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Two weeks ago, I left this place a great review. That stay was great. However, things could not have been more completely different this time. Based on our experience prior, we reserved 2 nights this time to stay the weekend. We got there Friday evening...More
Great location. The free hit breakfasting was good as well. Stayed two nights. Right across the street from restaurants and shopping. Good staff who were helpful. Rooms could be larger. I enjoyed my stay here.
The staff is over the top friendly, and the front desk attendant was willing to look up some information for us. We had a good stay overall. The rooms are a little small, however the beds are extremely comfortable. We will be back.
Response from Sam P, General Manager at Sleep Inn Horn Lake
Thank you so much for taking the time and spending the night with Sleep Inn. We pride ourselves on providing outstand customer service among other things. We hope to see you in the future.
DON'T DO IT! Girl at front desk was awesome but it stops there. First of all she gave me a first floor room while he I like then went into room and realized it had never been cleaned from day before. This explains why maid...More
We pulled off the highway after a long drive. Not wanting to trawl all of the hotels in the area, we pulled into the first one we saw which happened to be the Sleep Inn, to check out their rates. They had a room available...More
Response from Sam P, Manager at Sleep Inn Horn Lake
I would first like to start with an apology. I'm terribly sorry that you had these issues and you can trust me we are taking the necessary steps to ensure nothing like this happens again. We want the hotel to be a home away from...More