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Crowne Plaza St Louis Airport

575 reviews
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Traveller (120)
Room & Suite (94)
Dining (12)
Overview
  • Excellent32%
  • Very good37%
  • Average15%
  • Poor9%
  • Terrible7%
Travellers talk about
“tgi fridays”(78 reviews)
“shuttle service”(26 reviews)
“louis airport”(26 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.5 Star Hotel
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Rooms
25 Feb26 Feb
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1 room, 2 adults, 0 children
Standard Room
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Reviews (575)Write a Review
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90
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41
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All reviewstgi fridaysshuttle servicelouis airportnice hotelindoor poolpark and flyan early morning flightexecutive floorfree shuttlecommon areasroom was clean and comfortablethe concierge loungemini fridgeking bedst louisatriumbanquet
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91 - 95 of 567 reviews
Reviewed 17 December 2016

My husband booked a room for the night here because it was close to the airport and the online pictures looked really nice. The lobby is beautiful, one of the prettiest I've seen. The room appeared nice as well. After a long day of travel,...More

Thank Stephanie C
Response from IHGService, Guest Relations Manager at Crowne Plaza St Louis AirportResponded 2 January 2017

Dear Stephanie C, Thank you for choosing us for your travel needs. I am sorry to learn that you encountered some troubles because the cleanliness and sound-proofing of our rooms was not up to par with your standards. Although, it is good to know about...More

Reviewed 14 December 2016

This Crowne Plaza is nice enough to be something else, like a Hilton or a Marriott... it's actually the nicest Crowne Plaza I've stayed in to date. Aside form the cool design, the water features in the lobby/atrium and the perfect airport location, what sets...More

Thank texasbrian
Reviewed 11 December 2016 via mobile

The hotel is clean and staff are very friendly. The hotel is a bit worn with furniture showing signs of needing some tlc. My room around the windows up behind the curtains had signs of water leaks. The plaster was bubbled up and paint was...More

Thank Melissa C
Reviewed 3 December 2016

Best hotel in the St Louis area, especially at the airport. The staff is outstanding and helpful! I have had meetings here in the past for groups of 4 to 60 and every person that attended said what an awesome property. The breakfast buffet is...More

Thank Louis K
Reviewed 16 November 2016

I get that this isn't a 5-star hotel, but in the past, it has been way better than it was this week. Upon arrival, they had messed up my reservation. Andre, a manager, got it worked out, and I appreciated his service. When I got...More

Thank LMS967
Response from Mark H, General Manager at Crowne Plaza St Louis AirportResponded 22 November 2016

Thank you LMS967 for your review of your stay with us here at the Crowe Plaza St. Louis Airport. I do apologize for the inconveniences you experienced with our complimentary hotel shuttle service. We should have done a much better job communicating with you and...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Laundry Service
Concierge
Banquet Room
Conference Facilities
Dry Cleaning
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$100 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$100 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (120)
Room & Suite (94)
Dining (12)
Pool & Beach (7)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
John B
29 November 2016|
AnswerShow all 6 answers
Response from Mark H | Property representative |
Hello John B, Thank you for your inquiry concerning the Park N' Fly Package we offer... If you reserve this package, the $10 per day is waived for up to 14 days - a $140 value to keep your vehicle parked while you enjoy a... More
0
Votes
John B
29 November 2016|
AnswerShow all 5 answers
Response from ClickerM | Reviewed this property |
honestly don't know. i booked the room through my travel agent. our room and parking was about $120...we stayed there one night and left our car there an additional 3 nights. that was not a bad deal. the bad deal... More
2
Votes
John B
30 October 2016|
AnswerShow all 4 answers
Response from Kayley H | Reviewed this property |
We didn't have to pay for Park & Fly, but our hotel was also booked through work. Like someone else posted, it would probably be best to contact the hotel directly.
1
Vote
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12
Room Tips
"Inside rooms overlook pool and restaurant area."
Read review
"Pool view corner with balcony if room is cleaned properly"
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"all rooms are good"
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"All rooms are good"
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