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Jackie at check in was amazing. Accommodated every request. Spire elite so free upgrade. Room beautiful. Fridge. Beautiful atrium (aka Holidome in the 70s). TGI Friday's attached. Only complaint atrium too cold in August.
Very nice hotel close to the airport with what appears to be a free shuttle to the airport. The rooms were clean and have more of a fancy edge to them. Breakfast is $15 and self-parking is $10 - those are the only two downfalls...More
The staff was friendly and attentive. The rooms were clean but oddly enough the woodwork seemed to be worn excessively compared to the rest of the furniture. Towels were a bit thin and rough. Bed was great! The workout room was clean and the equipment...More
Nice hotel, but charges $10 for overnight parking. When you arrive, they ask you if you have a car; if so, they add $10 for what looks like secured parking for hotel guests. We stayed on a weekend and the security gate was up all...More
Response from IHGService, Guest Relations Manager at Crowne Plaza St Louis AirportResponded 16 August 2016
Thank you so much for staying with us and for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for....More
My husband and I stayed at this hotel and it was packed with people. We were told there was a few family reunions and church events. What ever it was doesn't excuse the loud screaming and talking in the hallways and pool area all night....More
Thank Alicea M
Response from IHGService, Guest Relations Manager at Crowne Plaza St Louis AirportResponded 12 August 2016
Dear Alicea M,
Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and comfortable accommodations and we appreciate your business with us. It is nice to note that the room received is at par. However, we sincerely apologize...More
US$99 - US$174 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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Hello John B,
Thank you for your inquiry concerning the Park N' Fly Package we offer... If you reserve this package, the $10 per day is waived for up to 14 days - a $140 value to keep your vehicle parked while you enjoy a... More
Hello John B,
Thank you for your inquiry concerning the Park N' Fly Package we offer... If you reserve this package, the $10 per day is waived for up to 14 days - a $140 value to keep your vehicle parked while you enjoy a vacation away for only staying one night here at the Crowne Plaza St. Louis Airport Hotel! Look forward to seeing you here soon! Thank you...
honestly don't know. i booked the room through my travel agent. our room and parking was about $120...we stayed there one night and left our car there an additional 3 nights. that was not a bad deal. the bad deal... More
honestly don't know. i booked the room through my travel agent. our room and parking was about $120...we stayed there one night and left our car there an additional 3 nights. that was not a bad deal. the bad deal was....nobody told me their shuttle service was not 24hrs....when we got home, we had to pay for a cab to get back to the hotel. this was not communicated to me. they say it's on their website, but we never looked at their website as our agent booked the room. but they didn't tell me at check in or check out either.....they would not even reimburse my cab fare. it's a nice place...but I wouldn't stay there again.