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Auburn Place Hotel & Suites

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333 Reviews from our TripAdvisor Community

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There are newer reviews for Auburn Place Hotel & Suites
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Showing 333: English reviews
Reviewed 16 August 2016

Nice, large CLEAN hotel room, big chair to relax in, desk/chair, fridge, microwave, iron, giant bathroom. Pool (indoors) with a small children's pool attached, and a hot tub. HOT breakfast with large breakfast eating area (cereal, waffles, sausage, eggs, etc). Billards upstairs! Very pleasant and CLEAN. Staff super accommodating. Staff super friendly.

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Helpful?
1Thank Holly R
Jessica W, Front Office Manager at Auburn Place Hotel & Suites, responded to this review

We are glad to hear that you enjoyed our hotel. We love to hear feedback from our guests to know how we are doing. I will be sure to pass your review to our staff. Thank you again. We look forward to your next stay.

Mapleton IL, USA
Reviewed 15 August 2016

Stayed at the hotel as a result of finding a discount coupon in a rest area magazine. What a terrific surprise! Everything was very up to date, clean and well maintained. Staff was super nice and friendly, especially Nikko on the front desk. Excellent breakfast with lots of choice. Cookies and milk in the evening were a nice touch. Definitely...

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Helpful?
Thank Michael D
Jessica W, Front Office Manager at Auburn Place Hotel & Suites, responded to this review

Thank you for your feedback. We strive to offer excellent service to our guests. We are pleased to hear that you enjoyed our amenities. I will be sure to pass along your feedback to Nikko and the rest of the staff.

Paducah, Kentucky
Reviewed 10 August 2016

From the moment we checked in all employees greeted us when we passed by. All ask if we needed anything. We ask where places were located in town and we got clear directions. They were out of regular coffee and when I let them know they immediately made more! The free breakfast wasn't bad at all. A variety of choices....

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Helpful?
Thank Mimirack
Jessica W, Front Office Manager at Auburn Place Hotel & Suites, responded to this review

I am so glad to hear that your stay was so enjoyable. We do pride ourselves on offering great customer service and I am proud to see that we hit our mark. We look forward to your next visit. Thank you for your feedback. I will be sure to share it with the team.

Fenton, Michigan
Reviewed 9 August 2016 via mobile

We needed someplace to stay overnight while make a quick stop in Missouri to visit family on our way home and this was a great choice. We had 3 adults and 4 children so they set us up with 2 adjoining rooms, which worked great. One of our rooms was accessed from outside and had a bit of a smell,...

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Helpful?
Thank sspeidel12
Jessica W, Front Office Manager at Auburn Place Hotel & Suites, responded to this review

Thank you for your feedback. We will look into the exterior rooms to make sure the smell is taken care of. If you could call me (Jessica) at the hotel so I can get additional information from you about your room. I am glad to hear that everything else was a hit. I look forward to hearing from you and...

Tupelo, Mississippi
Reviewed 8 August 2016

Me, my mom, aunt, and cousin went to Missouri to visit family and stayed here. we didn't get to stay but one night but we were very impressed and loved it! The room was clean and spacious. The pool and game area is nice and clean also. It is located in a great area also. Will for sure be back.

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Helpful?
Thank laceykimble2000
Jessica W, Front Office Manager at Auburn Place Hotel & Suites, responded to this review

We are pleased to hear that you had a good stay. We love to get feedback on our property and we will be sure to share your kind words with our staff. We look forward to your next family getaway!

Chicago, Illinois
Reviewed 7 August 2016

While obviously not a 5-star hotel in the sense of a Shangri-La or Four Seasons, I think this hotel is a top one in its class because of its cleanliness, friendliness of its staff, location, and amenities (pool, tasty breakfast, ping pong tables etc.). The rooms were spacious and nicely laid out. Our room had a 'frig and a coffee...

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Thank Chicago_FJR
Georgia
Reviewed 1 August 2016

I have stayed here a few times this past summer. The check in staff is very quick and efficient and always very courteous. The rooms are always very clean and I like they way the rooms open to the inside. There is a very large breakfast area which is used as a social gathering place throughout the day. Indoor swimming...

