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BEST WESTERN Executive Inn

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BEST WESTERN Executive Inn
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325 Reviews from our TripAdvisor Community

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Showing 315: English reviews
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Reviewed 6 days ago NEWvia mobile

I adored your front desk attendant kimberly she was so nice on the phone while doing my reservation as well as when i arrived i arrived earlier than check in time bc my flight arrived earlier than i thought she found me a room and had it ready while i unpacked from the taxi. The beds are worth sleeping on...

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1Thank Ramon T
Orlando, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 26 November 2016 via mobile

We returned to Jackson after five years and discovered this wonderful hotel, better than any of the several we stayed in previously. He atmosphere was very nice, rooms clean and various hot and cold options for breakfast . The parking lot was locked behind a secure fence.

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2Thank TB_Rays_fan_NJ
About Hotel's Favourite Review
Dave P, Manager at BEST WESTERN Executive Inn, responded to this review

Thank you for taking time to give us a review. We have recently renovated and our breakfast is always changing according to our guests. We try to accommodate everyone's needs, whatever they may be. We hope that you would return again soon. Our parking is something that we get many compliments on, as well. This feature ensures that all of...

Hattiesburg, Mississippi
Reviewed 1 week ago

Room was nice, clean. Sheets could have been newer. Looked and felt to have been used for quite a while. The ice machines on every floor were being repaired/cleaned, so had to go out to get ice. Top of ice machines were off, and there was mold all over the insides of every one. Terrible. Elevator carpet was filthy.

Review collected in partnership with Best Western
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Thank Angie R
Dave P, Manager at BEST WESTERN Executive Inn, responded to this review

Angie R, Thank you for completing the survey regarding your recent stay at our property. With reviews such as yours, we get insight on ways to improve our business. I will be talking to housekeeping to continue inspecting further to see if we have any linen or sheets that need to be retired. We take extreme measures to make sure...

Liverpool, United Kingdom
Reviewed 2 weeks ago via mobile

After being in the road for a while my friends and I fancied a more "up market" nights stay. The room was great, very clean and the front of house staff lovely. However I have deducted a star. We headed for breakfast at 8.55am. Breakfast finishes at 9am. This is ridiculously early but besides the point. On our arrival to...

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Thank antypants
Dave P, Manager at BEST WESTERN Executive Inn, responded to this review

Thank you for the nice review. We are sorry we were not able to fully provide you with the quality of service you deserve. This is not typical of our hotel and we are always looking for ways to improve the experience of guests. Your satisfaction is very important to us and we try hard to make sure all of...

Denver, Colorado
Reviewed 3 weeks ago

Stayed here for one night during a drive from Memphis to New Orleans. Got to the hotel and nobody was at the front desk. I waited 3-4 minutes and then gave out a holler. Nobody answered. So I went looking for a front desk agent. Found no one. So I started calling the front desk to see if that stirred...

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Helpful?
Thank Louis R
Dave P, Manager at BEST WESTERN Executive Inn, responded to this review

Mr. Louis R, Thank you for letting us know about your stay. I would like to apologize with you having to wait during checkin. By Law, we are required to allow our employees to take care of any personal issues that may arise during their employment; which includes using the restroom. We are in a private parking space due to...

Baton Rouge, Louisiana
Reviewed 3 weeks ago via mobile

Charged me twice for my stay and ruined my credit when I protested. They admitted their error and promised to refund me and retract credit report inaccuracies, but they never did. This injustice was perpetrated by both the local hotel and best western international. My credit card issuer, Barclays Bank, also promised to retract false report to credit bureaus, but...

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Thank tammeryn s
Dave P, Manager at BEST WESTERN Executive Inn, responded to this review

Tammeryn S, Not sure if this was posted on wrong property or not. We have not received any inquiry of a double charge from you. As a franchised business, we do not double charge or overcharge our guests. We authorize credit cards to make sure there is enough funds for room and incidental fees. Thank You.

Tupelo, Mississippi
Reviewed 3 weeks ago

The staff was very friendly and helpful, room was clean and inviting,very comfortable bed , very good continental breakfast. The room was furnished with a microwave,refrigerator, iron and ironing board and a hair dryer ,coffeemaker and flat screen tv, nice modern furniture. It was a very pleasant and enjoyable stay.

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Thank supermemaw
Dave P, Manager at BEST WESTERN Executive Inn, responded to this review

Thank you for your time in sharing with us. We are newly renovated and take pride in our hotel and all we have accomplished. We strive on making each guest feel comfortable and that is by being as helpful as we can possibly be. We appreciate your business and hope you will return. Thank you!!

Reviewed 3 weeks ago via mobile

Our stay was very pleasant. Rooms were clean and comfortable. Friendly staff. Location was centrally located and very convenient. Hotels breakfast was also a plus. We will definitely be staying again.

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Thank yo w
Dave P, Manager at BEST WESTERN Executive Inn, responded to this review

Thank you for your kind words. We appreciate you sharing your thoughts with us. We are pleased to know your stay with us was a pleasant one. We thank you for your business and hope you will return on your next trip to Jackson, MS.

Reviewed 17 February 2017 via mobile

Clean and well maintained. Felt safe and secure. spacious and well appointed room. Some TV problems but I didn't report as I wasn't really needing it and had some channels. Overall great value and would stay again.

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Thank Scott M
Dave P, Manager at BEST WESTERN Executive Inn, responded to this review

Thank you for your kind comments. We are sorry to hear about the TV. Anytime anything like that occurs please let the front desk know so that we may fix the issue. We appreciate your business and hope you will choose us the next time you are in the Jackson area.

Spring Lake, Michigan
Reviewed 30 January 2017

Stayed two days. Secured and safe parking. Staff was extremely friendly and professional. Room was very clean and spacious. Bed was comfortable. Highly recommended. Would stay there again on our way back.

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Thank 2ndAmendment1776
Dave P, Manager at BEST WESTERN Executive Inn, responded to this review

Thank you for your time in sharing your thoughts with us. We pride ourselves on our customer service. We do our best to ensure each guest feels safe and secure as well as making them feel as if this is their home away from home. All of our beds are the very best that Serta has to offer. We appreciate...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
42" HDTV's, Blocks away from Downtown Jackson, & Coliseum. Restaurants walking distance. Newly renovated as of January 2015! ... more   less 

Additional Information about BEST WESTERN Executive Inn

Address: 725 Larson Street, Jackson, MS 39202
Region: United States > Mississippi > Jackson
Price Range: RM434 - RM634 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Executive Inn 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Best Western Executive Hotel Jackson
Jackson Best Western
Best Western Jackson
Hotel Style:
#1 Family Hotel in Jackson
#4 Business Hotel in Jackson
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Executive Inn staff and other travellers.
4 questions
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West Des Moines, Iowa
2 months ago
Britian.
over a year ago
Tupelo, Mississippi
Clearwater, FL
over a year ago

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Questions? Get answers from BEST WESTERN Executive Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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