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Hotel Metro

205 reviews
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Traveller (26)
Room & Suite (12)
Dining (4)
Overview
  • Excellent33%
  • Very good24%
  • Average21%
  • Poor14%
  • Terrible8%
Travellers talk about
“holiday inn”(27 reviews)
“room was clean”(15 reviews)
“front desk staff”(14 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (205)Write a Review
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Traveller rating
62
51
45
28
17
Traveller type
Time of year
LanguageEnglish
62
51
45
28
17
Show reviews that mention
All reviewsholiday innroom was cleanfront desk staffrestaurant staffbooked this hotelbar and grilltwin citieswould stay againhot tubshuttle serviceconvenient locationdowntown st paulgraduationfreewayrefrigeratoreventsminneapolis
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1 - 5 of 203 reviews
Reviewed 3 weeks ago

We had a really hard time getting here because of major road construction; we couldn't turn where we needed and had to pass it and turn around. It was so exciting, late at night. The rooms were nice, and the hotel was quite beautiful. Breakfast...More

Thank Sarah S
Reviewed 15 November 2017 via mobile

It was a really decent stay actually. I think they have a lot to update but my room was fairly clean and i really couldn’t find anything to complain about. I booked through booking.com and I would just recommend that no one books through booking.com,...More

Thank animalsofthenorth
Response from HotelMetroGSM, Manager at Hotel MetroResponded 25 November 2017

It was nice of you to take the time to let us know how your stay went. As you could see we are in the process of updating all areas of the hotel. Please come back again as we will be a shiny new Double...More

Reviewed 9 October 2017

A horrible experience. The check in line was extremely long. We did not get the room we originally reserved & they only knocked $20.00 off our bill. Pool and hot tub were out of order due to construction which was not mentioned in the confirmation...More

Thank Dana M
Response from HotelMetroGSM, Manager at Hotel MetroResponded 8 November 2017

Hi Dana, Thank you for taking the time to let us know how your stay was. We are sorry for the long wait to check in, and the pool being close. As you noticed we are listening to our guests and renovating the hotel. Soon...More

Reviewed 5 October 2017

The room was quite nice .My room phone was not answered when I tried to call for room service. In the restaurant I waited over 25 minutes for breakfast, although I was the only patron there, and the food was cold.

Thank Linda D
Response from HotelMetroGSM, Manager at Hotel MetroResponded 5 October 2017

Hello Linda, We are glad you enjoyed the room. Thank you for letting us know how your stay went so we can continue to make improvement if they are needed.

Reviewed 4 October 2017

I can confirm the bad reviews below. This is the dirtiest, most beat up hotel I have ever stayed in. Hallways were filthy/stained, doors to rooms looked like they'd been through the war, most stuff in the room was dusty, air in rooms was stale/stuffy...More

Thank Toshisan
Response from HotelMetroGSM, Manager at Hotel MetroResponded 5 October 2017

Hi Toshiasan, You are correct the hotel does need to be updated. We are sorry for the noise and water being shut off that you experienced this is not normal. Soon the hotel will be completely renovated and converted to a Double Tree Hotel by...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Meeting Rooms
Shuttle Bus Service
Room Service
Business Centre with Internet Access
Banquet Room
Conference Facilities
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Hot Tub
Indoor pool
Details
Price range
US$109 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Saint Paul
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$109 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Saint Paul
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (26)
Room & Suite (12)
Dining (4)
Pool & Beach (2)
Business Centre & Event Rooms (6)
Family and Play Areas (2)
Questions & Answers
Ask a question
kasialouise
20 July 2017|
Answer
Response from HotelMetroGSM | Property representative |
Yes, you sure will be able to stay during the renovation. We will be doing one floor at a time so our guests will not be inconvenienced. Please do come stay and see the fun changes as they happen.
0
Votes
tuaglostseg
7 February 2016|
AnswerShow all 3 answers
Response from Dana C | Reviewed this property |
Hmmm, I'm sure you can make loveseat out of any seat, depending on your imagination and flexibility, lol... but then I am former gymnast.
0
Votes
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12
Room Tips
"Choose a room in another hotel!"
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"Water pressure with toilet and shower"
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"Any room......in another hotel."
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"Probably away from the Interstate."
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