we reserved a gulf view room 2 weeks in advance, when we checked in it was not available. no apologies. bathroom had mold in the shower and on the shower curtain. evening staff when we checked in was not terribly nice, nor apologetic.
We arrived on 02/24/2019 to celebrate a birthday. When we told Brianna this she went to her supervisor (Meshia) we were given a beautiful room with a great view. Ivy our concierge also did a great job. We were due to check out Friday morning asked Ivy if it was possible to stay…
First time at this Harrah's and I was so impressed. The front desk staff, bell staff, security, housekeeping and the valet were the best. Everyone I came in touch with were wonderful and very friendly. Next time I visit Biloxi Ms. I will definitely stay here.
The overall experience was great; had a ball the slots were not too tight the tables were not overly crowded the people around us were happy and having fun as well ill be back to stay for a few days next time this was only a day trip this time
Good location. Very friendly staff. Excellent service in the restaurants/bars. They have this texting system where you can text someone with any requests you have for housekeeping, entertainment, etc The response is immediate. It’s very cool. The pool was not ready when we were…
"We had a room with 2 double beds and the 4 of us were very comfortable. "
"upgrade to a gulf view"
"Very clean, bring a jacket, it was freezing in the halls and common areas."
"to expensive for a mid range hotel 228.00 per night"
"Ask for a room that is NOT adjoining!"