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Comfort Inn

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275 Reviews from our TripAdvisor Community

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Showing 271: English reviews
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago via mobile

First impression right out of my car is only one door worked and the baggage carts were like me from the seventies, I was like ohh this is going to be bad. The hotel was picked for me by a doctor for a dental procedure so it wasn't my choice. I noticed a lot of company cars in the parking... More 

Helpful?
Thank Danielak00
HotelResponse_2016, General Manager at Comfort Inn, responded to this review

Dear danielak00, We appreciated the chance to read all of your remarks following your recent stay at our Comfort Inn hotel in Jackson, MS. Though I am sorry to hear that you were initially not pleased with the idea of staying here, I'm glad to know that you rested well and that you found our staff to be attentive and... More 

Clinton, Louisiana
Level Contributor
4 reviews
3 hotel reviews
Reviewed 16 October 2016 via mobile

The hotel was nice and clean. The staff was real friendly. The rooms are spacious. Beds were comfortable. Looks like the did some updating. The pool area was nice and clean Just off the interstate. Walking distance from eating places.

Helpful?
Thank brentisj2016
HotelResponse_2016, General Manager at Comfort Inn, responded to this review

Dear brentisj2016, Thank you for mentioning so many of the specific things that pleased you while you were here! It was certainly our pleasure to welcome you to the Jackson, MS area for a football game, and I hope that you had fun attending the event. We appreciate knowing that you found our property to be a clean and comfortable... More 

Rock Island, Illinois
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 25 September 2016

The hotel was just off the interstate so it was easy to get to. The desk clerk was nice and friendly. Hotel was being remodeled. We were on the 2nd floor as the 3rd was empty for the remodel. It was comfortable for the night. Seems like it was old and needed the paint and carpet and etc. A flyer/map... More 

Helpful?
Thank Brenda S
HotelResponse_2016, General Manager at Comfort Inn, responded to this review

Dear Brenda S., Thank you for letting us know about all of the things that pleased you during your recent stay at our Comfort Inn hotel. I hope that our current renovation process did not disrupt your visit to our property in any way, and that you'll be able to return here when we've completed the upgrades to our hotel.... More 

Melton, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 22 September 2016 via mobile

DON'T STAY THERE!!!! The hotel itself was fine and the room clean, Stacy - one of the managers during our stay, was excellent. HOWEVER, the honesty and integrity of other staff, from the general manager Kal, down, is very questionable. After leaving some items of clothing behind, in a closet and ringing first thing the next day, they disappeared and... More 

Helpful?
Thank Julie B
HotelResponse_2016, General Manager at Comfort Inn, responded to this review

Dear Julie, I am very sorry that we have not been able to address your concerns to your satisfaction following your recent stay at our hotel. Our hotel stands confidently behind our team and we have no questions about their trustworthiness. Your accusations are extremely serious and we will continue to review your case with our on-site staff and with... More 

Austin, Texas, United States
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 September 2016 via mobile

Clean room, comfortable bedding, passable breakfast. Overall a nice place to spend a night or two. Looks to have been recently painted but not fully remodeled. Marks on wall in room paired over and not removed. Breakfast was ok, but the hot items ran out as we arrived only 20 minutes after the 6:30am opening. It was refilled as I... More 

Helpful?
Thank Bob V
HotelResponse_2016, General Manager at Comfort Inn, responded to this review

Dear Bob V., Thank you for taking the time to write such a detailed review of your experiences at our Comfort Inn hotel. We enjoyed being able to welcome you to Jackson, MS, and we are glad to know that you were generally satisfied with the experiences that you had here! Our team has been working very hard to ensure... More 

Pensacola, Florida
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 September 2016

I stayed at this location for 2 nights recently. The staff on 9 Sept 2016, 10 Sept 2016 during the day and checkout on 11 Sept 2016 day were very friendly, courteous, and professional. Additionally the house keeping was impeccable, very clean and neat hotel. The breakfast was also great! Additionally the staff member that was responsible for breakfast was... More 

Helpful?
Thank antoniot276
HotelResponse_2016, General Manager at Comfort Inn, responded to this review

