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Motel 6 Memphis

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Motel 6 Memphis
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29 Reviews from our TripAdvisor Community

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Showing 29: English reviews
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 October 2016 via mobile

STAY AWAY. STAY AWAY. Needed a place 2 stay after loading up my house to move. Should have slept on my floor. Room smelled of smoke burn marks on vanity mold on walls and ceiling. Sheets dirty. Hair on sheets. Bathroom drain plugged. Got no sleep because i was afraid there might be bugs. STAY AWAY

Helpful?
Thank SHAWN W
6Team, Brand Experience Team Member at Motel 6 Memphis, responded to this review

Shawn, Thank you for sharing your feedback. We are committed to delivering a clean, comfortable visit and apologize for any failure in following through on that commitment during your recent stay. We strive to provide a clean, comfortable stay and are disappointed your visit was unsatisfactory due to the odor concern you describe. Safety and security are high priorities within... More 

Orlando, Florida
Level Contributor
116 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 5 October 2016

I was heading back home to Ohio and didn't want to drive any longer. I wish I would have!!! I chose Motel 6 b/c they are pet friendly with no pet fees. The lady who checked me in was super distracted with a man in the lobby and her cell phone. I was put in a non smoking room on... More 

Helpful?
1 Thank birdiegirl84
Bancroft, Wisconsin
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 27 July 2016

I only needed a place to stay a few hours before an early morning flight. I picked this place based on cost and location. Upon arrival I was checked in quickly, as other people loitered at the desk. Only one worker on duty (that I could tell) My room was on the top floor, last room near the stairs. I... More 

Helpful?
Thank CABurza
Kissimmee
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 March 2016

While we weren't expecting too much, with all other hotels sold out for the night, and the Motel 6 only had two rooms available (both smoking/we are non-smokers), we went in with a $44.00 coupon from the local paper grateful for a bed. The pros: the room was spacious, had a working microwave and mini refridgerator. The TV worked and... More 

Helpful?
Thank simplysusans
6Team, Brand Experience Team Member at Motel 6 Memphis, responded to this review

Susan, Thank you for sharing your concerns. Please know the service issues you describe are an exception to our guest commitment and as such, we apologize. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience we have fallen short and would like to apologize for the service issues... More 

Galena, Missouri
Level Contributor
5 reviews
Reviewed 14 February 2016 via mobile

We expect a decent room, clean at least. This smells of stale smoke, crud behind the bathroom door and in the shower. The pillows reeked of smoke. Beds were horrible. Room was $85.00 and if there had been anywhere else to stay we would have left. Leaves a nasty taste for all motel 6 for me. Next time we will... More 

Helpful?
Thank Doris S
Madison, Mississippi
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 December 2015

the staff is nice. the rooms are terrible. the smell is worse. we are non-smokers and the smoke from the other rooms woke me up. i was up multiple times during the night. the pillows are terrible, the bed is terrible. we stayed on the 3rd floor, some of the numbers to the rooms are taped on the doors? the... More 

Helpful?
1 Thank misty f
Meridian, Mississippi
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 25 November 2015 via mobile

I was shocked at this location! We have stayed here before and was happy but not the case this time! First of all the room had a smell that was AWFUL! NOT RECOMMEND THIS LOCATION TO ANYONE! I asked for a different room and they put us in a room that had been occupied and not cleaned so back to... More 

Helpful?
1 Thank lcsimon
Bracebridge
Level Contributor
5 reviews
4 hotel reviews
Reviewed 8 November 2015

Previously I talked about being charged twice for the same room. They would not honour my confirmation, and charged a higher fee than agreed to. Motel 6 has refunded the lesser amount which took about 6 weeks. If they were at all decent they would refund the total charges to show good faith. A very bad motel and the manager... More 

Helpful?
Thank barbarabS9401AJ
Bracebridge
Level Contributor
5 reviews
4 hotel reviews
Reviewed 13 October 2015

Had a confirmation however I was charged twice for the one night. Motel 6 maintains they will look into the overcharge. Meanwhile I have paid my visa charges and await being reimbursed, now well over a month. Motel hallway disgusting.

Helpful?
Thank barbarabS9401AJ
6Team, brand expericened team member at Motel 6 Memphis, responded to this review

Barbara, We apologize for any misunderstanding that may have occurred during your recent stay with regard to the transaction issue you describe. Please know that the maintenance conditions you experienced are atypical to Motel 6 standards for quality and we apologize for your unpleasant say as a result. Safety and security are high priorities within Motel 6 standards for quality... More 

Tennessee
Level Contributor
1 review
Reviewed 17 September 2015

I had an ortho. appliance thrown away by the cleaning staff. The manager wouldn't come and talk to me. He cussed me out, yelled at me and told me I was a lier. I WILL NEVER STAY AT MOTEL 6 AGAIN!!!!!!

Helpful?
Thank Gina05091958
6Team, brand expericened team member at Motel 6 Memphis, responded to this review

Gina, Thank you for sharing your concerns. Please know the service issues you describe are an exception to our guest commitment and as such, we apologize. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience we have fallen short and would like to apologize for the service issues... More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service

Additional Information about Motel 6 Memphis

Address: 701 Southwest Drive, I-55 Exit #289, Horn Lake, MS 38637
Region: United States > Mississippi > Horn Lake
Price Range: RM253 - RM329 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Motel 6 Memphis 2*
Number of rooms: 1
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Also Known As:
Horn Lake Motel 6
Horn Lake Motel Six
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Questions & Answers

Here's what travellers have asked, with answers from Motel 6 Memphis staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Spend more $ and stay somewhere else!”
 of 5 bubbles CABurza, 26 Jul 2016 | Read review
“pick somewhere else”
 of 5 bubbles 918mistyf, 25 Dec 2015 | Read review
“Three words: Go somewhere else.”
 of 5 bubbles joo954, 2 Nov 2014 | Read review
“Room with new bedding, (mattress and box spring) and no smell.”
 of 5 bubbles Abid100, 13 Aug 2014 | Read review
“Insist on a nonsmoking room on the top floor”
 of 5 bubbles oxforddoc, 1 Aug 2014 | Read review
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