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Hampton Inn New Albany

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Hampton Inn New Albany
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368 Reviews from our TripAdvisor Community

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Showing 368: English reviews
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Cleveland
Reviewed 2 days ago NEW

The Manager and staff was very welcoming. This has become our home away from home. Great breakfast and the pool area was clean and fresh. Rooms were nice and cool. Beds were very comfortable and cozy.

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Helpful?
Thank Tamecia C
Romanda H, Manager at Hampton Inn New Albany, responded to this review

Thank you choosing to stay with us at Hampton Inn New Albany. We had just finished touching up the pool area. We are glad you were able to enjoy it. We are happy that you were comfortable with the cleanliness and the bed. If there is anything we can improve on, please let us know. We loved having you here.

sc
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

Rooms are clean, beds are comfortable, hearty breakfast and a staff that strives to please guests. Laundry machines are available if you swim and don't want to pack away wet swimwear. We always plan our travel to stop at this hotel. Feel safe and secure at this hotel.

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About Hotel's Favourite Review
Romanda H, General Manager at Hampton Inn New Albany, responded to this review

We thank you for choosing to stay with Hampton brand. We are glad you enjoyed our breakfast, and our clean, and comfortable beds. The laundry facility, and indoor pool are some of greatest features. New Albany is a safe town. We thank you for staying with us, and come back soon.

Bentonville, Arkansas
Reviewed 2 days ago NEW

So I have to start out by stating that room 318 has not been given the quote "TLC" that management promised it would give this room back in October of 2016! We got the room with the furniture written on all over it and the walls drawn on. This room needs attention!! That said, the hotel was simply average from...

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Thank USTrvlr12
Romanda H, Manager at Hampton Inn New Albany, responded to this review

We are sorry the room condition was not to Hampton brand standard. We appreciate you bringing this to our attention. If you could please contact the desk, so that we can update the profile with your room preferences. Our number is (662)534-7722.

Pflugerville, Texas, United States
Reviewed 1 week ago

This is our home away from home when we are in New Albany. We have stayed at this Hampton since it open years ago. The staff is excellent, the rooms are clean and smell fresh every stay. This Hampton gets two thumbs up.

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Thank Robert S
Romanda H, General Manager at Hampton Inn New Albany, responded to this review

We are glad you come to stay with us. That is the Hampton Standard to have clean rooms with fresh smell, along with a friendly staff. We loved having you here. If you have any suggestions on how we can improve, let us know.

Reviewed 2 weeks ago via mobile

We like to stay with Hampton Inn while traveling, and this particular property was pretty standard. Positives were super friendly staff, helpful and courteous. Room was clean, updated and fresh. Negatives were the mattress was quite uncomfortable for our tastes. The water pressure in the shower was meh, and the shower did not drain well, so by the end of...

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Helpful?
Thank Jmill0828
Romanda H, Manager at Hampton Inn New Albany, responded to this review

We thank you for being loyal to the Hilton brand. We are glad you had a clean room. We apologize for the mattress not being to your liking. Is there anything we can do to make it more comfortable? Can you e-mail me back at romanda.hampton@hilton.com more details so that we can correct this for any future stays. We hope...

Racine, Wisconsin
Reviewed 3 weeks ago

Hampton Inn gets my thumbs up ,I haven't been to one yet that wasn't of top quality, great breakfast which is totally awesome because its free and spacious accommodation in the lobby and breakfast area just like home

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Thank 884jeannetteb
Romanda H, General Manager at Hampton Inn New Albany, responded to this review

Thank you for being loyal to the Hilton brand. We are happy that you enjoyed the breakfast, and our spacious accommodations. Our hotel should be like your home away from home. Please let us know if you have any suggestions to improve the stay. We hope you come back, and visit in the future.

Hickory, Mississippi
Reviewed 4 weeks ago

This hotel is one that I stay in when I come this way on business the staff is always friendly and willing to help in anyway you couldn't ask for a better hotel to stay in if you come to New Albany beside to check the Hampton Hotel out you want be disappointed great atmosphere,great rooms,and friendly staff

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Thank V358PWjasonr
Romanda H, Manager at Hampton Inn New Albany, responded to this review

We thank you for choosing to stay in New Albany at the Hampton Inn. We appreciate the comments about the staff, and delighted that you enjoyed your time here with us. If there is anything we can do to improve, please let us know. We hope to see you again in the future.

Destin, Florida
Reviewed 17 February 2017

Great Place to stay - friendly and helpful staff -clean rooms! Breakfast was quite good with multiple options. The staff gave us suggestions about where we could find something other that fast food for dinner!

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Thank elizabethmX2878VU
Romanda H, General Manager at Hampton Inn New Albany, responded to this review

We thank you for choosing our Hampton Inn as your choice of travel. We are glad you enjoyed our breakfast, and that our rooms were cleaned to your liking. New Albany has some great restaurants ranging from Tallahatchie Gourmet, Taylor's, El Agave, Mi Pueblo, and McAlister's Deli. We hope you do come back, and visit us in the future. We...

Southaven, Mississippi
Reviewed 15 February 2017

Great place to stay staff is great and will be staying again when I am in the area again The staff is the best I have stayed with with Hampton Inn and all services of this hotel is great and is a good town to visit to

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Thank 728bradn
Romanda H, General Manager at Hampton Inn New Albany, responded to this review

We thank you for choosing to stay at the Hampton Inn. We apologize that you did not get the quality sleep. When you return, we can put in a request that you be on the non highway side, if that would work out better for you. You can call us directly in advance to get that arranged. If there is...

Jackson, Mississippi
Reviewed 24 January 2017

Great staff. Super helpful. We were traveling with a one year old and realized we had forgotten a few things. The staff really helped us getting plates and utensils for us to use with our child. I highly recommend this location.

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Thank Garland11
Romanda H, Manager at Hampton Inn New Albany, responded to this review

We thank you for choosing to stay in New Albany at the Hampton Inn. We are glad you liked the location, and that our staff was able to accommodate your needs. We hope you do come back, and visit in the future.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Hampton Inn New Albany

Address: 320 Coulter CV, Canton GA, New Albany, MS 38652-4011
Region: United States > Mississippi > New Albany
Price Range: RM410 - RM644 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn New Albany 2.5*
Number of rooms: 81
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn New Albany staff and other travellers.
1 question
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Questions? Get answers from Hampton Inn New Albany staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No special advice.”
 of 5 bubbles vevh444, 7 Jan 2017 | Read review
“Ask for one on the non-highway side”
 of 5 bubbles KansasAmy, 23 Sep 2016 | Read review
“I like the studio suites.”
 of 5 bubbles monty_parker, 10 Sep 2016 | Read review
“Ask for an even numbered room as the odd numbers face Interstate 22 and can be a bit noisy with the truck traffic. Not bad but noticeable”
 of 5 bubbles PerryK569, 26 Aug 2016 | Read review
“We always try and stay on the top floor and it was very quiet!”
 of 5 bubbles bills349, 26 Jul 2016 | Read review
5 of 5