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All reviewstgi fridaysshuttle servicelouis airportnice hotelindoor poolpark and flyan early morning flightexecutive floorfree shuttlecommon areasroom was clean and comfortablethe concierge loungemini fridgeking bedst louisatriumbanquet
A soaring glass grid facade, an interior swimming pool that can be observed from the lobby and some inner rooms. Outdated decor in the rooms and hallways. Empty mini bar.
Our flight was canceled and we were sent here by Southwest Airlines. We did get...More
This was our first time to stay at the Crowne Plaza Airport St. Louis Hotel. It was BEAUTIFUL and the employees from the front desk, to the Cloud restaurant and the shuttle drivers were AWESOME. Each one helped make our stay so easy and wonderful....More
If you arrive late , 1:00am or there after , you have to take a taxi to this hotel ! One hour later despite the hotel bring 10 minutes away , be prepared to wait at the front desk for help as the Desk might...More
1 Thank PHXman55
Response from IHGService, Guest Relations Manager at Crowne Plaza St Louis AirportResponded 2 days ago
Thank you for taking time to leave us a candid review about Crowne Plaza St. Louis Airport, MO. I recognize your stay was not 100% satisfactory. IHG values your experience with our hotels. I have sent you a private message so we can...More
We stayed one night prior to flying out very early the next day. Safe parking lot to leave your vehicle. The shuttle was great! They took us to our exact location of what airline we were flying and picked us up at the airport upon...More
We have stayed at this Crown Plaza before, but the cleaning staff has gone down hill. Our room was dusty and the bathroom floor had lots of dark hair on it. It took five Kleenex’s to clean it up. Since we were only staying one...More
Response from IHGService, Guest Relations Manager at Crowne Plaza St Louis AirportResponded 1 week ago
I appreciate you taking the time to comment on your recent stay at our hotel.I am sorry to that the level of cleanliness of your room and bathroom was a let down during your stay.
I have shared your comments with hotel management,...More
Hello John B,
Thank you for your inquiry concerning the Park N' Fly Package we offer... If you reserve this package, the $10 per day is waived for up to 14 days - a $140 value to keep your vehicle parked while you enjoy a... More
Hello John B,
Thank you for your inquiry concerning the Park N' Fly Package we offer... If you reserve this package, the $10 per day is waived for up to 14 days - a $140 value to keep your vehicle parked while you enjoy a vacation away for only staying one night here at the Crowne Plaza St. Louis Airport Hotel! Look forward to seeing you here soon! Thank you...
honestly don't know. i booked the room through my travel agent. our room and parking was about $120...we stayed there one night and left our car there an additional 3 nights. that was not a bad deal. the bad deal... More
honestly don't know. i booked the room through my travel agent. our room and parking was about $120...we stayed there one night and left our car there an additional 3 nights. that was not a bad deal. the bad deal was....nobody told me their shuttle service was not 24hrs....when we got home, we had to pay for a cab to get back to the hotel. this was not communicated to me. they say it's on their website, but we never looked at their website as our agent booked the room. but they didn't tell me at check in or check out either.....they would not even reimburse my cab fare. it's a nice place...but I wouldn't stay there again.