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All reviewstgi fridaysshuttle servicelouis airportnice hotelindoor poolpark and flyan early morning flightexecutive floorfree shuttlecommon areasroom was clean and comfortablethe concierge loungemini fridgeking bedst louisatriumbanquet
My husband booked a room for the night here because it was close to the airport and the online pictures looked really nice. The lobby is beautiful, one of the prettiest I've seen. The room appeared nice as well. After a long day of travel,...More
Thank Stephanie C
Response from IHGService, Guest Relations Manager at Crowne Plaza St Louis AirportResponded 2 January 2017
Dear Stephanie C,
Thank you for choosing us for your travel needs. I am sorry to learn that you encountered some troubles because the cleanliness and sound-proofing of our rooms was not up to par with your standards. Although, it is good to know about...More
This Crowne Plaza is nice enough to be something else, like a Hilton or a Marriott... it's actually the nicest Crowne Plaza I've stayed in to date.
Aside form the cool design, the water features in the lobby/atrium and the perfect airport location, what sets...More
The hotel is clean and staff are very friendly. The hotel is a bit worn with furniture showing signs of needing some tlc. My room around the windows up behind the curtains had signs of water leaks. The plaster was bubbled up and paint was...More
Best hotel in the St Louis area, especially at the airport. The staff is outstanding and helpful! I have had meetings here in the past for groups of 4 to 60 and every person that attended said what an awesome property. The breakfast buffet is...More
I get that this isn't a 5-star hotel, but in the past, it has been way better than it was this week.
Upon arrival, they had messed up my reservation. Andre, a manager, got it worked out, and I appreciated his service. When I got...More
Response from Mark H, General Manager at Crowne Plaza St Louis AirportResponded 22 November 2016
Thank you LMS967 for your review of your stay with us here at the Crowe Plaza St. Louis Airport. I do apologize for the inconveniences you experienced with our complimentary hotel shuttle service. We should have done a much better job communicating with you and...More
Hello John B,
Thank you for your inquiry concerning the Park N' Fly Package we offer... If you reserve this package, the $10 per day is waived for up to 14 days - a $140 value to keep your vehicle parked while you enjoy a... More
Hello John B,
Thank you for your inquiry concerning the Park N' Fly Package we offer... If you reserve this package, the $10 per day is waived for up to 14 days - a $140 value to keep your vehicle parked while you enjoy a vacation away for only staying one night here at the Crowne Plaza St. Louis Airport Hotel! Look forward to seeing you here soon! Thank you...
honestly don't know. i booked the room through my travel agent. our room and parking was about $120...we stayed there one night and left our car there an additional 3 nights. that was not a bad deal. the bad deal... More
honestly don't know. i booked the room through my travel agent. our room and parking was about $120...we stayed there one night and left our car there an additional 3 nights. that was not a bad deal. the bad deal was....nobody told me their shuttle service was not 24hrs....when we got home, we had to pay for a cab to get back to the hotel. this was not communicated to me. they say it's on their website, but we never looked at their website as our agent booked the room. but they didn't tell me at check in or check out either.....they would not even reimburse my cab fare. it's a nice place...but I wouldn't stay there again.