We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviews tgi fridays quiet zone louis airport nice hotel shuttle service park fly indoor pool an early morning flight free shuttle room was clean and comfortable mini fridge st louis tgifridays atrium banquet conference
I want to start this review by saying that I was torn between giving a poor rating verses average.
The reason why is the following:
I booked a room for Friday and Saturday night because I had a two day meeting that was held in...More
I love Crown Plaza's because they have the beds that are like clouds in the sky. When you lay in them they feel like softness just surrounds you but you have sturdiness for your back. Well not this location. The room was clean and service...More
Date of stay: December 2017
Response from IHGService, Guest Relations Manager at Crowne Plaza St Louis AirportResponded 1 October 2018
Thank you for your stay and for taking the time to leave us feedback. I am sorry that the bed received didn't meet your expectations. I want all areas of your stays with us to be pleasant. I have shared your comments with...More
Our group meets here every other month; the staff are very helpful and ensure that you have everything you need. Need more coffee, just let the front desk know, it'll be taken care of. Our coordinator and sales rep are both just a text away...More
The hotel was an average hotel. The rooms were small but neat. I was placed on the club access floor but my card wouldn’t work so we had to have a worker insert their card to let us up. I went to front desk to...More
Date of stay: September 2018
Response from IHGService, Guest Relations Manager at Crowne Plaza St Louis AirportResponded 17 September 2018
I appreciate you for staying at Crowne Plaza St Louis Airport and for giving us your thoughts about your recent visit.
I truly understand how you feel regarding the condition of our pool facility and the size of the room. I know that...More
The highlight of our stay was Ms. Kimberly the airport shuttle driver---she was a delight---they need more people like Ms Kimberly---she was polite, prompt, friendly and FUNNY! Our room was not very clean---hair in bathroom on floor and in shower, food crumbs on the chair...More
Date of stay: August 2018
Thank Melissa B
Response from IHGService, Guest Relations Manager at Crowne Plaza St Louis AirportResponded 15 September 2018
Hi Melissa B,
Thank you for taking the time to write us a review regarding your recent stay with us. I am deeply sorry for the cleanliness issues you had with the room you received, and for any inconvenience caused by the ongoing renovations at...More
Hello John B,
Thank you for your inquiry concerning the Park N' Fly Package we offer... If you reserve this package, the $10 per day is waived for up to 14 days - a $140 value to keep your vehicle parked while you enjoy a... More
Hello John B,
Thank you for your inquiry concerning the Park N' Fly Package we offer... If you reserve this package, the $10 per day is waived for up to 14 days - a $140 value to keep your vehicle parked while you enjoy a vacation away for only staying one night here at the Crowne Plaza St. Louis Airport Hotel! Look forward to seeing you here soon! Thank you...