Dear antoniot276, Thank you for choosing to stay at our Comfort Inn hotel in Jackson, MS during your recent visit to this area. We appreciated the opportunity to have you as our guest and are so glad to hear that most of your stay here was in line with the expectations you had for an experience with our brand. I... More 

Mississippi
Level Contributor
72 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 12 August 2016

I booked this hotel as a "mystery" hotel on hotwire.com, and got an excellent rate. When I arrived at the hotel, I discovered that it used to be a Hampton Inn where I had previously stayed. The property has changed ownership and is now a Comfort Inn. The breakfast provided was a typical breakfast for this type of hotel. Everything... More 

Helpful?
1 Thank tkdhckytraveler
HotelResponse_2016, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking a moment to leave us such specific feedback regarding your recent stay at our Comfort Inn hotel. I'm glad to hear that you'd stayed here before and that you found our property to still be a comfortable place to visit. I also love hearing that you received such a great value from our... More 

Orlando, Florida
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 29 July 2016 via mobile

A great location, close to a Whole Foods, where we got gourmet sandwiches and wine. Very clean, but the beds, the beds were luxurious, with nice crisp sheets and 4 pillows, 2 soft, 2 firm. we actually slept in the next morning treating ourselves to such comfort, it was hard to get back on the road. There was a huge... More 

Helpful?
Thank Jeanne K
HotelResponse_2016, General Manager at Comfort Inn, responded to this review

Dear Jeanna K., It sounds as if your stay at our Comfort Inn hotel went extremely well, and I'm glad to know that everything from our property's location to the services that you received here contributed to your enjoyment of your experience. Though I know you had plans to hit the road early, I am glad to hear that you... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 July 2016 via mobile

We had a Family Reunion at this location. Comfort Inn was ok. The employee was very courteous.The rooms were clean. Some rooms had water leaks near air conditioner. They moved us to another room. Complementary Breakfast was good.

Helpful?
Thank leshesparty
HotelResponse_2016, General Manager at Comfort Inn, responded to this review

Dear leshesparty, Thank you for choosing our Comfort Inn hotel as your lodging provider when your travels recently brought you to the Jackson, MS area! We appreciated the chance to have your family here and I am glad that you've taken the time to reach out to us via this TripAdvisor review. The compliments and concerns of our guests are... More 

Dallas, Georgia
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 July 2016 via mobile

This hotel is very nice, very clean, great beds, and great service. We were looking for a room at 3AM in the morning and most hotel desks I called sounded like they were asleep. When I called here, a very cheerful voice answered the phone and said "yes we have room, please be safe getting here". The service continued when... More 

Helpful?
3 Thank Maud W
HotelResponse_2016, General Manager at Comfort Inn, responded to this review

Dear Maud W., We were so delighted to receive your remarks in this TripAdvisor review and I thank you for the strong recommendation of our hotel that you've made for other prospective guests. Our team members take great pride in providing our guests with the high quality services and amenities that we know today's travelers are looking for, and all... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Free Breakfast
  • Breakfast Available
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
119 beautifully appointed guest rooms. Seasonal outdoor swimming pool. Luxurious pillowtop bedding. Complimentary wireless internet. Complimentary hot breakfast. Free nearby full service health club. ... more   less 

Additional Information about Comfort Inn

Address: 465 Briarwood Drive, Jackson, MS 39206
Region: United States > Mississippi > Jackson
Price Range: RM258 - RM378 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Hampton Inn Jackson-North Hotel Jackson
Jackson Hampton Inn
Hotel Style:
#1 Best Value Hotel in Jackson
#3 Family Hotel in Jackson
#8 Business Hotel in Jackson
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
2 questions
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Springfield, Massachusetts
over a year ago

See all questions (2)

Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor very quiet.”
 of 5 bubbles clawdie1, 24 May 2016 | Read review
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 of 5 bubbles 716Alice, 2 Nov 2015 | Read review
“My tip is to find a different hotel.”
 of 5 bubbles hbsalo, 9 Aug 2015 | Read review
“comfortable”
 of 5 bubbles I1847LRjenniferc, 8 Aug 2015 | Read review
“Call ahead direct.”
 of 5 bubbles billr149, 20 Jul 2015 | Read review
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