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DoubleTree by Hilton Hotel St Paul Downtown

889 reviews
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Traveller (65)
Room & Suite (43)
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Overview
  • Excellent32%
  • Very good36%
  • Average20%
  • Poor9%
  • Terrible3%
Travellers talk about
“cookies”(86 reviews)
“double tree”(56 reviews)
“wedding weekend”(10 reviews)
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel St Paul Downtown
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (889)Write a Review
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All reviewscookiesdouble treewedding weekendfew blocksvery nice hotelfridge and microwavebusiness tripthe room was niceshuttle servicebeds were comfortableconvenient locationlight railparking rampwild gametwin citiesxcel energy centerpaul
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1 - 5 of 878 reviews
Reviewed 5 days ago via mobile

Checked in and we were immediately kicked out of our room for 2 hours because they were redoing the internet wiring on the floor. Went to desk and they were fully aware. Why were we given this room if it was under construction? We were...More

Thank Jody W
Response from Mike F, Front Office Manager at DoubleTree by Hilton Hotel St Paul DowntownResponded 2 days ago

Dear Jody, Thank you for taking the time to share your feedback with us regarding your most recent stay. In the unusual event we are made aware of a concern; we respond immediately to the situation and take the appropriate steps to remediate the problem....More

Hotel's Favourite
Reviewed 30 November 2017

I reviewed this DoubleTree after our stay in late July and I am offering an update on our latest stay over the Thanksgiving holiday. At check-in on Wednesday, the front desk staff informed us that room service would not be available on Thanksgiving, but the...More

Thank s2mc
Response from Taylor D, Manager at DoubleTree by Hilton Hotel St Paul DowntownResponded 13 January 2018

Thank you so much for staying with us again and giving us another chance. I'm so thrilled to hear that it was a better experience for you! We are making a lot of changes, conducting renovations, and taking feedback from our guests very seriously. I...More

Reviewed 1 week ago

A one-night business trip stay in the Doubletree was a disappointing experience. The spartan room would have been acceptable if not for the cobwebs hanging down over the bed, noticed when I went to sleep. The ballyhooed digital key did not work, but the card...More

Thank DCPeople
Response from Mike F, Front Office Manager at DoubleTree by Hilton Hotel St Paul DowntownResponded 1 week ago

Thank you for staying with us at DoubleTree by Hilton St Paul Downtown. Thank you for your review. Your feedback means a lot to us. I am glad to hear that there were many aspects to your stay that were great! However, I'm sorry to...More

Reviewed 2 weeks ago

You'll have a hard time finding a friendlier, more helpful staff than the front desk crew. From check-in to check-out, they made me feel welcome and that they genuinely cared about my comfort while staying there. Rooms on the other hand, not so great. They...More

Review collected in partnership with DoubleTree by Hilton
Thank Mant00th
Response from Mike F, Front Office Manager at DoubleTree by Hilton Hotel St Paul DowntownResponded 1 week ago

Thank you for your review of the DoubleTree by Hilton St Paul Downtown! Your feedback means a lot to us. We are delighted to see that you enjoyed your stay with us and that our Team was able to be a part of making your...More

Reviewed 2 weeks ago

A beautiful hotel with a great access to most of the key buildings and food courts around the downtown. You might not really rent a car if you travel for business and have an appointment somewhere in the downtown. Serves good breakfast and great rooms,...More

Thank Nilendu_Pattanaik
Response from Mike F, Front Office Manager at DoubleTree by Hilton Hotel St Paul DowntownResponded 2 weeks ago

Thank you for taking the time to share your feedback with us regarding your most recent stay. On behalf of our entire staff, thank you so much for your kind review. We are so delighted to hear you had a pleasant stay and that you...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$142 - US$270 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Saint Paul
#4 Business Hotel in Saint Paul
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$142 - US$270 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Saint Paul
#4 Business Hotel in Saint Paul
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (65)
Room & Suite (43)
Dining (19)
Pool & Beach (1)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Mbryantpc
9 February 2018|
AnswerShow all 6 answers
Response from Bryan C | Reviewed this property |
Not really. Due to the cold weather and distance, I'd take an uber, taxi, or even the hotel shuttle.
1
Vote
Tina S
21 September 2017|
AnswerShow all 3 answers
Response from s2mc | Reviewed this property |
Oh, and I almost forgot. The Doubletree does have a shuttle that operates on demand around the downtown area. Check with the hotel to see if it will be available late night after your concert.
1
Vote
Cindy W
16 March 2017|
AnswerShow all 2 answers
Response from Dave425 | Reviewed this property |
I think we were on the 5th or 6th floor, and had a nice downtown view. I think it was on the north side, but not sure.
0
Votes
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Room Tips
"ask for a room away from the lifts."
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"Ask for a view of the Mississippi river - it's so pretty!"
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"10th floor had larger rooms than some other floors."
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"It doesn't help to be a Hilton status member, nor to reserve well in advance, apparently."
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