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Sam's Town Hotel & Gambling Hall

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Traveller (95)
Room & Suite (27)
Dining (3)
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Overview
  • Excellent24%
  • Very good31%
  • Average21%
  • Poor14%
  • Terrible10%
Travellers talk about
“video poker”(10 reviews)
“mid week”(7 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
2 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (525)
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Traveller rating
129
146
115
77
56
Traveller type
Time of year
LanguageEnglish
129
146
115
77
56
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1 - 5 of 523 reviews
Reviewed 2 weeks ago via mobile

My dad and I visited Sams Town Tunica last night. We had dinner at Twains Steakhouse which is usually pretty good. However this time the service was slow and the waitress was not very personable. The casino needs some serious rethinking. It is very small...More

1  Thank Matthew H
Response from Sarah S, Guest Relations Manager at Sam's Town Hotel & Gambling HallResponded 2 weeks ago

Our goal is to provide you with excellent guest experiences; it appears that we fell short of our goal in serving you. Please accept our apology for any inconvenience. Your comments have been forwarded to the respective manager for review so that corrections can be...More

Reviewed 3 weeks ago

The staff was not professional. It appeared they had no training in being friendly and welcoming to guests. They just seemed unconcerned about their duties. There was no bell hop on duty at 5:00pm. The front desk clerk came out to my car loaded my...More

1  Thank edfanshad
Response from Sarah S, Manager at Sam's Town Hotel & Gambling HallResponded 2 weeks ago

We sincerely apologize that your experience was not satisfactory. Your comments have been forward to the respective manager for review and correction. Guest input is very important to us because it helps us improve our operations. Thank you for taking the time to provide a...More

Reviewed 4 weeks ago

We booked here for one night on our way north. It was a Friday night and the room was expensive for the condition of the hotel. The room was dark and we could hear people coughing in the room next door. Lots of doors slamming...More

1  Thank Ktgirl
Response from Sarah S, Manager at Sam's Town Hotel & Gambling HallResponded 2 weeks ago

It seems that your experience was not up to our high standards, and I sincerely apologize for that. We strive for five-star experiences with every guest every time. Your comments have been forward to the respective manager to review and make immediate improvement. We appreciate...More

Reviewed 12 March 2018

Big and clean room. Bed was comfortable, wouldn't mind a heavier blanket though. Free and fast Wi-Fi. Casino is nice, good selection of machines. Breakfast buffet is extremely poor and overpriced. Will stay here again but will be eating somewhere else.More

1  Thank Natalia C
Response from Sarah S, Manager at Sam's Town Hotel & Gambling HallResponded 4 weeks ago

I sincerely apologize that part of your experience was not up to our high standards. We strive for five-star experiences with every guest every time. I will share your comments about the buffet with our executive chef so he can make improvements. Thank you for...More

Reviewed 10 March 2018 via mobile

We stopped here to check out the local casinos, on our way to Florida. Check in was short and sweet. We were given a room on the second floor. The room was a king non smoking. The room was clean but a little on the...More

Thank johnsdi
Response from Sarah S, Manager at Sam's Town Hotel & Gambling HallResponded 13 March 2018

Wonderful! We're so glad that you had a good experience. Hopefully your next visit will be a five-star experience.

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Banquet Room
Conference Facilities
Dry Cleaning
Laundry Service
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Casino and Gambling
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$44 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Casino Hotel in Tunica
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$44 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Casino Hotel in Tunica
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (95)
Room & Suite (27)
Dining (3)
Pool & Beach (3)
Questions & Answers
Ask a question
Mike O
12 August 2017|
AnswerShow all 2 answers
Response from L K | Reviewed this property |
I am not 100% sure, but as the previous answer stated...there is a ton of parking there. It shouldn't be a problem.
0
Votes
Linda C
16 May 2017|
Answer
Response from marymark059 | Reviewed this property |
i do not stay there i stay at the hollywood which has an indoor pool and hot tub, i would think the pool would open memorial day weekend, i would call as far as refrigerator goes hollywood all of the rooms sams?
1
Vote
kim1995_2
29 April 2017|
Answer
Response from marymark059 | Reviewed this property |
june maybe it is an outside pool that is the reason i stay at the hollywood, inside pool, inside hot tub!
1
Vote
Room Tips
"4th floor or above"
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"1151 was a perfect location"
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"Don't get room 417."
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"go elsewhere"
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