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Best Western Plus Kelly Inn

Booking.comUS$105*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Best Western Plus Kelly Inn
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691 Reviews from our TripAdvisor Community

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Showing 688: English reviews
St.Paul, United States
Reviewed 10 October 2016

The customer service was excellent from check-in to check-out. The only complaint I have is the wifi did not work anywhere in the hotel. The cleanliness is of quality. The room was fine just facing the swimming pool from the second floor will receive little natural light but good for sleeping if you like the white noise of the fan.

Review collected in partnership with Best Western
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Helpful?
Thank Kia M
KELLYINN24113, Front Office Manager at Best Western Plus Kelly Inn, responded to this review

Thank you very much for a great review. I appreciate you letting us know how your stay was. I truly apologize that the internet did not meet your expectation. We always strive to ensure each of our guests are fully taken care of during their stay. We hope to see you again to give us another shot in the near...

Moorhead, Minnesota
Reviewed 9 October 2016

I am really wondering what the Plus means ? at some BW its a great breakfast and others no breakfast. Very hard to be chain loyal when you can not get a brand that is good across the board. BW St. Cloud is in a great location downtown and connected to conference center. You can easily walk to restaurants and...

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Helpful?
Thank Roswellcop
KELLYINN24113, Front Office Manager at Best Western Plus Kelly Inn, responded to this review

The PLUS that makes us stand apart from others is nicely quoted below... "From stylish, well-appointed rooms to modern amenities, every Best Western Plus is thoughtfully designed to meet the needs of both business and leisure travelers. Our upper-midscale Best Western Plus offers many meaningful extras to provide your guests with enhanced style and comfort." The Best Western PLUS Kelly...

Prior Lake, Minnesota
Reviewed 7 October 2016

I also had a lower level room, three queen beds on two floors. I liked the space, but our room also had an odd smell, kind of musty. The room was clean and beds were comfortable. There was no elevator down to our floor so we hauled our luggage up and down the stairs. The hotel location is steps from...

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Helpful?
Thank janjan3839
KELLYINN24113, Front Office Manager at Best Western Plus Kelly Inn, responded to this review

Thank you for staying with us. Our location in the city couldn't be more perfect. In the heart of downtown and along the banks of the Mississippi River. So many things within walking distance for our guest. We hope you choose us again for your future lodging needs. Safe travels,

Vernon Hills, Illinois
Reviewed 6 October 2016

Although the hotel staff were great, I was given a room overlooking the pool area. My room smelled of chlorine and it caused some breathing issues for me. The room was also very dusty which caused some allergy issues. I was there for a conference and assumed the hotel was booked full so I did not ask for a different...

Review collected in partnership with Best Western
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Helpful?
Thank talor919
KELLYINN24113, Front Office Manager at Best Western Plus Kelly Inn, responded to this review

Thank you for taking the time to write your review. I do apologize that the room you were in had issues. Our front desk team would have done everything they could to make sure you were comfortable and satisfied with new accommodations somewhere within the hotel. Please call me if you would like to discuss your stay further. Safe travels...

North Branch, United States
Reviewed 6 October 2016

The hotel was clean and nice, the staff friendly. The restaurant was not prepared for the amount of people so they were understaffed and ran out of some items. There was a forgotten energy drink left on the microwave but other than that the room was clean and nice.

Review collected in partnership with Best Western
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Helpful?
Thank Angela D
KELLYINN24113, Front Office Manager at Best Western Plus Kelly Inn, responded to this review

Thank you for choosing to stay with us. I apologize for the issues you had with the restaurant adjoining our property and I will pass that along to them. We hope to see you again soon at your next conference or leisure stay. Safe travels,

Rosemount, United States
Reviewed 6 October 2016

I have stayed at the Kelly Inn several times for conferences. I have never been disappointed with the quality of the service or the facility. The location is convenient to shops, restaurants and walking/biking trails. It is located right on the Mississippi River so the views are beautiful. It is a good value for the money.

