We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
We stayed in the tower rooms. kids loves the bunk area. Staff was knowledgeable and friendly. The kids loved the water park area! we have kids ranging from 15 to 4 their was something for each age group. we will be back.More
1 Thank momof5kiddos2017
Response from CastleRockManagement, Front Office Manager at Castle Rock Resort & WaterparkResponded 5 November 2017
Thank you for taking the time to review our property. We are happy to hear that you enjoyed your stay with us and that our staff was very accommodating. Your compliments are highly appreciated and we will use this feedback to ensure that we...More
We stayed at this place for one night. We usually choose Grand Country but they were fully booked. We had our three younger grandchildren with us so we liked the idea of the indoor water park and alcove with bunk beds. The pool area was...More
There are some good points to this property, such as, the waterpark is inside and the kids don't have to go outside after getting wet (as long as you're staying in the rooms in the Tower building). It's nice to have a sundries shop in...More
Response from CastleRockManagement, Guest Relations Manager at Castle Rock Resort & WaterparkResponded 23 October 2017
Thank you for taking the time to review our property. I would like to apologize on the behalf of our entire hotel with your dissatisfaction on your recent stay. Your feedback is very important and I have let housekeeping, maintenance and management know of...More
I took my daughter, my nieces and nephews to the waterpark and we were highly disappointed. The outdoor pools were closed so there weren't that many options for us. The lazy river was dirty, old and rundown. Paint was chipping off the sides of the...More
When reserving your room make sure you know where you are going to be located at. We stayed in the Atrium Inn the room had odor, carpet was filthy, beds dirty and uncomfortable, ice machine located only on the first floor. No shampoo in the...More
Response from Nikki6or3 | Reviewed this property |
Please don't waste your money. you will be disappointed and your poor grandkids will too! Grand Country Hotel has a water park that is much better. The hotel isn't that great but the water park is definitely better than... More
Please don't waste your money. you will be disappointed and your poor grandkids will too! Grand Country Hotel has a water park that is much better. The hotel isn't that great but the water park is definitely better than Castle Rock.