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Crowne Plaza St Louis Airport

575 reviews
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Traveller (120)
Room & Suite (94)
Dining (12)
Overview
  • Excellent32%
  • Very good37%
  • Average15%
  • Poor9%
  • Terrible7%
Travellers talk about
“tgi fridays”(78 reviews)
“shuttle service”(26 reviews)
“louis airport”(26 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.5 Star Hotel
All hotel details
Offers from Crowne Plaza St Louis Airport
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (575)Write a Review
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90
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Show reviews that mention
All reviewstgi fridaysshuttle servicelouis airportnice hotelindoor poolpark and flyan early morning flightexecutive floorfree shuttlecommon areasroom was clean and comfortablethe concierge loungemini fridgeking bedst louisatriumbanquet
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1 - 5 of 567 reviews
Reviewed 3 days ago via mobile

A soaring glass grid facade, an interior swimming pool that can be observed from the lobby and some inner rooms. Outdated decor in the rooms and hallways. Empty mini bar. Our flight was canceled and we were sent here by Southwest Airlines. We did get...More

Thank Julie C
Hotel's Favourite
Reviewed 28 October 2017

This was our first time to stay at the Crowne Plaza Airport St. Louis Hotel. It was BEAUTIFUL and the employees from the front desk, to the Cloud restaurant and the shuttle drivers were AWESOME. Each one helped make our stay so easy and wonderful....More

Thank LouisianaMemaw
Reviewed 2 weeks ago via mobile

If you arrive late , 1:00am or there after , you have to take a taxi to this hotel ! One hour later despite the hotel bring 10 minutes away , be prepared to wait at the front desk for help as the Desk might...More

1  Thank PHXman55
Response from IHGService, Guest Relations Manager at Crowne Plaza St Louis AirportResponded 2 days ago

Hello PHXman55, Thank you for taking time to leave us a candid review about Crowne Plaza St. Louis Airport, MO. I recognize your stay was not 100% satisfactory. IHG values your experience with our hotels. I have sent you a private message so we can...More

Reviewed 2 weeks ago

We stayed one night prior to flying out very early the next day. Safe parking lot to leave your vehicle. The shuttle was great! They took us to our exact location of what airline we were flying and picked us up at the airport upon...More

Thank kburgard2018
Reviewed 3 weeks ago

We have stayed at this Crown Plaza before, but the cleaning staff has gone down hill. Our room was dusty and the bathroom floor had lots of dark hair on it. It took five Kleenex’s to clean it up. Since we were only staying one...More

Thank J-W
Response from IHGService, Guest Relations Manager at Crowne Plaza St Louis AirportResponded 1 week ago

Hello J-W, I appreciate you taking the time to comment on your recent stay at our hotel.I am sorry to that the level of cleanliness of your room and bathroom was a let down during your stay. I have shared your comments with hotel management,...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Laundry Service
Concierge
Banquet Room
Conference Facilities
Dry Cleaning
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$100 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$100 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (120)
Room & Suite (94)
Dining (12)
Pool & Beach (7)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
John B
29 November 2016|
AnswerShow all 6 answers
Response from Mark H | Property representative |
Hello John B, Thank you for your inquiry concerning the Park N' Fly Package we offer... If you reserve this package, the $10 per day is waived for up to 14 days - a $140 value to keep your vehicle parked while you enjoy a... More
0
Votes
John B
29 November 2016|
AnswerShow all 5 answers
Response from ClickerM | Reviewed this property |
honestly don't know. i booked the room through my travel agent. our room and parking was about $120...we stayed there one night and left our car there an additional 3 nights. that was not a bad deal. the bad deal... More
2
Votes
John B
30 October 2016|
AnswerShow all 4 answers
Response from Kayley H | Reviewed this property |
We didn't have to pay for Park & Fly, but our hotel was also booked through work. Like someone else posted, it would probably be best to contact the hotel directly.
1
Vote
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12
Room Tips
"Inside rooms overlook pool and restaurant area."
Read review
"Pool view corner with balcony if room is cleaned properly"
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"all rooms are good"
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"All rooms are good"
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