Review collected in partnership with Best Western
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Helpful?
Thank Tonya M
KELLYINN24113, Front Office Manager at Best Western Plus Kelly Inn, responded to this review

Awesome ! We love to hear Your stay was the best it could have been. The view of the river is an added bonus year round . We hope to see you again soon in the near future. Safe travels,

Lindstrom, United States
Reviewed 6 October 2016

I had my room filled with box elder bugs that I spent time having to kill them. I did go down to the desk and ask one of the girls to please come vacuum them up and I have no clue if she did or not. She said to me it was that time of year for them. I also...

Review collected in partnership with Best Western
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Helpful?
Thank Ann B
KELLYINN24113, Front Office Manager at Best Western Plus Kelly Inn, responded to this review

Thank you for this review. I sincerely apologize for the issues you had while staying with us. We have 15 different styles of rooms so I'm guessing the room style that you had booked was not quite ready while other styles may have been. I would like to discuss your stay personally so please call the main desk ask for...

United States
Reviewed 6 October 2016

The rooms need updating! The bathroom in my room had dark nasty stuff between the tiles! In some of the hallways had a strong Musty and Mildew order! The service was friendly and helpful but it they can not make up for the out dated rooms. They need to spend money on updates!

Review collected in partnership with Best Western
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Helpful?
Thank Dawn B
KELLYINN24113, Front Office Manager at Best Western Plus Kelly Inn, responded to this review

Thank you for taking the time to write your review. I apologize that your stay with us was not the best that it could have been. We always want our guest to leave happy with the accommodations provided to them. Please feel free to contact me and we can discuss your stay on a personal level. Thanks Thomas,

clarks grove, United States
Reviewed 6 October 2016

Coworker and I stayed for a conference. I am impressed by the remodel. the room was very clean, although a little warm when we got in the room, the bed was very comfortable. the only thing that should be added it a towel bar in the bathroom and a hook behind the bathroom door. there was no place to hang...

Review collected in partnership with Best Western
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Helpful?
Thank Melody K
KELLYINN24113, Front Office Manager at Best Western Plus Kelly Inn, responded to this review

Thank you for staying with us. I will pass along the comments to our housekeeping and maintenance staff. Its always helpful to hear from our guests and what they are experiencing when they stay with us. We look forward to seeing you again soon. Safe travels

Northfield, United States
Reviewed 6 October 2016

The whole experience was wonderful. Friendly staff, great food, clean rooms and well maintained building and grounds. I would definitely recommend this hotel if you are in the St. Cloud area. I was there for a conference and everything went smoothly. The staff were well prepared and for the amount of people who attended the conference. I would recommend this...

Review collected in partnership with Best Western
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Helpful?
Thank Carol T
KELLYINN24113, Front Office Manager at Best Western Plus Kelly Inn, responded to this review

Thanks so much for the kind words. I will pass it on to all of the staff. We appreciate your business and look forward to seeing you again soon. Safe travels from all of us at the Best Western Kelly Inn,

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Best Western Plus Kelly Inn

Address: 100 4th Ave S, Saint Cloud, MN 56301-3615
Region: United States > Minnesota > Saint Cloud
Price Range: RM452 - RM655 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Kelly Inn 2.5*
Number of rooms: 229
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Best Western, Orbitz, Priceline, Hotwire, Cancelon, Cheap Tickets, Evoline ltd, getaroom.com, TripOnline SA, HotelQuickly and HotelsClick so you can book your Best Western Plus Kelly Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Kelly Hotel Saint Cloud
Best Western Saint Cloud
Saint Cloud Best Western
Best Western Kelly Hotel
Hotel Style:
#4 Family Hotel in Saint Cloud
#5 Romantic Hotel in Saint Cloud
#6 Business Hotel in Saint Cloud
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Kelly Inn staff and other travellers.
3 questions
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over a year ago
Polson
Carthage, Missouri
over a year ago

See all questions (3)

Questions? Get answers from Best Western Plus Kelly Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Both the rooms I have had looked over the Mississippi River. This is a lovely view.”
drmel56, 5 May 2017 | Read review
“I would say avoid the pool side rooms if you want quiet.”
JADZN1967, 5 May 2017 | Read review
“Make sure your room is not near and entry door into a hallway-you hear people coming and going all day and night”
JanW1029, 9 Apr 2017 | Read review
“Ask to be on the river side. Top floor has a great view!”
195shannonh, 27 Feb 2017 | Read review
“Possibly get a Riverview if you can!”
mtallon50, 26 Feb 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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