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Hilton Garden Inn Jackson/Pearl

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Hilton Garden Inn Jackson\/Pearl
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320 Reviews from our TripAdvisor Community

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Showing 319: English reviews
Lafayette, Louisiana
Reviewed 4 days ago NEW

We visited to plan our wedding and ended up booking the Garden Inn as the venue for our wedding and reception. The staff was friendly and helpful in the process. Friends and family will be staying at the hotel as well based on our recommendation.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank H4886HZpatriciar
Waynesboro, Mississippi
HOTEL’S FAVOURITE REVIEW
Reviewed 2 January 2017

Great location for traveling from out of town. Clean and courteous staff. Food/beverage great. Family enjoyed the hotel with the amenities. Having a single pot coffee maker with microwave a plus. The internet was fast.

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Helpful?
Thank Michele H
About Hotel's Favourite Review
Colette T, General Manager at Hilton Garden Inn Jackson/Pearl, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

Bedford, Texas
Reviewed 4 days ago NEW

The Hilton Garden Inn, Pearl, MS, was excellent. The staff was very accommodating to the guest needs. The restaurant has an excellent breakfast buffet. An excellent place to stay. While the pool was not open, it appeared to be a very nice pool area and the fitness center was great.

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Helpful?
Thank sherryandgarryh
Ocean Springs, Mississippi
Reviewed 5 days ago NEW

Wish a Complimentary Breakfast would have been included with room prices. There was a breakfast restaurant you could purchase from in front lobby but I think it was a little pricey for families already staying.

Review collected in partnership with Hilton Garden Inn
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Thank pc4700
Columbus, Mississippi
Reviewed 1 week ago

Best Getaway in Jackson I've ever experienced. The hotel staff was awesome, and the accommodations were exceptional. If you're ever in Jackson and need a quality place to stay, your best option is right here.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank John S
Colette T, General Manager at Hilton Garden Inn Jackson/Pearl, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed

Southaven, Mississippi
Reviewed 1 week ago

Overall was good, could improve on cleanliness. Hotel located in a very nice area. Staff was helpful and explained details about the stay including breakfast. Hotel was pretty easy to find off the highway.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank dantoriab
Colette T, General Manager at Hilton Garden Inn Jackson/Pearl, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the overall service and staff to your liking. We are in the process of getting some upgrades done. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to...

Lufkin, Texas
Reviewed 2 weeks ago via mobile

This is a nice HGI but it could use some tender loving care. The location is excellent to restaurants and Bass Pro. I'll stay here again on another trip thru. The staff was also very good at this hotel.

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Helpful?
Thank Dwayne H
Colette T, General Manager at Hilton Garden Inn Jackson/Pearl, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the overall service and staff to your liking. We are in the process of getting some upgrades done. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to...

Jackson Mississippi
Reviewed 3 weeks ago

The interstate noise in the room as well as the air conditioner was way too loud for proper rest. They lasagna at lunch was a little too salty. Staff was friendly and nice and over all playing this was good

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank patriciaaH7058YI
Colette T, General Manager at Hilton Garden Inn Jackson/Pearl, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We know how important a good night’s sleep is and I sincerely apologize for the noise issue encountered during your stay. I will address your feedback with our team. If there is anything else I can do for you at this time, please...

Oxford, Mississippi
Reviewed 3 weeks ago

ok, I plan to stay at this hotel again on my next business trip there. The accomadations were good. The hotel is beginning to show signs of aging, especially in the room area and the bathroom. Service from all employees was execellent.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Raybc
Colette T, General Manager at Hilton Garden Inn Jackson/Pearl, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the overall service and staff to your liking. We are in the process of getting some upgrades done. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to...

Reviewed 4 weeks ago

Nice hotel, great service, lots of good things to do around the hotel (very close). Rooms are nice and clean. Perfect for traveling families or solo business. We had a double suite and it was nicely sized. Cant beat this place for the location, and price.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Phillip P
Colette T, General Manager at Hilton Garden Inn Jackson/Pearl, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the overall stay and cleanliness to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Jackson/Pearl

Address: 438 Riverwind Dr, Pearl, MS 39208-5900
Region: United States > Mississippi > Pearl
Price Range: RM437 - RM838 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Jackson/Pearl 3*
Number of rooms: 90
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Also Known As:
Hilton Garden Inn Jackson/Pearl Hotel Pearl
Hilton Garden Inn Pearl
Hilton Pearl
Pearl Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Jackson/Pearl staff and other travellers.
3 questions
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Paragould, United States
over a year ago
Paragould, United States
over a year ago
Kalamazoo
over a year ago

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Questions? Get answers from Hilton Garden Inn Jackson/Pearl staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Even number rooms are adjacent to I-20. Recommend off number rooms for less noise.”
 of 5 bubbles sherryandgarryh, 16 Feb 2017 | Read review
“Quite and nice restaurant on site. Courteous staff, including housekeeping.”
 of 5 bubbles 940micheleh, 2 Jan 2017 | Read review
“DON'T stay in a room near I-20”
 of 5 bubbles misteron2014, 3 Sep 2016 | Read review
“rooms are great. staff ok. manager very rude. please take pictures for yourself when you arrive or they will lie on you”
 of 5 bubbles 127marlisah, 2 Jun 2016 | Read review
“If you are forced to stay here, make sure to have room away from interstate.”
 of 5 bubbles Doug-n-Tricia, 21 May 2016 | Read review
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