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Helpful?
Thank bodisartha
Jessica W, Front Office Manager at Auburn Place Hotel & Suites, responded to this review

We are pleased to hear that you had such a nice stay. We do strive to offer one-of-a-kind service that our guests will remember. We appreciate your feedback and I will be sure to let the staff know how well they did.

Ozark, Missouri
Reviewed 25 July 2016

Don't even look any further! This was hands down the most inviting and family friendly hotel we have ever stayed at... We stayed here for 5 days while playing in the15 U State baseball tournament in town.. Before I arrived I was pretty upset I couldn't have an inside room around the pool area because they were all booked, but...

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Helpful?
Thank Daisy1131
Jessica W, Front Office Manager at Auburn Place Hotel & Suites, responded to this review

I am so glad to hear you enjoyed your stay. Any time you come back make sure to mention your preference for that room and we will do what we can to get you there. We look forward to seeing you again soon.

Reviewed 13 July 2016 via mobile

This is a nice; clean hotel. We stayed here while visiting friends in the area. Our friends came over and visited with us. They have a nice lobby area. The pool is nice and ideal for children. I also had games upstairs that was neat also. We had a good stay!

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Helpful?
Thank Holley O
Jessica W, Front Office Manager at Auburn Place Hotel & Suites, responded to this review

We appreciate your feedback on our hotel. We are glad that you had a good time and enjoyed all we had to offer. We look forward to seeing you all again soon.

Fitchburg, Wisconsin
Reviewed 5 July 2016

I was there one night for a business trip. When I checked in, I wasn't greeted. After I was checked in, I wasn't notified about how to get to my room, where the elevator was, information about breakfast, you know, the typical things that you are normally told when you check into a hotel. After I got to my room,...

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Helpful?
2Thank jessicakiser87
Jessica W, Front Office Manager at Auburn Place Hotel & Suites, responded to this review

I apologize for the issues you experienced during your stay. I would like to get additional information from you if possible. If you could please call me (Jessica) at the hotel so I can learn more about what happened and get this resolved.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
*Victorian Inn & Suites, Cape Girardeau is now Auburn Place Hotel & Suites, Cape Girardeau. Newly Renovated property! ... more   less 

Additional Information about Auburn Place Hotel & Suites

Address: 3265 William St, Cape Girardeau, MO 63703-4961 (Formerly Victorian Inn and Suites)
Region: United States > Missouri > Cape Girardeau
Price Range: RM369 - RM391 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Auburn Place Hotel & Suites 2.5*
Number of rooms: 133
Reservation Options:
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Also Known As:
Auburn Place Hotel And Suites
Auburn Place Hotel Cape Girardeau
Victorian Hotel Cape Girardeau
Hotel Style:
#1 Best Value Hotel in Cape Girardeau
#1 Family Hotel in Cape Girardeau
#1 Romantic Hotel in Cape Girardeau
#1 Business Hotel in Cape Girardeau
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Questions & Answers

Here's what travellers have asked, with answers from Auburn Place Hotel & Suites staff and other travellers.
11 questions
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Questions? Get answers from Auburn Place Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request an interior-facing room on the first floor. Beware - no elevators.”
 of 5 bubbles adamc730, 30 Nov 2016 | Read review
“Rooms open to an indoor atrium, so you share the noise from other guest rooms.”
 of 5 bubbles Jimbenben2, 18 Nov 2016 | Read review
“The shower was hard to get functioning. I was able to get it to work somewhat but also the tub was functioning too at the same time..”
 of 5 bubbles caskanettrick, 10 Nov 2016 | Read review
“They have rooms with both interior and exterior entrances.”
 of 5 bubbles TacHannKristine, 6 Nov 2016 | Read review
“Try to get a room close to the stairs and away from the area where breakfast is served.”
 of 5 bubbles Bama6gal, 18 Oct 2016 | Read review
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