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Staybridge Suites Jackson

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49 Reviews from our TripAdvisor Community

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Showing 49: English reviews
Reviewed 10 October 2015 via mobile

will not be staying here again walk in to check into room have to wait 5min before somewhere came to the desk once she got there her greeting was Yes ??? not a good warm welcome get in my room finally did my inspection and still had trash in my room . i goin somewhere else today

Thank Hardy H
Patrice H, Director of Sales at Staybridge Suites Jackson, responded to this review

We express our deepest and sincere apology for your check-in experience and the condition of your hotel room. No guest should ever be addressed as such and the rooms are to be thoroughly cleaned before any guests walks in. I will definitely present your feedback the to appropriate staff members to make sure this never happens. I hope you do...

Reviewed 26 September 2015

We arrived at 4pm. One hour after the check in time and our room was not ready. The service was not great, but when I got annoyed with the situation they offered us a drink. In 15 minutes our room was ready. The room was better than we expected. It had a living room and two bed rooms. One bedroom...

1Thank Fleuriger
Patrice H, Director of Sales at Staybridge Suites Jackson, responded to this review

Thank you for choosing to stay with us and taking the opportunity to review your stay. I'm very sorry to see that you did not have the experience that me or my staff was hoping that you would. I assure you that the experiences that you received is not in the norm as you can see from the many other...

Livingston, Alabama
Reviewed 16 July 2015

While in the area with my wife and daughter for a friend's wedding, we took the opportunity to see what all the area had to offer. We decided to give the Staybridge a shot since I am an IHG member what a great way to check out another of their hotel lines AND add a few points to my bank....

Thank Coach_Atkinson
Patrice H, Director of Sales at Staybridge Suites Jackson, responded to this review

It is so awesome to hear that you think we have a friendly staff and great service!!! We strive towards making sure all of our guests are always taken care of. Thank you so much for your feedback!! We look forward to seeing you again in the future!!

Montgomery, Alabama
Reviewed 1 July 2015 via mobile

This review has all staff members included but one has a wonderful understanding of service Alvin the front office manager thank you. Your service is an example of exceptional service and exceeds the expectation of just simple service.

Thank Curtis G
Patrice H, Director of Sales at Staybridge Suites Jackson, responded to this review

Thank you so much for you wonderful feedback. Alvin is definitely a great Front Office Manager and we truly appreciate you for taking the time to share your thoughts. I will definitely let Alvin and the rest of the team know how much you appreciated their superb customer service. We have a great team here at Staybridge and its guests...

Roxboro, North Carolina
Reviewed 1 July 2015

I travel every week and stay with IHG. I had a reservation at another location that wouldn't honor a Upgrade Request even with the Room being available. I called Alvin and he said "You are a Frequent Traveler & a Platinum Member who spends a lot of Money with us.....we will take care of you". Now that's the way you...

Thank Kirby49
Patrice H, Director of Sales at Staybridge Suites Jackson, responded to this review

We value all of our guests especially our loyal ones!!! On behalf of Alvin and the rest of the management team, we thank you for choosing us and for your feedback. It's nice to know that we will see you again in the future. Hurry home!!!

Columbus, Ohio
Reviewed 18 February 2015

We've stayed at this hotel several times before. This was a good stay; however, it was not as good as it has been in the past. The attention to detail that we have experienced and loved before was missing. We were greeted promptly at check-in and staff was friendly with a pleasant demeanor. We stayed in a 2 bedroom suite...

2Thank travelmommy5
IHGCare, Guest Relations Manager at Staybridge Suites Jackson, responded to this review

Dear travelmommy5, Thank you for writing a review about our property. We greatly appreciate your loyalty to our brand and Hotel. We are pleased to read that you have regarded our hotel location to be fantastic and staff friendy. However, we apologize for any inconvenience caused by the cleanliness, lack of some amenities in the room and breakfast which prevented...

Reviewed 6 January 2015 via mobile

My family and I loved the room, the decor is beautiful and the beds are soft and comfortable. I loved the breakfast and the also serve evening meals with wine or beer on certain days. It's all great and so appreciated. The staff is friendly and they go above and beyond the call of duty to insure a great stay....

1Thank sharrihearn
Patrice H, Director of Sales at Staybridge Suites Jackson, responded to this review

The Staybridge family would like to thank you for your feedback. We are very happy that you and your family enjoyed your stay with us. We try to make each of our guests feel like more than just guests at a hotel, but as if they are our family too. If travels should bring you this way again, make sure...

