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Hilton St. Louis Airport

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Hilton St. Louis Airport
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1,266 Reviews from our TripAdvisor Community

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Showing 1,248: English reviews
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Smithton
Reviewed today NEWvia mobile

Lots going on at this hotel by the airport every weekend but I had a back to back weekend stay and the staff was very responsive and polite at all times. I had a room change and they followed through with the request.

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Helpful?
Thank Byron H
STL, MO
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

Walking into the hotel, I was actually surprised at how well-appointed it was for an airport hotel. (Just me, maybe?) The front desk service was great and the room was a nice, standard hotel room. I chose the Hilton because it had the best rates for the park/sleep/fly...I left my car on their lot while I was on my trip....

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Helpful?
Thank chel-belle
About Hotel's Favourite Review
Management response:

Dear Chel-belle, Thanks again for staying with us and for taking the time to provide feedback on Tripadvisor. I'm so pleased to see that you enjoyed your stay with us, and I appreciated all of the warm comments. The team will be extremely happy to know that their hard work and dedication was noticed and appreciated. We look forward to...

Murphysboro
Reviewed today NEW

Love the sleep, park, and fly!! I feel safe leaving my vehicle in the gated lot while I am out of town. It is nice having a comfortable clean place to rest prior to an early morning flight. The shuttle service makes it even more appealing.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank christinacL4385VL
Houston Tx
Reviewed yesterday NEW

Great checkin, internet was fast. The bar was great, I could barely eat my order of wings because they were HUGE. Cooked perfectly, and not too many, just HUGE. Not a complaint, a compliment. When I got back from my trip, the shuttle drove up before I could even look up the number

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank DPLew
Washington, Missouri
Reviewed yesterday NEWvia mobile

Great night's stay. Rooms are nicely appointed and very comfortable. Friendly staff and gof service. Although one of the restaurants was closed during my stay the staff was proactive in accommodating the inconvenience with vouchers at check in. This kind of service is why I choose Hilton.

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Helpful?
Thank lisaleighcarver
Toronto, Canada
Reviewed 5 days ago NEWvia mobile

Due to the worst hotel in the Marriott family (St Louis Airport Renaissance ) I walked out of the property and phoned the Hilton across the street. Told them my story and they sent their shuttle to pick me up. Although nearly full night (as opposed to the renaissance nearly empty, wonder why) they found me a nice room, comp'd...

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Helpful?
Thank John F
dwightluna, General Manager at Hilton St. Louis Airport, responded to this review

Dear John, I'm very sorry to see that there were issues with your stay at the Renaissance, but it sounds like my team was able to turn things around for you. I do have an exceptional team that truly understands what hospitality looks and feels like, and I thoroughly enjoy getting to read and share all of the compliments that...

Tampa, United States
Reviewed 1 week ago

This Hilton property is older but the staf and quality of service makes up for the age of the property. The front desk staff is all smiles and treats Hilton Honors guests like VIP. The rooms are clean and roomy. The quality of the food was great. The bartender Sean was also spot on. All in all the value is...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Shawn S
dwightluna, General Manager at Hilton St. Louis Airport, responded to this review

Thanks again for stay with us Shawn, and for taking the time to provide feedback on your experience. I'm pleased that you enjoyed your stay, and greatly appreciate that used Shawn's name as well. It's always fun to be able to share reviews with the team when their name is mentioned in a positive way. We look forward to your...

Missouri
Reviewed 1 week ago via mobile

I called on Thursday to request my room for Saturday. Justin told me he would write himself a note and personally take care of checking me in on Friday. When I arrived in sat at 12 pm I was not given the room I requested but the front desk was helpful. Huge disappointment !

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Helpful?
Thank 2014ksmith
Management response:

Ms. Smith, as stated in my email to you I apologize for the confusion caused by upgrading you from a single queen room to a King room due to your Diamond Status. I will be following up with the team to try to ensure only guests who would appreciate an upgraded are upgraded based on the notes on each guests...

Melbourne, Florida
Reviewed 1 week ago

Greta loony and dining room but the rooms need to be refurbished. Charging guest parking to stay at your hotel is not good. The disability rooms are old and tired. Great food offering the bar/lounges was very nice. Need to add microwaves and refrigerators to the guest rooms.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 560kennethp
Management response:

Dear Kenneth Person: Thank you for your recent visit and feedback about your stay at the Hilton St. Louis Airport. After reviewing your survey clearly we fell short of providing you with the quality and service you have come to expect and deserve from the Hilton Brand. The team and I want to apologize for your experience. Since we are...

Louisville, Kentucky
Reviewed 1 week ago

We parked at "The Parking Spot" nearby and flew from STL, staying one night at the hotel on our return. Our stay was on a Saturday night. Hotel was clean, staff was very friendly, both at front desk and in the restaurant where we had a late dinner and breakfast the next day before checkout. Lots of kids staying at...

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Helpful?
Thank kentuckyfamily2016
Management response:

Dear Kentucky Family, Thanks again for staying with us and for taking the time to provide your valuable feedback on Trip Advisor. We appreciate your kind words and intention to stay with us again in the future. I am very proud of the team that we have because they truly get what it means to provide great hospitality. I do...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton St. Louis Airport hotel is located next to Lambert International Airport and popular area corporations. The hotel provides a 24-hour shuttle service to the airport and local businesses at no charge. Plan your next event or meeting and utilize the expansive and versatile meeting space. World's Away restaurant offers casual American fare, and Constellations Bar is a great place to grab a drink after a long day of travel or work. ... more   less 

Additional Information about Hilton St. Louis Airport

Address: 10330 Natural Bridge Rd, Berkeley, Saint Louis, MO 63134-3303
Region: United States > Missouri > Saint Louis > Berkeley
Price Range: RM401 - RM1,013 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton St. Louis Airport 3.5*
Number of rooms: 397
Reservation Options:
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Also Known As:
Hilton St. Louis Airport Hotel Berkeley
Hilton Hotel Saint Louis
Saint Louis Hilton
Hilton Saint Louis
Hotel Style:
#1 Green Hotel in Berkeley
#3 Romantic Hotel in Berkeley
#3 Business Hotel in Berkeley
#4 Family Hotel in Berkeley
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Questions & Answers

Here's what travellers have asked, with answers from Hilton St. Louis Airport staff and other travellers.
8 questions
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Questions? Get answers from Hilton St. Louis Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Did not stay overnight in a room”
335vikkif, 10 Apr 2017 | Read review
“The upper floors were very quiet.”
BossRJMN, 31 Mar 2017 | Read review
“front tower is better than back”
522joen, 25 Mar 2017 | Read review
“Large selection of rooms. Mine had a king bed and sofa, plus nice bathroom.”
merrickwells2, 6 Jan 2017 | Read review
“Just let the staff know what you need and they will do their best to accommodate you.”
kisac, 4 Jan 2017 | Read review
5 of 5