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Crowne Plaza St Louis Airport

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Crowne Plaza St Louis Airport
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495 Reviews from our TripAdvisor Community

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Showing 487: English reviews
Lakeville, Minnesota
Reviewed 12 February 2016

We were bumped from last flight to Minneapolis so spent the night ..was an OK stay but nothing special beds were good room was large but not out of ordinary..did have fitness room & pool neither of which we used..like most better hotels no free breakfast ( like offered at cheaper chains. Why is that???) We were on the 7th...

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Helpful?
Thank MinnScooter
IHGService, Guest Relations Manager at Crowne Plaza St Louis Airport, responded to this review

Dear MinnScooter, I appreciate your post regarding your recent stay at our hotel. Your review is important as it will help us monitor the things we need to improve on and the things we are good at. I regret to read that your stay at our property was only average. I am sorry for the disappointments you had with your...

Peoria, Arizona
Reviewed 1 February 2016

Front desk staff friendly, nice clean room, close to the airport. There is shuttle service to and from the airport. Free WI-FI. TGI Friday restaurant located inside hotel. Room was ready upon check-in.

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Thank 24debj
Sam V, Front Office Manager at Crowne Plaza St Louis Airport, responded to this review

Thank you 24debj for your review and for staying with us at Crowne Plaza Saint Louis Airport.Thank you for your notes and we are happy to have been of service to you. We hope to welcome you back in the near future.

Holts Summit
Reviewed 28 January 2016

Stayed at this hotel because we had a 6:00 am flight. We were able yo leave our vehicle in their parking at no extra cost, until our return flight, plus they shuttled us to and from the airport. Beds were comfortable and the hotel is very convenient. Will stay here again in the future.

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Thank Brenda B
Kansas City, Missouri
Reviewed 24 January 2016 via mobile

Katherine checked me in and was very pleasant and polite. But it wasn't until I came back from going out that she really impressed me. They were having a very big party in the hotel and all of the parking spots were taken. I came in and went to the front desk to let them know had nowhere to park...

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1Thank Crystal D
Sam V, Front Office Manager at Crowne Plaza St Louis Airport, responded to this review

Dear Crystal D, Thank you so much for your review and for taking the time to write about your experience during your stay. We love hearing how our staff made a difference during a guest's stay. I've forwarded your notes about Katherine and Danny and have commended both of them for their stellar service provided to you. Providing excellent guest...

Palmyra, Missouri
Reviewed 22 January 2016 via mobile

Decent hotel. The rooms aren't always ready but clean when they are. Free coffee in lounge in the morning is a bonus. There was no coffee maker in my room. The TGI Fridays on the property was handy. The shuttles to the airport start at 4 am and run every 30 min after.

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Thank Brian C
Olive Branch, Mississippi
Reviewed 22 January 2016

Stayed here on our way out of country. Nice hotel. Have stayed here a couple times. They have park n fly so parking is free if you want to leave your car when flying. Close to the airport. Got a king up on third floor. Very nice. Decorated nicely and very comfortable. No complaints from us. Cost is more than...

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Thank GJTravel
Columbia, MO
Reviewed 21 January 2016 via mobile

Stayed here for a meeting I was attending & got room 613 which is right beside an employee only door (employee elevator??). During the night people kept slamming that door several times shaking the wall in my room & waking me up (5 times)! The 6th floor has a sign when you get off the elevator that it is a...

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Helpful?
Thank traveljunky99
Sam V, Front Office Manager at Crowne Plaza St Louis Airport, responded to this review

Dear traveljunky99, Thank you for staying with us and thank also also for your review. We highly value your notes and take it seriously. I sincerely apologize for the inconvenience you experienced during your stay. I've coordinated with our Engineering to find a way for the employee door not to slam and wake up guest/s in the next room. Yes,...

Chicago, Illinois
Reviewed 21 January 2016

Average hotel, is in need of updating and repairs. Walls have been repaired and are patched, mismatched paint, dirty around window that would not close all the way. Cold draft coming in through window, stained tub, ventilation in bathroom no longer worked. The hotel was clean, children enjoyed indoor pool, and restaurants on location made this hotel decent. We had...

