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DoubleTree by Hilton Rochester / Mayo Clinic Area

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Traveller (50)
Room & Suite (56)
Dining (8)
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Overview
  • Excellent71%
  • Very good21%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
3 Star Hotel
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Additional information
Offers from DoubleTree by Hilton Rochester / Mayo Clinic Area
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Rochester / Mayo Clinic Area
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,045)
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Traveller rating
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718
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All reviewsdouble treethe executive loungepescara restaurantmichael smithcookiesmayo clinicgreat hotelbell staffcivic centercar serviceeasy accesscomfortable roomsconvenient locationskywaystarbucksmnvalet
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1 - 5 of 1,033 reviews
Reviewed 2 days ago via mobile

Generally have loved our many stays at the Doubletree and it is by far the best hotel when your travels take you to Rochester. This time, however we were dissappointed when somehow, either my error or theirs we were booked into a double room rather...More

Thank gg6048
Response from DebKnox, Manager at DoubleTree by Hilton Rochester / Mayo Clinic AreaResponded yesterday

Dear gg6048: Thank you very much for your continued loyalty to our hotel during your time in Rochester. We are sorry to hear that your last stay was not as well received as the previous stays. I do apologize for the bed type confusion. I...More

Hotel's Favourite
Reviewed 7 April 2018 via mobile

Ending a five week stay at the Doubletree Hotel, after treatment at Mayo Clinic. The staff have made it far better than I could have hoped for. The room was always clean, and anything requested was provided promptly. The car service that takes you to...More

Thank tulsacats
Response from DebKnox, Manager at DoubleTree by Hilton Rochester / Mayo Clinic AreaResponded 9 April 2018

Dear tulsacats: Thank you very much for staying with us during your extended time at the Mayo Clinic. We are very glad that we could make this time away from home easier for you. If you should need to return to Rochester, we hope you...More

Reviewed 3 days ago

My husband and I stay at the Doubletree 3-4 times a year when we have appointments at the Mayo Clinic. The staff here never disappoint. The newer guys at the bell stand are getting almost as good as the seasoned guys (Steve and Randy are...More

Thank Susan L
Response from DebKnox, Manager at DoubleTree by Hilton Rochester / Mayo Clinic AreaResponded yesterday

Dear Susan L: Thank you very much for taking the time to post such great comments about our staff and our hotel. We really appreciate it! We look forward to having you and your husband stay with us again soon! Deb Knox, Revenue Mgr.

Reviewed 1 week ago

Business trip for IBM conference. The hotel staff was friendly, the rooms and hotel was clean. Outside seating area was nice during my stay, i was able to sit outside an enjoy the weather. Overall, i will be back!

Review collected in partnership with DoubleTree by Hilton
Thank sandyworkman
Response from DebKnox, Manager at DoubleTree by Hilton Rochester / Mayo Clinic AreaResponded 6 days ago

Dear sandyworkman: Thank you very much for choosing to stay with us during the IBM LUG conference. We are so glad to hear that you enjoyed your time with us and will be returning! We look forward to seeing you again. Deb Knox, Revenue Mgr.

Reviewed 1 week ago

This is my second time staying at a DoubleTree and it has not disappointed. This specific location (Rochester) is an awesome location. Food court, mall, central buildings all around. Everything is easy access and convenient.

Review collected in partnership with DoubleTree by Hilton
Thank michellesvball
Response from DebKnox, Manager at DoubleTree by Hilton Rochester / Mayo Clinic AreaResponded 1 week ago

Dear michellesvball: Thank you for returning to our hotel for the second time. We are so glad that you enjoyed your stays with us. We look forward to seeing you again for your third visit. Deb Knox, Revenue Mgr.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Self-Serve Laundry
Conference Facilities
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$171 - US$339 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Rochester
#2 Romantic Hotel in Rochester
#3 Family Hotel in Rochester
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$171 - US$339 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Rochester
#2 Romantic Hotel in Rochester
#3 Family Hotel in Rochester
Room types
Suites, Non-Smoking Rooms
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Traveller (50)
Room & Suite (56)
Dining (8)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Theloaders93
29 August 2017|
AnswerShow all 3 answers
Response from DebKnox | Property representative |
Hi ~ We have replaced all of the "soft" goods in the guestrooms this year. Items such as desk, soft chair, desk chair, etc. The carpet in the guestrooms has all been replaced this year except for 9 rooms (we will be done... More
0
Votes
Judi D
18 August 2016|
AnswerShow all 4 answers
Response from DebKnox | Property representative |
Hi ~ Yes, we do have wheelchairs available at the hotel. Just ask the bellman or the front desk upon arrival and we will make sure that you have one available to you. If you would like us to make a note in your reservation... More
0
Votes
hopefulsavvytraveler
23 December 2015|
AnswerShow all 8 answers
Response from MTC120 | Reviewed this property |
No, there is not complimentary breakfast. But there is a nice restaurant in the lobby.
0
Votes
Room Tips
"We always request a quiet room, away from elevators and ice machines. They noted that and followed through."
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"Consider a room at the back or a higher floor if road noise bothers you"
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"Ask for a room facing Mayo not Civic Center."
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"dont go here"
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