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Hilton Garden Inn Jackson Downtown

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Hilton Garden Inn Jackson Downtown
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944 Reviews from our TripAdvisor Community

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Hammond, United States
Reviewed 4 days ago NEW

Perfect location with a very friendly staff. The amenities were top notch. Great value for a great stay. It is in a newly revitalized historic district in a city that is on the rise. It is near the Mayfower Cafe and Farish Street. The location is purely old Jackson and wonderful.

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Helpful?
Thank jessecb2017
David R, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

I would like to personally THANK YOU! for staying at the Hilton Garden Inn Historic Jackson King Edward hotel. I hope we not only met your expectations but exceeded them and made your stay one that you will remember when not only choosing our Hilton Garden Inn but also in choosing other Hilton products for your preferred hotel stays. You...

Raleigh, North Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 27 November 2016

We were traveling through Jackson on vacation and picked out the Hilton Garden Inn because it was downtown. A little surprised that the hotel was at one end of the downtown area that is a bit beaten up, but the hotel turned out to be fine. There is a fee for parking, but the valet service was really good. And...

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1Thank Dee W
About Hotel's Favourite Review
David R, Manager at Hilton Garden Inn Jackson Downtown, responded to this review

I would like to personally THANK YOU! for staying at the Hilton Garden Inn Historic Jackson King Edward hotel. I hope we not only met your expectations but exceeded them and made your stay one that you will remember when not only choosing our Hilton Garden Inn but also in choosing other Hilton products for your preferred hotel stays. You...

Reviewed 5 days ago NEWvia mobile

Right when you walk in your greeted with smiles. At the check in counter, Emily is very polite and helpful. I stayed the first time a few weeks and went back last week and she remembered my name. That is always nice. The hotel looks nice on the outside, but when you walk in the lobby you think your somewhere...

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Helpful?
Thank Mw_wallace
David R, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

Thank you for the gracious comments on the hotel and the staff, and the fact we remembered your name is how we should be with all of our guests.The King Edward is a special place and we value your thoughts on it! Brian B Berry

Jackson, Mississippi
Reviewed 1 week ago NEW

This was a great hotel..located downtown.walking distance from some restaurants that are downtown.Geat restaurant inside hotel.Bed felt like you were on air. You must stay the service was great.I will be back.

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Thank 176reginas
David R, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

We appreciate your feedback on the hotel and welcome you back anytime you are able to stay with us. There are some awesome restaurants around us and we are very happy you were able to try them. Brian B Berry

Long Island, United States
Reviewed 1 week ago

Every single member of the staff provided such excellent service! This was my best hotel stay in a while. The restaurant and bar easily accommodated my food allergy. The servers made me feel like I was their most important customer. There was a storm at home that made it very unlikely I would make it home on time. I easily...

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Helpful?
Thank sandramU1910LT
David R, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

Exceeding our expectations is our job and we are so happy we did just that! Please return so we can try to out do ourselves again! Brian B Berry

Houston, Texas
Reviewed 1 week ago

I stay at this hotel on a quarterly basis while travelling for work - it is a beautiful property. The onsite restaurant provides quality food and drink options. The location is just on the edge of downtown and there are not many food options close by in the event that the onsite restaurant does not suit your needs. There is...

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Thank Ashley T
David R, Manager at Hilton Garden Inn Jackson Downtown, responded to this review

We enjoy the fact you were able to visit the King Edward and the kind remarks about the hotel, we are not done with Downtown yet so please return to see the lofts we are doing across the street. Brian B Berry

Milton, Florida
Reviewed 1 week ago via mobile

Check in was the easiest part of this place. Everyone but just a few were really nice. However I did call the manager on duty and he came right to our room and handled the people with one of the staff quickly. When you check out watch your bill someone had put charges from the bar on our room. Had...

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Helpful?
Thank Bonita W
b3plays85, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

Thank you for all the kind remarks about your stay,we apologize that another guest gave us the wrong room information pertaining to the in room charges. We are also glad you saw the error and we were able to take care of it right away. Brian B Berry

Chicago, Illinois
Reviewed 1 week ago

We had a good stay and slept well, adding the breakfast to package was definitely worth it, we had and omelette and French toast which was great! All of the staff was very friendly and helpful, we would stay here again especially if the price was a little lower.

Review collected in partnership with Hilton Garden Inn
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Thank MekhaRose
David R, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

Thank you for stopping over to visit the King Edward, we appreciate your comments on your stay as well as the food you had at our breakfast. I will share the comments wit the team and please check on line for discounted rate, Hilton has an advance purchase that is 20% our normal rate if that helps. Brian B Berry

Merced, California
Reviewed 1 week ago

Didnt know what to expect. Very Good experience in Mississippi. City seems to thrive even with the White flight and the gentrification of the area. The city has been kept afloat with government spending but it could use a few Fortune 500 companies downtown to anchor the city.

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Thank vaughnm2017
David R, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

We are glad we were able to exceed your expectations here at the King Edward. As you walk outside you will also see we are working on the buildings across the street and turning them into lofts so revitalize downtown, we are committed to Downtown Jackson and will continue to help Jackson prosper and grow. Brian B Berry

Memphis, Tennessee
Reviewed 2 weeks ago

The hotel is Great location in downtown Jackson. It is also a neat historic hotel with great character in the building. The rooms are fine, but did seem a little dated to me. The staff were very friendly and helpful and the room service was great.

Review collected in partnership with Hilton Garden Inn
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Thank Leigh_T4
David R, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

Thank you so much for visiting the King Edward hotel, we really appreciate the kind words and hope we can see you again soon . Brian B Berry

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whether you're attending an important business meeting, visiting historic sites or enjoying a Mississippi vacation, Hilton Garden Inn Jackson Downtown provides all you need to be your best. Rest comfortably in a bed with adjustable firmness or work efficiently at the large desk while seated in an ergonomic chair. All guest rooms and suites provide high-speed internet access, a refrigerator and microwave, so you will have everything you need to prepare for a successful day. At this Downtown Jackson hotel, we take care of life's details so you can focus on being your best while traveling. Review your meeting agenda or plan a day of sightseeing as you enjoy a cooked-to-order breakfast in the King Edward Grille, or savor classic American cuisine and Southern dishes for lunch and dinner. Our 24-hour Business Center and complimentary high-speed internet access enable you to keep in touch with your colleagues and family or take care of work tasks. ... more   less 

Additional Information about Hilton Garden Inn Jackson Downtown

Address: 235 West Capitol Street, Jackson, MS 39201 (Formerly King Edward Hotel)
Region: United States > Mississippi > Jackson
Price Range: RM463 - RM882 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Jackson Downtown 3*
Number of rooms: 233
Reservation Options:
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Also Known As:
Hilton Garden Inn Jackson Downtown Hotel Jackson
Hotel Style:
#2 Business Hotel in Jackson
#4 Family Hotel in Jackson
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Jackson Downtown staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Jackson Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you don't want to eat at the hotel, or drive, try the Mayflower Café. It's a bit of a Jackson institution.”
 of 5 bubbles deew726, 27 Nov 2016 | Read review
“Try another hotel.”
 of 5 bubbles MarthaW962, 16 Nov 2016 | Read review
“Ask for a room that might be farther away from the train tracks.”
 of 5 bubbles WantToSeeItAll_NC, 1 Sep 2016 | Read review
“higher floor”
 of 5 bubbles malabama8, 22 Aug 2016 | Read review
“Both our room and our friends room were quiet !”
 of 5 bubbles winchmorehill, 12 Jul 2016 | Read review
5 of 5