Gulfport, Mississippi
Reviewed 8 September 2014

Love this place. I've stayed here a couple of times on business as extended stay guest. It was great both times. The staff is super. They are so kind and attentive. The food was good also. Breakfast in the morning is complimentary plus there is a meal in the evenings three nights, which is good also.

Thank Mar063
Patrice801, Director of Sales at Staybridge Suites Jackson, responded to this review

To hear this wonderful feedback makes us proud as a team. We are happy that we could meet your needs while visiting with us. We hope that you will return very soon to us. Again, thanks for the feedback and we will see you soon!!

Reviewed 2 September 2014 via mobile

This is a very nice clean hotel with friendly staff. Close enough to shopping area but off the main road so the traffic is not loud.I would definitely stay here again on future trips. It has nice 2 bedroom suites with two queen beds in one room which is perfect because we usually have extra friends with my kids. The...

Thank Bridgetts7052
Patrice801, Director of Sales at Staybridge Suites Jackson, responded to this review

Thank you so much for your positive feedback. The two bedrooms are our favorite as well and we are glad that you enjoyed staying in one. We are glad to hear that you will return to us. Our number one goal is to always provide all of our guests with exceptional customer service and we are happy we met that...

Middle Tennessee
Reviewed 23 July 2014

We recently stayed at the Staybridge Suites to attend a conference nearby. They upgraded us to a 1 bedroom suite which we greatly appreciated. The hotel was clean and they served a nice hot breakfast. We also enjoyed the light meal that they served mid-week. I used the gym which was ok. They also had a self-service laundry, but I...

Thank TravelGrandma10
Patrice801, Director of Sales at Staybridge Suites Jackson, responded to this review

The Staybridge Suites' family greatly appreciates your positive feedback. We are glad that you enjoyed your stay with us and we hope that travels will bring you back to us soon!!

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The Staybridge Suites Hotel in Jackson-Ridgeland, MS is an upscale, extended stay hotel, offering three suite options for you to choose from for one night stays or more. Each spacious suite in this Jackson hotel includes free wireless high-speed Internet access, dedicated phone number for each suite, premium television package including HBO. Every suite in our Jackson, MS hotel features a kitchen with a stove top, full size refrigerator, microwave, dishwasher, and all cooking and eating utensils. All rates at our hotel Jackson, MS include a daily deluxe complimentary breakfast buffet, Sundowner reception Tue-Thurs, complimentary fitness center, guest laundry facilities and swimming pool. Events: June-Jubilee! Jam; July- Canton Hot air Balloon Race; August-Mississippi Wildlife Extravaganza; September- Viking Classic formerly Southern Farm Bureau Golf Classic; October- Canton Flea Market; Mississippi Sate Fair and Southern Cutting Futurity; November- Capital City Football Classic and Mistletoe Marketplace. The Staybridge Suites Hotel Jackson-Ridgeland is near Mississippi Coliseum Fairgrounds, North Park mall and lots of restaurants.Come and stay at our Jackson-Ridgeland, MS hotel! ... more   less 

Additional Information about Staybridge Suites Jackson

Address: 801 Ridgewood Road, Ridgeland, MS 39157
Region: United States > Mississippi > Ridgeland
Price Range: RM425 - RM536 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Jackson 3*
Number of rooms: 92
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Also Known As:
Staybridge Suites Jackson Hotel Ridgeland
Staybridge Suites Ridgeland
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites Jackson staff and other travellers.
1 question
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Ridgeland, Mississippi
6 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 2 bedroom suite also has a couch bed.”
 of 5 bubbles HoxInSox, 15 Jan 2017 | Read review
“As always, first floor rooms are the bomb . . . or whatever the current millennial saying is.”
 of 5 bubbles TedinTakpk, 11 Nov 2016 | Read review
“It seems to me that all the rooms are good!”
 of 5 bubbles Jaimiqo, 12 Sep 2016 | Read review
“Outside rooms might be quieter if swimmers are present as it's a pretty quite neighborhood. I was across from the elevator no noise”
 of 5 bubbles 292tims, 30 Jun 2016 | Read review
“Only one small elevator for a fairly large hotel. Consider a first floor room.”
 of 5 bubbles JosephN503, 21 Jun 2016 | Read review
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