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Helpful?
Thank C G
Sam V, Front Office Manager at Crowne Plaza St Louis Airport, responded to this review

Dear C G, Thank you for staying with us and thank you for your notes regarding the issues you experienced during your stay. We highly value your feedback and take it seriously. I have forwarded your notes to our Engineering Department to address your notes and concerns regarding the room you stayed in. I sincerely apologize about the breakfast. The...

Manchester, United Kingdom
Reviewed 17 January 2016 via mobile

This hotel was a very welcome stop on a very busy business trip. Staff were friendly and helpful. The rooms were spacious and included nice little touches with the toilettrie packages. Not so straight forward to find compared to other hotels near the airport but well worth finding! Would stay here again!

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Thank Fairtravel_always
Sam V, Front Office Manager at Crowne Plaza St Louis Airport, responded to this review

Thank you Fairtravel_always for taking the time to write your review regarding your stay with us at Crowne Plaza Saint Louis Airport. We are happy that we were able to be of service to you during your stay. We love hearing about the friendliness of our staff. Our top priority is to make all our guests happy. We hope to...

Gary, Indiana
Reviewed 16 January 2016

We visited the city specifically to go to Sweetie Pies Restaurant. That was a great experience. The hotel was not exactly what I expected. My husband and son were there about 2 years ago and raved about it. I guess the 2 year difference was a little less that their experience and my husband agreed.

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Thank 333rbm
Sam V, Front Office Manager at Crowne Plaza St Louis Airport, responded to this review

Thank you 333rbm for your review regarding your stay with us. We are so sorry that we were not able to meet up to your expectation on your last stay. I would like to discuss with on where we fell short. Our goal is to make all out guests happy and if we did not achieve that, we'd like to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Tennis Court
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Crowne Plaza St. Louis Airport hotel offers a convenient lodging option, just one mile from Lambert-St. Louis International Airport. Business and leisure travelers alike can take advantage of complimentary round-trip airport shuttle service, which runs from 4 a.M. To midnight, and midnight to 1 a.M. Daily. Meals are made easy with on-site dining. This modern hotel features three dining options, including a full-service TGI Friday's; Clouds Restaurant, featuring a deluxe breakfast buffet; and The Atrium Bar, serving wine, beer and cocktails daily. After a long day of work or play, guests can relax in spacious accommodations, featuring plush seven-layer bedding, a flat-panel cable TV, high-speed wired and wireless Internet, and added bonuses like a soothing sleep kit. Top-notch services complete any stay. Guests can also enjoy chic amenities like a newly renovated health and fitness center, an indoor heated swimming pool, a concierge lounge and business center, and more. Situated minutes from STL Airport, Crowne Plaza St. Louis Airport is an ideal option for sightseeing, business travel, special events and more. Reserve a guest room at an exceptional rate today. ... more   less 

Additional Information about Crowne Plaza St Louis Airport

Address: 11228 Lone Eagle Drive, Bridgeton, Saint Louis, MO 63044
Region: United States > Missouri > Saint Louis > Bridgeton
Price Range: RM485 - RM783 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza St Louis Airport 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Crowne Plaza St Louis Airport Hotel Bridgeton
Crowne Plaza Bridgeton
Crowne Plaza Hotel Bridgeton
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza St Louis Airport staff and other travellers.
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Questions? Get answers from Crowne Plaza St Louis Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Noisy rooms facing the street, find something facing the other direction.”
 of 5 bubbles S5160VDtimh, 14 Jan 2017 | Read review
“many interior rooms balcony the atrium and pool- most likely not as quiet as other rooms”
 of 5 bubbles f14carbo, 5 Nov 2016 | Read review
“stay in a hotel farther away from the freeways--then you'll get a good view”
 of 5 bubbles KeithHruza, 28 Oct 2016 | Read review
“I always enjoy higher up rooms.”
 of 5 bubbles cljacobs, 17 Sep 2016 | Read review
“Ask for a room with an even number; you'll be further from I-70”
 of 5 bubbles Ready_For_Sun10, 11 Aug 2016 | Read review
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