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Holiday Inn St. Paul-I94-East (3M Area)

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Holiday Inn St. Paul-I94-East (3M Area)
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186 Reviews from our TripAdvisor Community

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Showing 184: English reviews
Chanhassen, Minnesota
Reviewed 2 weeks ago via mobile

Nice hotel with a neat view. I liked the cozy room and furniture. Good room layout, spacious. Wallpaper in our bathroom was peiling surprisingly. Overall liked the room though. The staff wad good,and helpful, but came off as preoccupied and semi-slow. On the plus side it did have a more relaxed and slower beat than I expected. Not in center...

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Helpful?
Thank Michelle M
Hazel Green, Wisconsin
Reviewed 4 weeks ago

Had a one evening stay. Our credit card was charged 3 times for two nights for a total cost of over $600. One of the charges was for someone else's room. Customer service was horrible. They couldn't find the charges and calls were not returned. Spent 4 days on the phone and through email trying to get refunded. A very...

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Helpful?
Thank Dawn W
IHGService, Guest Relations Manager at Holiday Inn St. Paul-I94-East (3M Area), responded to this review

Dear Dawn W, Your feedback is important to us and we appreciate your visit at the Holiday Inn St. Paul-I-94-East (3M Area), MN. It is unfortunate to learn that there was a discrepancy on your credit card charges and that our staff was not able to assist you appropriately. Our goal is to provide a high standard of guest experience...

U.S.A.
Reviewed 3 October 2016

Simply put....this place is a dump. The entire time my son and I were at this hotel.....we saw only a single employee (one of two front desk women....one on the day shift and one on the night shift). For starters....a table... in the lobby no less....was set up from our point of view for a previous event and had been...

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Helpful?
Thank JKBOPB
IHGService, Guest Relations Manager at Holiday Inn St. Paul-I94-East (3M Area), responded to this review

Dear JKBOPB, Thank you for your recent stay and for taking the time to write a review of our hotel. It is regrettable that some aspects of our amenities and services did not live up to your expectations. I sincerely apologize for any inconvenience you may have experienced. Please allow us to follow up on your concerns and have the...

Green Bay, Wisconsin
Reviewed 3 October 2016

Stay was ok overall but would say this property just looks dated and needs some attention. It was very convenient and easy to find right off the highway. Room was ok - beds were comfortable. Had to go to multiple floors to find an ice machine that worked. There are 2 workout rooms which had mediocre/ dated and very limited...

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Helpful?
Thank GBtraveler999
IHGService, Guest Relations Manager at Holiday Inn St. Paul-I94-East (3M Area), responded to this review

Dear GBtraveler999, Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our location and we certainly appreciate your nice feedback on our beds. On the other hand, we would like to apologize for not living up to your expectations regarding the condition of our facilities and...

Beulah, North Dakota
Reviewed 22 September 2016

This hotel needs is very dated. Needs a massive remodeling. Everything was OK except for our last night there. Ate in the restaurant first two nights and the service was good and the food was good. Drinks were ok just a little heavy on the coke. Friday night had a different bar tender and waitress. The waitress was kind of...

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Helpful?
Thank Rodney R
IHGService, Guest Relations Manager at Holiday Inn St. Paul-I94-East (3M Area), responded to this review

Dear Rodney R, Thank you for taking the time to write a review about your stay with us. We appreciate your nice feedback on our cleanliness. However, we would like to apologize for the less than satisfactory level of service you received from our restaurant staff. We also regret that found our hotel to be dated. Your feedback is troubling...

Fairfax, Virginia
Reviewed 13 September 2016

Service was great in every instance. And the property was comfortable. Everything was in good working order, including the Wifi and the little fridge. But the downside is that everything is very dated. The room seemed dark and the bathroom, in great working order, darker. Not at Fairfield Marriott or Hampton level. But, if the rate is good, it totally...

