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Hampton Inn & Suites Laurel

304 reviews
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Traveller (14)
Room & Suite (16)
Dining (4)
Overview
  • Excellent60%
  • Very good27%
  • Average7%
  • Poor5%
  • Terrible1%
Travellers talk about
“great stay”(21 reviews)
“indoor pool”(11 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Hampton Inn & Suites Laurel
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (304)Write a Review
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Traveller rating
178
85
22
16
3
Traveller type
Time of year
LanguageEnglish
178
85
22
16
3
Show reviews that mention
All reviewsgreat stayrecommend this hotelindoor poolroom was cleanabove averagestaff was friendlyplace to stayvery nice hoteloatmealno complaintsgreat roomeggsswim meetoff the highwayenjoyed my staynew orleansconvenient location
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1 - 5 of 304 reviews
Reviewed 3 days ago

I am not normally one to write bad reviews, as I realize no one or no business is perfect and makes mistakes. I also realize that this is a Hampton Inn...where expectations should be on the low side because the bed sheets are generally scratchy...More

Thank haleybug222
Hotel's Favourite
Reviewed 26 December 2017

Everything about our stay was excellent. The room was comfortable and clean. The staff was friendly and welcoming. The free breakfast was outstanding. Laurel is an odd little town, but if you passing through the area, this is a great place to stay.

Thank Eric D
Response from KanaHotelGroup, Manager at Hampton Inn & Suites LaurelResponded 28 December 2017

Thank you for your good review of our hotel the Hampton Inn & Suites Laurel. We are glad you consider your stay with us an excellent one. We look forward to hosting you again the next time you come to our area.

Reviewed 2 weeks ago

The hotel was a clean comfortable place, The breakfast could have had a little more variety, like fruit, and some bacon or sausage. The maid service could have made bed right, (not just pulled up). I was a little surprised

Review collected in partnership with Hampton
Thank markbN654EE
Response from KanaHotelGroup, Manager at Hampton Inn & Suites LaurelResponded 2 weeks ago

Thank you for taking the time to provide feedback regarding your stay.I regret that the hotel did not meet your expectations. We are in the process of evaluating opportunities for improvement and appreciate your input!

Reviewed 2 January 2018

Can you think back when you stepped into a hotel and could see and smell the cleanliness.This hotel is just that. Hospitality and smiles made us decide upon next visit this hotel is our choice. Hands Up!More

Review collected in partnership with Hampton
Thank Vision18
Response from KanaHotelGroup, Manager at Hampton Inn & Suites LaurelResponded 3 January 2018

Our associates pride themselves on providing excellent guest service and will be pleased to hear they met all your expectations! Your review will certainly be shared with them. Thank you and we look forward to hosting you again here at the Hampton Inn & Suites...More

Reviewed 31 December 2017

Most of the staff were friendly and helpful except the day time manager Rhonda. She was quite rude. The night shift manager was quite friendly and helpful. The breakfast staff was quite friendly and helpful, too. The room was clean except the toilet seat was...More

Review collected in partnership with Hampton
Thank pichuh
Response from KanaHotelGroup, Manager at Hampton Inn & Suites LaurelResponded 2 January 2018

We are constantly monitoring the performance of our hotel. Thank you for taking the time to share your experience and for providing us with feedback about your recent stay. We hope you will be returning again on your next trip to our area.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Dry Cleaning
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$117 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$117 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (14)
Room & Suite (16)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
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Jane D
29 October 2014|
Answer
Response from Tmletts | Reviewed this property |
The pool at this location is indoors. It was under renovation when I last stayed there but should be in service by now. I cannot comment about the pool because it was not accessible during my stay. The signs said 2 weeks... More
0
Votes
Room Tips
"Good location just off of I-59."
Read review
"All of the rooms are great I think, we have never had a problem"
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"Go for the rooms that are higher level. i was close to the indoor pool and it got a little loud at times."
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"our room was quite soundproof so any room should be ok."
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