: United States > Minnesota > Rochester
Price Range: RM496 - RM956 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Rochester Mayo Clinic Area/Saint Marys 3*
Number of rooms: 117
Reservation Options:
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Also Known As:
Courtyard Rochester Mayo Clinic Area/Saint Marys Hotel Rochester
Rochester Courtyard
Rochester Marriott
Hotel Style:
#5 Romantic Hotel in Rochester
#6 Family Hotel in Rochester
#7 Business Hotel in Rochester
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Rochester Mayo Clinic Area/Saint Marys staff and other travellers.
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Questions? Get answers from Courtyard Rochester Mayo Clinic Area/Saint Marys staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bathroom very cold! Leave door open!”
 of 5 bubbles debram358, 22 Nov 2016 | Read review
“Stay Low! Upper levels means long waits for the elevator.”
 of 5 bubbles 874georger, 17 Oct 2016 | Read review
“no views really, but rooms with balconies are nice.”
 of 5 bubbles Millsey194, 10 Sep 2016 | Read review
“If you need extra space get the Jacuzzi Suite. All rooms are great though.”
 of 5 bubbles kevinwL604PI, 8 Sep 2016 | Read review
“Our room was on 5th floor - nice views & quiet”
 of 5 bubbles PHMN, 24 Aug 2016 | Read review
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