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This hotel would be perfectly adequate if it didn't stink. And I mean that literally. Contrary to many of the reviewers- I think the breakfast is perfectly fine for a complimentary option and the breakfast personnel are kind and efficient. The entire hotel staff is...More
Response from MichelleMemsh, General Manager at Fairfield Inn & Suites Memphis SouthavenResponded 4 days ago
Thank you for taking the time to fill out this survey. I will definitely look into this immediately. If you would like to discuss this with me further, please feel free to call the hotel.
Location is good. The second I walked in I noticed a smell and it stayed with me the entire stay. Overall the room was clean with new carpet and fresh paint. However, the air conditioner was loud and had rust and well worn out. The...More
Response from MichelleMemsh, General Manager at Fairfield Inn & Suites Memphis SouthavenResponded 2 weeks ago
I do appreciate your thoughts on our property. I'm so sorry you didn't enjoy your stay. I'd really like to talk to you about it. If you would, please give me a call. My name is Michelle and I'm the General Manager. Thank you.
The check in was smooth and that was a plus. Their was three in my family and I had requested the room with the 1/2 divided wall. So I got what I requested but after getting in the room and settled I realized it was...More
Thank Teresa G
Response from MichelleMemsh, General Manager at Fairfield Inn & Suites Memphis SouthavenResponded 3 weeks ago
Thank you for taking the time to fill out a Trip Advisor survey for our property. I'd really like to talk to you about your experience here. If you would, please give me a call. I look forward to talking to you.
We have stayed here many times over the past 8 years. It is convenient to restaurants, easy in and out. Rooms are clean, beds comfortable. Only problem I have is the breakfast food. It hasn't changed in 8 years. The sausage is steamed and the...More
Thank Jerry F
Management response:Responded 9 June 2017
I'm sorry that you don't enjoy our breakfast. We have just recently changed our breakfast offerings back in December. We've added some new items, and removed some of the older offerings. I'm truly sorry that our offerings weren't to your liking. I'm glad to know...More
On arrival it met standard expectations, our room had a slight mildew smell but we decided it was ok. Breakfast was excellent! Room proved not to be, toilet clogged, sink drained slowly, fan very loud, workout room so-so.More
Management response:Responded 28 May 2017
Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites Memphis Southaven.
As a Marriott Rewards MEMBER, we see that there is room for improvement based on your feedback. We saw...More
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
US$113 - US$189 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#2 Family Hotel in Southaven
#5 Business Hotel in Southaven
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Fairfield Inn & Suites Memphis Southaven Hotel Southaven ,