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Crowne Plaza St Louis Airport

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Crowne Plaza St Louis Airport
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482 Reviews from our TripAdvisor Community

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Showing 474: English reviews
Sao Jose Dos Campos, SP
Reviewed 24 December 2015 via mobile

Very well located hotel, close to the airport. There is a TGI Fridays inside it, which is very convenient. Nice rooms, very clean. Staff is very nice too. The only 2 things I think they could improve: the wifi connection - which is free, but with problems to connect (not all available wifi connections would work, and the staff did...

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Helpful?
Thank ricarduarte2015
Sam V, Front Office Manager at Crowne Plaza St Louis Airport, responded to this review

Dear ricarduarte2015, Thank you for taking the time to give us your review during your stay with us at Crowne Plaza Saint Louis Airport. We are elated to be of service to you and that you find TGI Fridays convenient for you during your stay. We apologize for the challenge you had with our WiFi connection. We have plans to...

Marion, Illinois
Reviewed 23 December 2015 via mobile

Nice hotel.. Always clean. Quick efficient shuttle to and from airport. Parking safe and clean. Hotel is adjoining TGI Fridays... This hotel is always our first choice when flying out of Lambert International Airport!

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Helpful?
Thank Alecia S
Sam V, Front Office Manager at Crowne Plaza St Louis Airport, responded to this review

Thank you Alecia S for your review and for staying with us here at Crowne Plaza Saint Louis Airport. Thank you for your notes regarding the efficient shuttle service to and from the airport and we are glad that TGI Fridays suited your needs and preference. Thank you making us your first choice when flying out of Saint Louis. We...

Springfield, Missouri
Reviewed 16 December 2015 via mobile

I enjoyed that Tgi Fridays is inside this hotel, pricing is higher but it's OK. The hotel was clean comfortable and I live the indoor pool and glass elevators! The shuttle starts at 4am but got to airport in enough time for my 6am flight. Great place to stay before or after a flight!!

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Helpful?
Thank Will B
Sam V, Front Office Manager at Crowne Plaza St Louis Airport, responded to this review

Thank you Will B for staying with us at Crowne Plaza Saint Louis Airport. We are glad that our hotel and amenities suited your preference. We are happy that you enjoyed TGI Fridays also. We hope to welcome you back on your next visit.

Reviewed 15 December 2015 via mobile

My husband and I were on our way back to Minnesota when we found out they had over booked our flight. Southwest offered to put us up for the night at the Crown Plaza. The gentleman at the front desk was quick and friendly. The young man driving the shuttle was friendly and helpful. We had a nice dinner at...

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Helpful?
Thank Wendy M
Sam V, Front Office Manager at Crowne Plaza St Louis Airport, responded to this review

Dear Wendy M, Thank you for taking the time to give us your notes regarding your stay. We are glad that you found our front desk and shuttle driver friendly. We deeply apologized regarding the condition of the bathroom. We do our best to deliver excellent guest service and cleanliness is a big factor for us and all our guests....

Marion, Illinois
Reviewed 8 December 2015

Well appointed hotel close to the airport. Rooms were spacious, clean & comfy. Bed was nice & comfortable with crispy, clean linens. Front desk staff were extremely friendly & accommodating. They have a small restaurant inside but we didn't use it. There only for one night but TGIFs is conveniently attached to the front of the hotel. Had a great...

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Helpful?
Thank nzkiwis_12
Sam V, Front Office Manager at Crowne Plaza St Louis Airport, responded to this review

Dear nzkiwis_12, Thank you for taking the time to give us your review. Delivering the best guest experience is our top priority for all our guests and we love hearing how our staff are friendly and accommodating. We are happy that you had a great time at TGI Fridays. Thank you so much for staying with us at Crowne Plaza...

Kannapolis, North Carolina
Reviewed 30 November 2015

I recently stayed at the Crowne Plaza for one night before traveling into Illinois. I was drawn to it because it was near the airport, had received good reviews on this site, and was very reasonable in cost. I had a king room which was very large and comfortable. I especially liked the large bathroom. The room was very clean....

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Helpful?
Thank dniv67
Sam V, Front Office Manager at Crowne Plaza St Louis Airport, responded to this review

Thank you dniv67 for staying with us at Crowne Plaza Saint Louis Airport. Thank you also for taking the time to provide us with your review. We love to make our guests happy and we love hearing the friendliness of our staff, thank you so much for your appreciation. We are glad that you like our breakfast buffet and the...

Chicago, Illinois
Reviewed 19 November 2015

Attended the Bears vs Rams game last Sunday. Stay at Crowne Plaza airport property. Place is big but beautiful. Property is well maintained staff very friendly. We where with a group of about 30 and They where more than ready for us. Check in was swift. All our keys had names on them for easy hand out. Everyone was tired...

