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Embassy Suites by Hilton St. Louis Airport

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Embassy Suites by Hilton St. Louis Airport
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827 Reviews from our TripAdvisor Community

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Showing 821: English reviews
Hudson, North Carolina
Reviewed 3 days ago NEW

Hotel was under construction and wasnt told this until after your reservation is made. Pool was closed and also stood at airport for almost a hr before I was picked up. Had to call for pick up and only has 1 shuttle. Other hotels had 2 or 3.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank chadbQ1675RH
St. Johns, Florida
Reviewed 4 days ago NEW

Great location and beautiful, modern property. Rooms are spacious, cozy, well decorated and just about like home! Breakfast and Manager's reception are most excellent. The breakfast buffet and made-to-order omelets are the great way to start the day! Great service, value and setting. Location to STL with complimentary transportation is very convenient.

Review collected in partnership with Embassy Suites Hotels
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Thank SpectreAC130
Lake Saint Louis, Missouri
Reviewed 1 week ago

Staffing was extremely professional and friendly. Rooms were very clean and comfortable. Shuttle service to and from the airport was easy and fast. The night reception was a great time and the staff was very helpful.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank michaelmV6485XJ
Ryan J, General Manager at Embassy Suites by Hilton St. Louis Airport, responded to this review

Thank you for the nice comments about the staff and hotel. We take a lot of pride in our service. We hope to see you again soon. Ryan Johnson General Manager

United States
Reviewed 1 week ago

Great location and service. I love Embassy Suites for their value - breakfast, manager's reception, shuttle to the airport - all are exemplary! Will stay here EVERY time I'm in the St. Louis area and I always look for an Embassy in every town that I am traveling to.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank raymonda603
Ryan J, General Manager at Embassy Suites by Hilton St. Louis Airport, responded to this review

raymonda603... We appreciate you taking the time to tell us about your recent stay with us. We look forward to seeing you again the next time you are in the St Louis area. Thank you Ryan Johnson General Manager

Reviewed 1 week ago via mobile

We arrived late and the front desk was very accommodating. Room was spacious and clean. The hotel was under construction, but did not effect our stay. The room did show some wear including a few patches on the walls. Bed was very comfortable, that's what's most important to me!!

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Helpful?
Thank cruane57
Ryan J, General Manager at Embassy Suites by Hilton St. Louis Airport, responded to this review

cruane57... Thank you for the nice review of our hotel. We will be completing our renovation here shortly and hope you will come back to see the finished product. Thank you again. Ryan Johnson General Manager

St. Louis, United States
Reviewed 1 week ago

Check in was easy, room was nice suite and updated, but there was a smell in the room like Gold Magic shave powder. This is the only place I smelled it. Hotel very convenient to airport, but also near a large dump which sometimes can been smelled from a distance. Staff nice and helpful. Breakfast included and is good. I...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank kennethlD8560IX
Ryan J, General Manager at Embassy Suites by Hilton St. Louis Airport, responded to this review

Thank you for the nice comments about our hotel. I apologize there was an order in your rooms. I will be following up with our housekeeping staff regarding this. Thank you Ryan Johnson General Manager

Deerfield, New Hampshire
Reviewed 2 weeks ago

Rooms were the greatest. Big stains on the bed skirts (yuck), stains on walls and lampshades. Hotel was extremely loud until late at night. Kids running around unsupervised in the pool and weight room. Just not a good experience for what the cost is.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank PlottN03037
Ryan J, General Manager at Embassy Suites by Hilton St. Louis Airport, responded to this review

PlottN03037... I apologize your recent stay with us was not up to your or our standards. I can assure you this is not typical of our hotel. I have already addressed the issues with our front desk and housekeeping staff to ensure these were isolated incidents. We hope you will give our hotel another chance. Thank you Ryan Johnson General...

Chicago, United States
Reviewed 2 weeks ago

We like Embassy Suites. But this particular hotel was quite run down, one of the worst Embassy Suites I have stayed in. While the outside of the hotel had construction, my comments about the rooms has nothing to do with the construction as I did not ind the construction. The rooms were really run down.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank sandeepd202
Ryan J, General Manager at Embassy Suites by Hilton St. Louis Airport, responded to this review

sandeepd202.... Thank you for taking the time to review our hotel. I am happy to let you know we are currently going through a renovation which includes updates to our guest rooms. This is scheduled to be completed at the end of January. We hope you will come back and see us once that has been completed. Thank you Ryan...

Estes Park, Colorado
Reviewed 2 weeks ago via mobile

I chose this property for an extended New Year's Eve weekend getaway because of its proximity to the airport, the ES brand name, and the amenities offered. The airport shuttle was fast and friendly, no complaints there. The desk staff was efficient, friendly, and understanding in each of the interactions I had with them. Again, no complaints. However, the property...

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Helpful?
Thank mrssimptom
Ryan J, General Manager at Embassy Suites by Hilton St. Louis Airport, responded to this review

mrssimptom... I apologize you did not have a great experience with us over the new years. We did unfortunately have a couple of guests that were a little loud and needed to be reminded to be mindful of their neighbors. Our hotel unfortunately does not have any larger guest rooms other than the standard guest room as you stayed in....

Harper
Reviewed 3 weeks ago

We expected more from this hotel. The kitchen staff was excellent and did the best they could with the freezing temperatures in the lobby. We had breakfast and supper wearing coats and hats. They needed more help for the evening reception and more snacks would have been nice. The room was clean but was never serviced during our stay of...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Mary A

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suits St. Louis Airport hotel is located just two miles from Lambert International Airport. Located in Bridgeton, Missouri with easy access to St. Louis. Guests can enjoy two-room suites, complimentary cooked-to-order breakfast, nightly Evening Reception with complimentary drinks and on-site restaurant, Anne Morrow's. ... more   less 

Additional Information about Embassy Suites by Hilton St. Louis Airport

Address: 11237 Lone Eagle Drive, Bridgeton, Saint Louis, MO 63044-2739
Region: United States > Missouri > Saint Louis > Bridgeton
Price Range: RM527 - RM960 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton St. Louis Airport 3*
Number of rooms: 159
Reservation Options:
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Also Known As:
Embassy Suites St. Louis - Airport Hotel Bridgeton
Embassy Suites Bridgeton
Bridgeton Embassy Suites
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton St. Louis Airport staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton St. Louis Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Highest available floor, away from I-70”
 of 5 bubbles Leeskibike, 8 Nov 2016 | Read review
“Pull back the mattress from the wall and check between the mattress and box spring for bed bugs before you bring your luggage in the room.”
 of 5 bubbles djschlachter, 7 Nov 2016 | Read review
“Noisy, dirty and strange!”
 of 5 bubbles ivblueyes, 7 Oct 2016 | Read review
“There are none. We changed rooms once as a/c did not cool properly.”
 of 5 bubbles 18LindaH18, 28 Sep 2016 | Read review
“Room 409 too close to other rooms to have curtains open. No privacy. Had to keep curtains shut”
 of 5 bubbles WklyBusinessTrvler, 10 Sep 2016 | Read review
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