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Super 8 St. Louis Airport

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1 room 2 adults 0 children
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Super 8 St. Louis Airport
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234 Reviews from our TripAdvisor Community

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Showing 230: English reviews
Sahuarita
Reviewed 15 October 2016

We walk in & the whole hotel smells like an ash tray, hallway carpets were so dirty & so was room!

Review collected in partnership with Super 8
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Helpful?
Thank heatherj799
Super8StlAirport, Manager at Super 8 St. Louis Airport, responded to this review

Dear guest, We are very sorry to hear about your experience staying at our hotel. We always aim to provide best experience to our guests. We will hold staff meeting and take necessary action so that future guest don't face same inconveniences. We hope you give us another chance in future. Thanks, Chintan

Overland Park, Kansas
Reviewed 19 September 2016

Review collected in partnership with Super 8
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Helpful?
Thank WAYNE S
Super8StlAirport, Manager at Super 8 St. Louis Airport, responded to this review

St.louis, missouri
Reviewed 12 September 2016

I only stayed a few hours, but it was a great experience. I work the early morning shift, so will probably do a full nights stay in the future.

Review collected in partnership with Super 8
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Helpful?
Thank N6591ZHrobinr
Super8StlAirport, Manager at Super 8 St. Louis Airport, responded to this review

Dear guest Thank you for leaving us a review, we are so glad you enjoyed your stay at our hotel. We aim to provide great service to all our guests. We do hope you stay here in future so that we can serve you even better. Thanks, Chintan.

Saint Louis, Missouri
Reviewed 4 September 2016

the tub was dirty. The staff was and is always friendly. The location is great. This Hotel is our home away from home.

Review collected in partnership with Super 8
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Helpful?
Thank alnkit564
Super8StlAirport, Manager at Super 8 St. Louis Airport, responded to this review

Dear Allan and Lakita Thank you for leaving us a review and we are glad you guys enjoy staying at our hotel. We will raise the cleaning issue with our housekeepers immediately so that you will continue to enjoy our service in future. Thank you, Chintan.

Reviewed 29 August 2016

The General Manager is greedy. No respect to senior. The staff and management is horrible. They are here to make money not to satisfy guest. The General Manager Needs to go to corporate and learn how to respect Guest and the meaning of Guest with Hotel Laws not to get over charged as the listed price online

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Helpful?
Thank Deloris T
Super8StlAirport, Front Office Manager at Super 8 St. Louis Airport, responded to this review

Dear Guest Thank you for leaving us a feedback, we are very sorry to hear about your experience staying at our hotel. We are very sorry that you faced this much inconveniences with your stay.We will hold a meeting with our staff and raise this issues immedietely. We always look to improve and provide best experience for our guests. Thank...

Waynesville, Missouri
Reviewed 21 August 2016

The entire hotel smelled like cigarette smoke and weird food. We asked for a non smoking room but the room still smelled heavily of smoke and the walls were so thin we could hear everything the the next room was doing. Not fun. Definitely not planning on going back to this place.

Review collected in partnership with Super 8
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1Thank andreaoS9009AC
Super8StlAirport, Manager at Super 8 St. Louis Airport, responded to this review

Dear guest Thank you for your feedback, we are very sorry to hear about your experience staying at our hotel. We aim to provide best service and experience to our guests. We will surely take care of the issues you described immedietly. We hope we can regain your trust in future. Thanks Chintan

Detroit, Michigan
Reviewed 13 August 2016

Review collected in partnership with Super 8
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1Thank Q4658ZCjohns
Super8StlAirport, Manager at Super 8 St. Louis Airport, responded to this review

Branson, Missouri
Reviewed 10 August 2016

Worst hotel ever, dirty, trashy, worry about your belongings.... I checked in then check out and demanded my money back, they refused. It was dirty, I asked for my partner to receive a key when he arrived, they said no. The reason given is because they have had problems with robberies at gun point..Really?! Not the place to stay.. Said...

Review collected in partnership with Super 8
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Helpful?
Thank TinaMiller
Super8StlAirport, Manager at Super 8 St. Louis Airport, responded to this review

Dear Guest Thank you for your feedback, we are sorry about your experience staying at our hotel. I will hold meeting with my staff and investigate about this incident. We apologize for your experience. Thanks Chintan.

Columbia, Missouri
Reviewed 8 August 2016

I reserved a non-smoking room for my family four adults . But it was terribly dirty and foul smelling. I paid $127 per night which is not cheap either. I could not sleep at all. I do not recommend this place for anyone.

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Helpful?
Thank suvasb
Super8StlAirport, Manager at Super 8 St. Louis Airport, responded to this review

Dear Guest Thank you for your feedback, we are terribly frustrated and sincerely apologize for your experience staying at our hotel. We aim to provide best experience to our guests here. We will use your feedback in our meetings and improve so that future guest does not face the same experience. We hope you give us another chance in future....

Greendale, Wisconsin
Reviewed 31 July 2016

The young m as let clerk was very concerned for our comfort. These people will bend over backwards for you

Review collected in partnership with Super 8
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Helpful?
Thank LeRoy R
Super8StlAirport, Manager at Super 8 St. Louis Airport, responded to this review

Dear Guest Thank you for your comment, we are very glad to see your comments. We are happy that you found our staff helpful. We always aim to provide best experience to our guests. We hope to see you next time when you come to St. Louis. Thanks Chintan.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Free Parking
About the property
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Free Parking

Additional Information about Super 8 St. Louis Airport

Address: 9798 Saint Charles Rock Rd., Berkeley, Saint Louis, MO 63114
Region: United States > Missouri > Saint Louis > Berkeley
Price Range: RM232 - RM325 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 St. Louis Airport 2*
Number of rooms: 40
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Also Known As:
Super 8 St Louis Airport Hotel Berkeley
Saint Louis Super 8
Saint Louis Super Eight
Super 8 Saint Louis
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Questions & Answers

Here's what travellers have asked, with answers from Super 8 St. Louis Airport staff and other travellers.
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Steeleville, Illinois
12 days ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose NO room.”
 of 5 bubbles Zakan_11, 22 Jun 2016 | Read review
“Rooms at the back of the building are quieter, as they do not face the main road.”
 of 5 bubbles sbrooks1623, 30 Oct 2014 | Read review
“Good bang for your buck!”
 of 5 bubbles 430lynnettez, 28 Oct 2014 | Read review
“Do not stay in this motel if you don't have to.”
 of 5 bubbles jelenajak, 16 Aug 2013 | Read review
“Keep looking. Stay some place else. Or otherwise, have low standards and expect poor service with an attitude.”
 of 5 bubbles 98suzanneb, 10 Apr 2013 | Read review
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