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Helpful?
Thank tjtravel2013
Sam V, Front Office Manager at Crowne Plaza St Louis Airport, responded to this review

Dear tjtravel2013, Thank you for taking the time to write your review regarding your stay with us Crowne Plaza Saint Louis Airport. We love hearing that our staff is friendly and that we are able to do our objective and that is to deliver the best guest service to all out guests. We are glad that our hotel and amenities...

Las Vegas, Nevada
Reviewed 16 November 2015

Whether you are working at the airport (like I was) or waiting for a flight this hotel is very convenient to the airport. They have a free shuttle for your convenience. The rooms were large, clean and comfortable. The free wifi was good (not lightning fast). They had four elevators that were inconsistently fast and slow. The workout room was...

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2Thank Joe S
Sam V, Front Office Manager at Crowne Plaza St Louis Airport, responded to this review

Thank you Joe S for taking the time and write a review regarding your stay with us at Crowne Plaza Saint Louis Airport. We value your feedback and take your notes so we can improve and deliver the best guest service experience to all our guests. We are happy that our shuttle service met your expectations. We are also glad...

Hillsboro MO
Reviewed 13 November 2015

Think this will be our "go-to" hotel for leaving town from now on. Usually, we stay at the Airport Marriott before leaving town but due to pricing concerns decided to give the Crowne Plaza a try--for a much cheaper price including up to fourteen days of free parking while out of the country! The room, on the atrium side of...

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1Thank LakeSHillsboroMO
Sam V, Front Office Manager at Crowne Plaza St Louis Airport, responded to this review

Dear LakeSHillsboroMO, Thank you so much for your review regarding your most recent stay with us at Crowne Plaza Saint Louis Airport. We are very glad that you found our hotel suited your preference. We do have refrigerators by request and on a first come, first serve basis and we have safety deposit boxes at the front desk for guest...

Ashburn, Virginia
Reviewed 1 November 2015 via mobile

First of the location, the entrance is right off an interstate the the only entrance is on a divided road. You can only get in from the East'sh direction and out by turning right. Very hard to access from opposite direction as you have to go out of the way to get back. No sure why they don't get a...

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Helpful?
Thank Bill L
IHGCare, Guest Relations Manager at Crowne Plaza St Louis Airport, responded to this review

Dear Bill L, Thank you very much for taking the time to share your thoughts and comments about your stay with us. We regret that your check-in experience was less than satisfactory. We would also like to apologize for the inconvenience caused by our air-conditioning system, and for falling short of your expectations regarding our key cards and hotel entrance....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Tennis Court
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Crowne Plaza St. Louis Airport hotel offers a convenient lodging option, just one mile from Lambert-St. Louis International Airport. Business and leisure travelers alike can take advantage of complimentary round-trip airport shuttle service, which runs from 4 a.M. To midnight, and midnight to 1 a.M. Daily. Meals are made easy with on-site dining. This modern hotel features three dining options, including a full-service TGI Friday's; Clouds Restaurant, featuring a deluxe breakfast buffet; and The Atrium Bar, serving wine, beer and cocktails daily. After a long day of work or play, guests can relax in spacious accommodations, featuring plush seven-layer bedding, a flat-panel cable TV, high-speed wired and wireless Internet, and added bonuses like a soothing sleep kit. Top-notch services complete any stay. Guests can also enjoy chic amenities like a newly renovated health and fitness center, an indoor heated swimming pool, a concierge lounge and business center, and more. Situated minutes from STL Airport, Crowne Plaza St. Louis Airport is an ideal option for sightseeing, business travel, special events and more. Reserve a guest room at an exceptional rate today. ... more   less 

Additional Information about Crowne Plaza St Louis Airport

Address: 11228 Lone Eagle Dr, Bridgeton, Saint Louis, MO 63044-2739
Region: United States > Missouri > Saint Louis > Bridgeton
Price Range: RM489 - RM747 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza St Louis Airport 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Crowne Plaza St Louis Airport Hotel Bridgeton
Crowne Plaza Bridgeton
Crowne Plaza Hotel Bridgeton
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza St Louis Airport staff and other travellers.
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Questions? Get answers from Crowne Plaza St Louis Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“many interior rooms balcony the atrium and pool- most likely not as quiet as other rooms”
 of 5 bubbles f14carbo, 5 Nov 2016 | Read review
“stay in a hotel farther away from the freeways--then you'll get a good view”
 of 5 bubbles KeithHruza, 28 Oct 2016 | Read review
“I always enjoy higher up rooms.”
 of 5 bubbles cljacobs, 17 Sep 2016 | Read review
“Ask for a room with an even number; you'll be further from I-70”
 of 5 bubbles Ready_For_Sun10, 11 Aug 2016 | Read review
“We stayed in room 835- the top floor. It was for executives and had a great consierge room with snacks, etc.”
 of 5 bubbles PattiP818, 8 Aug 2016 | Read review
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