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This hotel is undergoing a renovation, which is NOT noted on the web site. I stayed in a newly renovated room and it is quite nice. Service at the desk is very good, but the restaurant is an afterthought. I stayed on an exceptionally cold...More
Response from IHGService, Guest Relations Manager at Holiday Inn BiloxiResponded 2 days ago
Thanks for staying with us and for the feedback on your recent stay with us. I’m very pleased to hear that you appreciated our comfortable room and helpful staff. A positive guest experience is something our staff takes great pride in, so we...More
We were on the first floor. The staff, the room and the pool were great. We will definitely stay here again. Also, it was convenient to have a restaurant at the hotel. Everything was clean and well maintained.
First of all.... they have a horrible set up for a place to eat. If you want any kind of breakfast, its a "restaurant"... That being said, the "restaurant" has ONE waitress....ONE cashier and guess what ONE cook...and its the SAME PERSON! So the wait...More
Response from IHGService, Guest Relations Manager at Holiday Inn BiloxiResponded 22 November 2017
Thank you for leaving us a feedback. Everything we do is aimed at providing our guests with excellent service and comfortable accommodation. However, we apologize we fell far below of your expectations. Please accept our sincerest apologies for the disappointments and frustrations caused...More
Okay holiday Inn, decent value and good friendly staff.
It's under going a make over, I stayed here 10 years ago and guess the lower floors are how they were then, we were on the recently renovated floor 4, it's great. Nice clean and bright,...More
I travel for work. I started staying there in July/August of 2017. I knew before I went that they were renovating and that was ok by me. I did find an older hotel in need of renovation but it's October now and they have completed...More