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Enjoyed my stay. Great group of employees. Good hospitality. Good sized rooms with kitchens. Enjoyed being in walking distant to stores and restaurants. Great MTC school for truck drivers. Offered free bus rides to and from stores and school. Morning rides were uplifting and fun....More
Thank Cody S
Response from 00esa, Manager at Extended Stay America - St Louis - Airport - CentralResponded 5 days ago
Cody, thank you for staying at Extended Stay America. We are delighted to read you liked our courteous service and convenient location as well as your well-appointed room. Thanks for being our guest, and we look forward to welcoming you back soon.
Jess (future manager?) and Pearl are great. Very helpful. Amazing hospitality. ESA is a good place to stay during training. We didn’t have a choice, but this is the best deal in town. Breakfast is free. WiFi is available. 😁Great gym close by at the...More
Response from 00esa, Manager at Extended Stay America - St Louis - Airport - CentralResponded 18 February 2018
It was our pleasure having you as our guest at Extended Stay America. We are delighted to read you enjoyed your stay and our facilities and service were to your satisfaction. We will share your compliments with the entire team especially Jess and Pearl. Thank...More
I would not recommend staying here if you have a choice. The desk staff is friendly except for the GM, she smiles in your face but you can tell it’s forced and she’s really shady. Her own staff even hates her. The beds are not...More
Thank Royal O
Response from 00esa, Manager at Extended Stay America - St Louis - Airport - CentralResponded 3 weeks ago
Thank you for your review. It is disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. Your feedback has been discussed with every department involved, and we are taking appropriate measures...More
Clean room, friendly staff. I really enjoyed this stay over a different hotel stay. My family and I have decided this will be the location we use whenever we come to St Louis. And we will look into using this hotel in other cities also.More
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Response from 00esa, Manager at Extended Stay America - St Louis - Airport - CentralResponded 4 weeks ago
Thanks for the wonderful feedback. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. It was a pleasure serving you at Extended Stay America, and we look forward to welcoming you back...More
My stay here was great! I got a super good rate on the room and my experience from start to finish was the best.
I stayed here for two and a half weeks so I was around enough to see how things went.
Response from 00esa, Manager at Extended Stay America - St Louis - Airport - CentralResponded 15 March 2018
Thank you for choosing our hotel. We are pleased to know you received the great service you always should from us. Your compliments will be shared with the team to let them know their efforts are noticed and appreciated. Reviews such as yours mean a...More