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Hampton Inn Rochester

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Traveller (23)
Room & Suite (33)
Dining (6)
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Overview
  • Excellent67%
  • Very good24%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“soup”(75 reviews)
“mayo clinic”(263 reviews)
“every half hour”(18 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Shuttle or Taxi Services
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Hampton Inn Rochester
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn Rochester
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Reviews (792)
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790 results
Traveller rating
523
190
48
22
7
Traveller type
Time of year
LanguageEnglish
523
190
48
22
7
Show reviews that mention
All reviewssoupmayo clinicevery half hourshuttle servicecomplimentary breakfastshuttle busrooms are cleanoatmealfresh fruitgreat place to stayhome away from homefitness centerbed was very comfortableexercise roomthe breakfast areafront desk staffhot tub
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1 - 5 of 790 reviews
Reviewed 3 days ago via mobile

Stayed here for one night and I won’t be back - as a Hilton Honors Gold member we are brand loyal, but this didn’t meet expectations. There was a youth sports team there and up until 1130pm they were making noise. Took 5 min for...More

Thank mayotravelers
Hotel's Favourite
Reviewed 5 March 2018

We stayed 2 nights... halls were very clean, as was our room. From the carpet to the bed & bathroom... very relaxing. Our room had a small sofa which was a nice surprise. Bed was a little more comfortable than most... very firm. Comforter a...More

Thank Atticangel1
Response from Amanda A, General Manager at Hampton Inn RochesterResponded 22 March 2018

Thank you for the kind comments regarding our staff, our team takes pride in doing everything we can to deliver Outrageous Guest Service to all guests that choose to stay with us. We are more than happy to see that you were taken care of...More

Reviewed 5 days ago

IT always a pleasure to arrive at Hampton Inn Rochester. The location, amenities and staff make me comfortable. It's close to my appointmentments; shuttle service is helpful. Food is good. Ease of arrival and departure works well.More

Review collected in partnership with Hampton
Thank jamesmO508XG
Response from Amanda A, General Manager at Hampton Inn RochesterResponded 4 days ago

We appreciate you taking the time to share your overall experience staying with us. The comfort of our guests is always our top priority so we are happy to see that you were able to take advantage of all of our amenities during your stay....More

Reviewed 5 days ago

Rooms were clean and very comfortable. Front desk needs to work on their customer service skills - greeting guests and making them feel welcomed. When I walked in the door I heard are you checking in? No welcome to Hampton Inn, Good Evening. My room...More

Thank lpitzen
Response from Amanda A, General Manager at Hampton Inn RochesterResponded 4 days ago

Thank you for your review and we appreciate you bringing this very important issue to our attention. It is extremely disappointing to read about the low level of customer service you experienced at the time of your arrival as well as the programming of your...More

Reviewed 1 week ago

Nice, clean, well decorated rooms but the bathrooms, located immediately inside the entrance to the hotel rooms, have sliding barn doors that don't close all the way (gap between door & wall) so no bathroom privacy. Also if you don't slide it all the way...More

Review collected in partnership with Hampton
Thank SummerTrips2018
Response from Amanda A, General Manager at Hampton Inn RochesterResponded 1 week ago

We appreciate you taking the time to share your overall experience staying with us. The comfort of our guests is always our top priority. We are happy to see that you were happy with the cleanliness and decor of your room, but we are also...More

View more reviews
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Shuttle Bus Service
Meeting Rooms
Laundry Service
Self-Serve Laundry
Children Activities (Kid / Family Friendly)
Dry Cleaning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$119 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Rochester
#2 Family Hotel in Rochester
#5 Business Hotel in Rochester
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$119 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Rochester
#2 Family Hotel in Rochester
#5 Business Hotel in Rochester
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (23)
Room & Suite (33)
Dining (6)
Pool & Beach (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Sarah M
21 February 2017|
AnswerShow all 5 answers
Response from Tara R | Property representative |
Hi there! We do offer a shuttle service, but unfortunately it only runs to the Mayo Clinic and not the airport. Let us know if you have any other questions!
0
Votes
MinnenoplaceGirl
5 September 2016|
AnswerShow all 7 answers
Response from Cjahntz | Reviewed this property |
The Hampton Inn offers a shuttle to the clinic
0
Votes
Da L
11 July 2015|
AnswerShow all 4 answers
Response from Melissa A | Property representative |
We do accept cash at check-out. At check-in we must receive a credit card in case of incidentals. Your card would be authorized for the full length of stay. At check-out we would accept the cash you are wanting to pay and... More
0
Votes
Room Tips
"We have stayed on a few different floors they are all very nice"
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"make reservations as far ahead as possible"
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"Take rooms on the third floor as you won't here footsteps as you will on the second and first floors"
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"We have stayed in many different rooms, they are all basically identical."
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