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Hilton Jackson

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Traveller (74)
Room & Suite (51)
Dining (9)
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Overview
  • Excellent52%
  • Very good24%
  • Average13%
  • Poor7%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Jackson
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Jackson
Special Offer: Double Points, Every Stay
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (998)
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Traveller rating
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242
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69
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507
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133
69
40
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All reviewsthe executive loungesweet potatorestaurant next doorcounty line roadbreakfast buffetfront desk staffbusiness tripparking lotthe staff was greatfitness centernice staynew orleansenjoyed my stayvery nice hotelsouthern hospitalitypaulaadams
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11 - 15 of 991 reviews
Reviewed 3 May 2018

Great location and very competent staff. But the rooms need a complete makeover. Dirty carpets, dated wallpaper, rust stains in the tub. On our morning of departure, there was no hot water. Lobby was dark and needed a good scrubbing. Not a good look for...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Larry C
Response from Skipper W, General Manager at Hilton JacksonResponded 5 May 2018

Thank you for taking the time to review your stay with us. We appreciate your business and thank you for the honest feedback. We are looking forward to the future and updates to the rooms very soon! I am truly sorry about the hot water...More

Reviewed 1 May 2018

Very courteous and friendly staff at front desk. Staff in executive lounge very friendly and attentive. I contacted front desk at 1 am about a clock alarm going off in an adjacent room and they immediately responded.

Review collected in partnership with Hilton Hotels & Resorts
Thank kenA6674QB
Response from Skipper W, General Manager at Hilton JacksonResponded 2 May 2018

Thank you so much for your review and we are so glad you chose the Hilton Jackson for your stay! We appreciate your business and we hope that you will visit us again soon! All the best, Skipper Westbrook General Manager

Reviewed 30 April 2018

There seemed to be a bunch of conferences going on during my short stay here. That's all well and good, but that fact does not relate to my particular visit (as I was not part of a conference). The staff were nice and professional, and...More

Thank DLNOLA
Response from Skipper W, General Manager at Hilton JacksonResponded 2 May 2018

Thank you for taking the time to review our property and your stay with us here at the Hilton Jackson. We will certainly use this as our tool to help better our products and services. We hope to have another opportunity to serve you in...More

Reviewed 28 April 2018 via mobile

Rooms are clean, beds are comfy, the staff allways greet you with s smile. But it stops there, breakfast on paper plates, and rather few dishes to pick. I guess if sausage or mini hamburgers is your thing for brekkie, its ok. Locationwise its ok,...More

Thank NorthernSwede
Response from Skipper W, General Manager at Hilton JacksonResponded 2 May 2018

Thank you for taking the time to review your stay with us at the Hilton Jackson. I apologize for your breakfast experience. This is definitely not typical service at all. We have a huge breakfast buffet that is always a favorite. However, I will definitely...More

Reviewed 24 April 2018 via mobile

Ruben at the front house staff A+Service. The room is clean and well put together, but the entire second floor smells of cigarette smoke thank goodness the room doesn’t. My second critique would be for any Travelers in need of some handicap assessable items. I...More

Thank Ashle8181
Response from Skipper W, General Manager at Hilton JacksonResponded 24 April 2018

Thank you for taking the time to review your stay with us. We appreciate your business and we are so thankful for you sharing your experience here at the Hilton Jackson. I take the concerns and comments very serious and we use this as a...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Shuttle Bus Service
Dry Cleaning
Concierge
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$105 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$105 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (74)
Room & Suite (51)
Dining (9)
Pool & Beach (4)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Joshua L
5 October 2017|
AnswerShow all 3 answers
Response from PeggWindham | Reviewed this property |
Depends on what you get. Better all the office and find out for sure.
1
Vote
Lori R
18 May 2017|
AnswerShow all 6 answers
Response from dvez | Reviewed this property |
I believe they did. Very convenient.
0
Votes
CraneOp2014
10 February 2017|
AnswerShow all 7 answers
Response from Lisa L | Reviewed this property |
The breakfast buffet is not free but it is a full breakfast buffet including a chef making omelets and all the food is fresh. The food is outstanding !
1
Vote
Room Tips
"The pool view is good. Some rooms face the street and that isn't very attractive."
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"I'd say ask for a executive floor room... that is, when they actually provide the advertised benefits of..."
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"Leave it up to the staff they do a great job!"
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"Corner room are more spacious."
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