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Helpful?
Thank BonVoyage2U
IHGService, Guest Relations Manager at Holiday Inn St. Paul-I94-East (3M Area), responded to this review

Dear BonVoyage2U, Thank you so much for staying with us and for taking the time to leave us your feedback. I am pleased to know that your stay exceeded your expectations and you found our staff great and property comfortable. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely...

Van Horne, Iowa
Reviewed 22 August 2016 via mobile

Very friendly people at check in. Decent fitness center with free weights. Comfortable bed. It would be nice to have a 24 hour fitness center but it closes at 11 pm. Plenty of on site parking. I used this hotel because they have corporate lodging rates. Attached restaurant but I didn't eat there.

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Helpful?
Thank johnie226
Glasgow, Montana
Reviewed 13 August 2016

The hotel and rooms are very dated. Peeling wallpaper, very stained carpet in the rooms gave it a general run-down look and feel. Out of 3 elevators, only 1 was working. This meant VERY long wait times. Housekeeping was rude and would hit the close-door button if they saw you coming. So much for putting the customer first. Front desk...

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Helpful?
Thank Mrs_M927
Steve L, Manager at Holiday Inn St. Paul-I94-East (3M Area), responded to this review

Dear Mrs_M927, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay. We value your comments and will use your feedback to fine tune our hotel operations and welcome the opportunity to serve you again. Sincerely, Hotel Manager

Reviewed 10 August 2016

We appreciate Tracy Jo, the coordinator for her patience, professionalism, and practice as she coped with our constant adjustments for a one day event. She was VERY understanding to our needs. Thanks!

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Helpful?
1Thank Constance R
Parma, Michigan, United States
Reviewed 5 August 2016

By Holiday Inn standards this was on the low side. It was a clean basic stay but was lacking in many ways. The front desk staff was less than cordial at check in and in the morning. We were upgraded to an Executive level floor for being a Holiday Inn Spire member. Unfortunately, that got us an average room with...

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Helpful?
Thank William E

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn St Paul East is a full service hotel that fits the needs of many travelers. Whether you are here for 3M, business meetings or leisurely travel, the Holiday Inn St Paul East will fit your needs. The Holiday Inn St Paul East offers a swimming pool, whirlpool, game room, fitness center, shuttle service within 10 miles (based on availability), a restaurant that serves breakfast and dinner with room service and much more! Our restaurant is called McKnight's Bar and Grill, and we have a wide variety on our great menu! Come and enjoy the great amenities and comfortable rooms at the Holiday Inn St Paul East! ... more   less 

Additional Information about Holiday Inn St. Paul-I94-East (3M Area)

Address: 2201 Burns Ave, I-94 & McKnight, Saint Paul, MN 55119-6667
Region: United States > Minnesota > Saint Paul
Price Range: RM408 - RM594 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn St. Paul-I94-East (3M Area) 3*
Number of rooms: 193
Reservation Options:
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Also Known As:
Holiday Inn St. Paul-i94-East (3m Area) Hotel Saint Paul
Holiday Inn Saint Paul
Saint Paul Holiday Inn
Holiday Inn St. Paul-I94-East (3M Area) Saint Paul, MN - Minneapolis
Hotel Style:
#3 Romantic Hotel in Saint Paul
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn St. Paul-I94-East (3M Area) staff and other travellers.
3 questions
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over a year ago

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Questions? Get answers from Holiday Inn St. Paul-I94-East (3M Area) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room......in another hotel.”
 of 5 bubbles JKBOPB, 3 Oct 2016 | Read review
“Probably away from the Interstate.”
 of 5 bubbles BonVoyage2U, 12 Sep 2016 | Read review
“Your next venue should be at Holiday Inn... Ask for Tracy Jo”
 of 5 bubbles constancer729, 10 Aug 2016 | Read review
“I've stayed here twice and so far have not found any road noise or other issue that would be useful. Having stayed on higher level floors, I found wait times for elevators to be generally convenient.”
 of 5 bubbles peterm653, 23 Jul 2016 | Read review
“Splurge on the suite, exceptional quality.”
 of 5 bubbles 912pickles, 18 Mar 2016 | Read review
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