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Jackson Marriott

  • Free Wifi
  • Pool
  • Restaurant
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1 room, 2 adults, 0 children
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318 Reviews from our TripAdvisor Community

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Showing 314: English reviews
Olive Branch, Mississippi
Reviewed 6 January 2017 via mobile

I had a good visit to the Jackson Marriott. I couldn't give it more than 3 stars due to the outdated accommodations and the self park. I checked in around 10:30, there is no valet service and had to self park in a dark parking garage. My outlets in the bathroom were completely stripped. The hair dryer and curling iron...

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Helpful?
Thank akm4380
Regina L, Front Office Manager at Jackson Marriott, responded to this review

Thank you for your feedback and the kind comments about the staff. I apologize for any other inconvenience you had while staying with us and would love an opportunity to better serve you in the future. Please give me a call if you decide to stay with us again.

Reviewed 3 January 2017 via mobile

Rameez was a fantastic bartender. He was extremely enthusiastic and knowledgeable about both the hotel's offerings, and about the local history. If you're looking for a personalized experience, stop by the Jackson Marriott bar!

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1Thank Marco D
Reviewed 31 December 2016 via mobile

From check-in to incredibly friendly hospitality at breakfast, courtesy of Michelle, Shanequa, and the outstanding omelet chef, this hotel delivers in every way!! This incredible staff is committed to delivering the very best customer service in the Universe. How fortunate to stay in this magnificent property, and be treated so very special! I can't wait to stay here again! My...

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1Thank Trudy B
Reviewed 31 December 2016 via mobile

The hotel is in a good location downtown. Everyone you come in contact is welcoming. That is good. The pool is NOT heated. The business center...charges astronomical fees to use and that includes printing. Which begs the question...why have one. The wifi, I found, to be very reliable and dead on for internet surfing. (I didn't stream) I had a...

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Helpful?
Thank MatthewBlase
Regina L, Front Office Manager at Jackson Marriott, responded to this review

Mr. Blase, Thank you for your feedback. I am glad that you enjoyed your stay and will definitely discuss your concerns with the appropriate staff members. We hope you choose to stay with us again in the future.

Houston, Texas
Reviewed 15 December 2016

The customer service at the hotel I speak of is in regards to the excellent customer service I received from a lady by the name of SUNSHINE. She makes the breakfast meal special. Great job Marriot for having her on your staff!

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1Thank _ltat23
Regina L, Front Office Manager at Jackson Marriott, responded to this review

ltat23, I am so glad you stayed with us and that Sunshine brightened your day. We value her and yours. We hope you get to stay with us in the future.

Grambling, Louisiana
Reviewed 9 December 2016 via mobile

We are visiting Jackson because my daughter is getting her PhD from Jackson State University! We eat breakfast at the Marriott Hotel and Mrs Sunshine in the restaurant was the light of the staff! She truly lives up to her name! What a beautiful spirt! And the breakfast was awesome! great food! She is truly Sunshine!!

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Thank douglas_sus
Reviewed 7 December 2016 via mobile

Wow! From our amazing check in-- with Chantal-- to our AMAZING bar service with Ashlee C., everything has been perfect! Ashlee made our drinks quickly and with MUCH love!! Perry and Jada were also top notch!

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2Thank Carol W
London, United Kingdom
Reviewed 27 November 2016

Stayed 1 night on business on executive floor. The facility is very dated and in need of an upgrade. Skip the tub install showers. Need some type of gift shop as well. Saving grace is a coffee shop for morning espresso drinks. On bright note.. staff is extremely friendly. Was able to use the executive lounge for meeting with colleagues.

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Thank Soiam50
JacksonMarriott, General Manager at Jackson Marriott, responded to this review

Good Morning, On behalf of the Jackson Marriott staff, I would like to thank you for sharing your commits. We work very hard to make every guest feel welcomed and to exceed their expectations. We also pride ourselves on providing our guest the true spirit of Marriott’s Hospitality. I will address the upgrades to the rooms with our management company....

Reviewed 15 November 2016 via mobile

The staff was very helpful and attentive. My breakfast waiter, Chrisban made my stay memorable. He was engaging, attentive professional and polite. Our enthusiastic conversation was the perfect start to my day. I felt like a welcomed guest in his home.

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2Thank nanniegoatie
JacksonMarriott, General Manager at Jackson Marriott, responded to this review

Good Afternoon, Thank you for taking the time to commit on one of our staff members, Chrisban. It makes me happy to know that you felt like a welcomed guest in his home. I assure you he will be rewarded! We look forward to seeing you when you are in Jackson again. Respectively, I

Reviewed 1 November 2016 via mobile

I have enjoyed my stay.... thanks to Ms Andrea Johnson she made me a my wife feel just like we're at home . Thanks this is a great hotel . Especially if you a long way from home... . She really is a sweet young lady .but the prices for the drink are to high.

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2Thank Denzel F
JacksonMarriott, General Manager at Jackson Marriott, responded to this review

Good Morning Denzel, Thank you for taking the time to complete a tripadvisor survey and sharing your great experience at the Jackson Marriott. We take pride in delivering memorable service to our guests! I will share with Ms. Johnson that she made our guest feel like their were at home and ensure she is recognized for her outstanding customer service....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Bistro Restaurant
Bistro Restaurant
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Jackson Marriott

Address: 200 E Amite Street, Jackson, MS 39201
Region: United States > Mississippi > Jackson
Price Range: RM589 - RM990 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Jackson Marriott 3.5*
Number of rooms: 303
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Also Known As:
Jackson Marriott Hotel Jackson
Marriott Jackson
Hotel Style:
#2 Family Hotel in Jackson
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Questions & Answers

Here's what travellers have asked, with answers from Jackson Marriott staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms face east west with the odd numbers being on the east side.”
 of 5 bubbles daviddR3314EK, 31 Jan 2017 | Read review
“Find another hotel”
 of 5 bubbles DennisR599, 16 Jan 2017 | Read review
“Location convenient for business meetings”
 of 5 bubbles Soiam50, 26 Nov 2016 | Read review
“If you want a good view of downtown, ask for a higher floor.”
 of 5 bubbles 104ginad, 13 Aug 2016 | Read review
“The suite was roomy and comfortable.”
  • Meeting room set-up, spacious with varied sized breakout rooms
 of 5 bubbles deborahsB6503XU, 13 Jul 2016 | Read review
5 of 5