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Hampton Inn Memphis Southaven

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Hampton Inn Memphis Southaven
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302 Reviews from our TripAdvisor Community

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Showing 301: English reviews
Nashville, United States
Reviewed 24 October 2016

The hotel has hampton by Hilton name on it and that's it. Its a glorified motel 6. The freeway noise is everywhere in the hotel. Most hotels by airport you don't here the planes but hear you do. The hotel is just old or maintenance is lacking. Our sink had a crack in it and shower was moldy and rusty....

Review collected in partnership with Hampton
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Helpful?
Thank William T
Teresa S, Sales Administrator at Hampton Inn Memphis Southaven, responded to this review

On behalf of everyone here at Hampton by Hilton, I would like to personally thank you for choosing our hotel during your stay here in Southaven. We all know that in this day and age, you have many choices for lodging, and we appreciate our hotel being yours. I would like to extend to you my sincere apology that we...

Reviewed 20 October 2016 via mobile

This hotel was ok. The rooms were decent and close restaurants and stores. We were there for a convention and it was pretty close to the Landers Center. I would stay there again. I liked that they had breakfast every morning. This came in handy, since we had to leave the hotel pretty early every morning.

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Thank Rena S
Benton, United States
Reviewed 18 October 2016

I recently stayed at the Hampton Inn for a girls weekend for a conference we were attending. The staff was great, the rooms were great. Breakfast was very good. The bed was very comfortable. Overall I was very pleased. I travel for work periodically and for travel and I stay at Hampton Inn whenever possible because they always deliver a...

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Thank Heather M
Lubbock, Texas
Reviewed 13 October 2016

Don't stay at this hotel - This hotel is very poorly maintained, front desk clerks are not friendly and sleep on work hours, the rooms are not cleaned well, the breakfast cereal is always half empty, to-go-bags are not ready and the General Manager talks but does not take action. I can't get the General Manager to acknowledge my emails...

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Thank cjritchie1
Teresa S, Sales Administrator at Hampton Inn Memphis Southaven, responded to this review

I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back and experience an...

Reviewed 29 September 2016 via mobile

I was having a bad day when I got to our room, the housekeeper helped lift my spirit. She was really nice, sweet and genuine. She even got much husband a bottle opener (for his beer) she gave us extra towels and shampoo for my hair. Shannon Clark. Went above and beyond for my husband and i. The room was...

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Helpful?
Thank Tiffany H
Teresa S, Sales Administrator at Hampton Inn Memphis Southaven, responded to this review

Tiffany, I am happy to hear you found our staff to be very polite and friendly and that you consider our hotel to be an extremely clean. It is always good to know our guests are happy with accommodations and service we provide. It is always a pleasure to have you here staying with us at Hampton Inn Southaven!

Reviewed 27 September 2016

We stayed there because it was close to Elvis Graceland and we have stayed at many Hampton inns. The staff was very friendly. Would stay again if we were in the area. The breakfast was great and the area was nice. There was a nice stake house real close that has great food. Overall great experience

Review collected in partnership with Hampton
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Thank Dan S
Teresa S, Sales Administrator at Hampton Inn Memphis Southaven, responded to this review

Hi Dan, On behalf of everyone here at Hampton by Hilton, I would like to personally thank you for choosing our hotel during your stay here in Southaven. We all know that in this day and age, you have many choices for lodging, and we appreciate our hotel being yours. I would like to thank you for taking time out...

Reviewed 22 September 2016 via mobile

Hampton Inn is always good so the room and service was up to expectation. The location is not that close to the main action in Memphis city so you would need a car (about 15 mins drive - but this was much cheaper than the Hampton Inn in the city. Good selection for complimentary breakfast.

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Thank Celia C
Kansas City, Missouri
Reviewed 17 September 2016

Great place to stay. Great decor in hotel and rooms. Nice workout area. We really enjoyed the breakfast. Staff was more than great. The room was a little more than we expected as far as comfort. It was just about iike being at home.

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Thank billg532
Jackson, Mississippi
Reviewed 13 September 2016

After reserving 3 rooms in March 2016, and telling clerk during my check in that my third party would be checking in late and adding there name to check in list, not to mention they also called about 11pm and the clerk on duty told them they still had room and it wouldn't be in problem. When they arrived at...

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Thank 129gabriellab
Ken P, Director of Sales at Hampton Inn Memphis Southaven, responded to this review

I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our front desk staff. The next time you are in the area we would love to have you stay with us and experience an improved level of customer service. Thank you once...

Prairie village Kansas, United States
Reviewed 13 September 2016

Hotel is close to everything-shopping, restaurants. It is located in a busy part of town but the property is shady and quiet. The staff was very friendly and they all seemed like they enjoyed working there. Graceland is just about 6 miles away and easy to get to since the hotel is near I-55. Value is OK. Seems like you...

Review collected in partnership with Hampton
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Thank David M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hampton Inn Memphis/Southaven is located in Mississippi, just South of Memphis, Tennessee. The immediate locale boasts The Southaven Towne Center Shopping Mall right across the street, several restaurants, the Landers Center for concerts, and the Snowden Grove Park for ball games. Tanger Outlet mall is within 3 miles. Discover all the famous musical attractions of Memphis just a short drive away - be sure to visit Graceland, the home of Elvis Presley, only five miles from the hotel. Memphis International Airport is located just seven miles from the hotel. Offering convenience and comfort at great value, the Hampton Inn Memphis/Southaven hotel provides everything you expect and those little extras you might not. Start your day right with Hampton's free hot breakfast each morning or on busy days grab one of our free Hampton On the Run(R) Breakfast Bags, available Monday through Friday. Take advantage of the great amenities for work including a business center, free printing, and a 468 sq. ft. meeting room. Maintain your exercise regimen on the road at the free fitness center and take a dip in the outdoor pool complete with sun-loungers. Our promise to you is a clean and comfortable guest room with free high-speed internet access, a work desk, and of course our most comfortable amenity yet - the clean and fresh Hampton bed(R). ... more   less 

Additional Information about Hampton Inn Memphis Southaven

Address: 390 Goodman Road West, Southaven, MS 38671
Region: United States > Mississippi > Southaven
Price Range: RM486 - RM768 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Memphis Southaven 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Hampton Inn Memphis Southaven Hotel Southaven
Hampton Inn Southaven
Southaven Hampton Inn
Hotel Style:
#3 Romantic Hotel in Southaven
#4 Family Hotel in Southaven
#4 Business Hotel in Southaven
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Memphis Southaven staff and other travellers.
2 questions
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Bromsgrove, United Kingdom

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Questions? Get answers from Hampton Inn Memphis Southaven staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we were located o the 3rd. floor around corner from elevator, room was very quiet!”
 of 5 bubbles sharonb787, 26 Nov 2016 | Read review
“Ask for a backside room away from the Interstate”
 of 5 bubbles sundancem2015, 30 Oct 2016 | Read review
“All are basically same”
 of 5 bubbles Merritte1, 4 Aug 2016 | Read review
“Odd number rooms on the first floor will be outside of the pool area which can be loud at times.”
 of 5 bubbles craigster57, 16 Jul 2016 | Read review
“If you choose this hotel, ask for a room opposite the pool and traffic side.”
 of 5 bubbles ccullin22, 31 May 2016 | Read review
5 of 5