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Enjoyed having a suite - liked the space and view of the lake. The suite was at the end of the building so was very quiet. Pleased to be offered a even a modest discount with an AAA card . We ate only one meal...More
I was really looking forward to this trip. Told that the casino was very nice and very clean and the rooms were amazing. Well, not so..The room smelt like someone had a private party and I had to check the sheets (just incase ) someone...More
Response from BrianKAnderson, Director of Sales at Fortune Bay Resort CasinoResponded 4 days ago
Please reach out to me at 218-753-7882 so that we can further discuss the problems with your room.
Thanks for your input and I will make sure the hospitality manager and maintenance team know about the problems you experienced.
Thank you again and...More
Enjoyed clean room, 2 Queen Beds with lakeside view, no balcony--however, have found when we visit we rarely spent time on the balcony when we did have one. We had 2nd room on main level and enjoyed quiet. Hot tub - exactly that "hot". Quiet...More
Response from BrianKAnderson, Director of Sales at Fortune Bay Resort CasinoResponded 1 week ago
Thank you for your in-depth review of our property.
We are glad that you enjoyed your stay and that you were able to let guests know what to expect when they visit us, thanks again!
We enjoyed some gaming and a nice dinner at Fortune Bay near Lake Vermillion. The King Fireplace Suite we booked was laid out nicely. Unfortunately the lighting in the kitchen was awful. Extremely dim. The cleaning was not thorough as we found someone's dirty sock...More
1 Thank tourchick
Response from BrianKAnderson, Director of Sales at Fortune Bay Resort CasinoResponded 4 weeks ago
Thank you for your review. We apologize that the room you had was not cleaned to regular industry standards. Our director of hospitality has brought it to the attention of our housekeeping team to remind them of the need for a thorough check...More
The casino host is awesome. First time I actually felt like my visit was appreciated at a casino. The bar staffe, the restaurant servers and the hotel folks were wonderful too. Then to have a beautiful room with a balcony that gave us a view...More
1 Thank MinnesotaLass
Response from BrianKAnderson, Director of Sales at Fortune Bay Resort CasinoResponded 24 May 2017
Thank you very much for your kind review.
We'll make sure to let the host know that you appreciated their service, as well as the bar staff, restaurant servers and resort staff.
We look forward to your return visit, have a great rest...More