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Jackson Marriott

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Traveller (52)
Room & Suite (37)
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Overview
  • Excellent45%
  • Very good24%
  • Average16%
  • Poor9%
  • Terrible6%
Travellers talk about
“front desk”(53 reviews)
“bristol lounge”(4 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Jackson Marriott
Special Offer: Breakfast & Parking Pkge
Hotel packages
Hotel deals
Offers from Jackson Marriott
Special Offer: Breakfast & Parking Pkge
Hotel packages
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Reviews (402)
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398 results
Traveller rating
172
99
65
37
25
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LanguageEnglish
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172
99
65
37
25
Show reviews that mention
All reviewsthe concierge loungefront deskbristol loungefull service hotelspecial thanksmississippi bluesoutstanding customer serviceextra towelsbell hopolder hoteldowntown locationentire staybeds were comfortableroom ratebusiness tripwater pressurecomfortable stay
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1 - 5 of 398 reviews
Reviewed 6 days ago via mobile

Literally EVERYONE went above and beyond to be friendly and courteous. Bell hops, front desk, concierge lounge and restaurant employees. We stayed for 5 nights and were continually greeted by a friendly person each time we returned or left the hotel. I will definitely stay...More

Thank Rod C
Response from LeeOwnbey_GM, General Manager at Jackson MarriottResponded 5 days ago

We really appreciate you choosing our hotel! The staff will be delighted to hear your comments. We look forward to serving you again!

Reviewed 1 week ago via mobile

When we arrived at the hotel the lady on the front desk told us that the pool was closed and they didn’t say anything at the website. The lady on the front desk was very arrogant too. The rooms are okMore

Thank miguecuba
Response from LeeOwnbey_GM, General Manager at Jackson MarriottResponded 6 days ago

We are so sorry about the pool being closed. We can certainly understand how disappointing that can be. Unfortunately, the pool developed a leak that had to be repaired. The information is posted on our website, s we hate that you did not see this...More

Reviewed 3 weeks ago

What a terrible hotel. How anyone would ever stay here is really pretty sad. How is this a Marriott hotel? I nearly lost respect for this brand because they would have a hotel like this. Moving my business to the Westin that just opened. BTW,...More

Thank BDerek24
Response from LeeOwnbey_GM, General Manager at Jackson MarriottResponded 3 weeks ago

Thank you for sending us your review. We appreciate your stay with us, but regret not meeting your expectations. We take pride in our hotel and the service we provide, so we were disappointed to read your comments. Thank you so much for staying with...More

Reviewed 4 weeks ago via mobile

Overall a great experince, Great location, right in downtown Jackson. Amazing hotel suits and also great ammenties. Staff have great hospitaly and food is amazing, overall amazing expeirence. 100% recommend

Thank Mario P
Response from LeeOwnbey_GM, General Manager at Jackson MarriottResponded 3 weeks ago

We really appreciate you choosing the Jackson Marriott and are glad that you enjoyed your stay! We hope to see you again soon.

Reviewed 10 May 2018

Great location, in the center of all of your needs. VERY clean and comfortable rooms. Housekeeping was excellent!! I left my electronics out and my wallet on the desk on accident. Everything was in the same place I left it in the morning.I give this...More

Thank Travelingman856
Response from LeeOwnbey_GM, General Manager at Jackson MarriottResponded 10 May 2018

We appreciate the 5-stars! We are very glad that you enjoyed your stay. We hope to see you again when you return to Jackson!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Multilingual Staff
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$98 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$98 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (52)
Room & Suite (37)
Dining (5)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
tamgirl65
21 January 2018|
AnswerShow all 3 answers
Response from LeeOwnbey_GM | Property representative |
Hello. While we do not have a shuttle from the hotel to the race, it is only about 2 blocks from the hotel.
0
Votes
montognese
1 March 2017|
Answer
Response from Regina L | Property representative |
Hello! We have an outdoor pool and kiddie pool. The pool space is open year round, but not the actual pool. We do not have a hot tub or a whirpool. Please let me know if I can be of further assistance. Regina L. Front... More
0
Votes
joyce w
3 October 2016|
AnswerShow all 5 answers
Response from Karen S | Reviewed this property |
Yes you can get transported from the airport to the hotel !
0
Votes
Room Tips
"Get a room facing the capital or the governor's mansion on an upper floor... the hotel's giant..."
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"Was in 906 and it had no issues at all"
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"would recommend a club room...maybe ask for something recently renovated."
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"Wifi is free if you chose the hotel stay with free wifi, otherwise it's $12.95 per day."
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