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Homewood Suites St. Louis Chesterfield

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Homewood Suites St. Louis Chesterfield
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528 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites St. Louis Chesterfield
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Showing 527: English reviews
KC
Reviewed 16 August 2016

The hotel is nice, but the entire staff is incredible. I stay in a lot of hotels in the US and my friend nor I have ever seen that quality of friendly, helpful, and welcoming service. There was quite the variety for the breakfast and M-Th evening meal. The hotel shuttle was great, we didn't have to put up with...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Sandy062
Management response:

Dear Sandy062, Thank you for the review. I'm glad that you enjoyed your stay here at the Homewood Suites Chesterfield. Time and time again, our team members try their very best to accommodate our guests with friendly service. We are very proud of our team members! They really love their job and it shows! This is what makes us special!...

Tulsa, United States
Reviewed 12 August 2016

Cell phone fell between wall and bed, I moved the bed out to get my wife's cell phone and found dozens of dead bug under the bed. I have already sent to much time with my complaints to Hilton, so I am just commenting on the worst issues of my family's stay. It was the worst Hilton property I have...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank Russell M
Management response:

Russell M, I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Homewood norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back and...

Oak Island, North Carolina
Reviewed 7 August 2016 via mobile

This property is an older hotel that is starting to show its age. It's due for a remodel. Hotel has a pool, outdoor grills, outdoor sitting area. The breakfast is a normal breakfast. Evening reception Monday thru Thursday. Nice salad bar. Review....nice staff, very accommodating. Pool water is cloudy. Would like to give a shoutout to "Megan" who works front...

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Helpful?
Thank nctravelerharley
Reviewed 5 August 2016 via mobile

This is one of my favorite hotels. We always stay here when in the area. The staff is exceptionally friendly and accommodating. The hotel is clean. Breakfast and parking are included. The rooms are large, clean, and well maintained. You definitely get your money's worth!

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Helpful?
Thank Michelle W
Columbia, MO, United States
Reviewed 5 August 2016

This hotel is due for a refurbishment, after which it should be an excellent place to stay. Right now, the carpets and furniture are so dirty I do not recommend that anyone who is not a total pig stay there.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
2Thank Ralph W
Management response:

Dear Ralph W, I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Homewood norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back...

Mansfield, Texas
Reviewed 3 August 2016 via mobile

It is not about an issue it is how the business responds. Had an issue, the hotel staff jumped into action to resolve my issue. Breakfast is ok. Social hour is ok. The property is in dire need of a remodel. Showing age and wear. Needs improved outlets next to bed.

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Helpful?
Thank texasrsg
Management response:

Dear texasrsg, Thank you for your review. Our hotel does need some tender loving care, it's our staff that makes the experience great. I'm glad that they handled your concerns. We believe our team members are the best when it comes to personal service. We hope that you come back and see us soon! Thanks so much! Charly Marchack (Manager)

Grandview, United States
Reviewed 2 August 2016

We chose this hotel for a reunion of 8-9 college girlfriends. We needed to sleep everyone comfortably, have a place to drink wine and chat, and the option to sit by the pool. The hotel decor is a bit worn/dated, but it is extremely clean. Breakfast is wonderful, and the pool is great. But what really makes this hotel outstanding...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Sarah M
Management response:

Sara M, Thank you so much for your review. We are very proud of our friendly team members at the Homewood Suites by Hilton Chesterfield! I'm glad that you and your girlfriends enjoyed your stay. Please come back and see soon! Thanks again! Charly Marchack Manager

Wilmington, Delaware
Reviewed 31 July 2016

Hotel is a bit dated, but improvements are being made slowly. You cannot beat the Chesterfield location and hotel amenities! In spite of serious air conditioning failure in only our room, we will stay here again because of the kindness and support of the staff! Toya, Casee, Tiffany, Terry, and Colleen are assets to this hotel and should be recognized...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank keithd918
Management response:

Dear Keith918, Thank you for review. Our team members are what makes this hotel truly great. I apologize for your inconvenience with the AC issue. We want to make sure that we take care of each and every guest. I would like to follow up and make sure that you were issued a 100% guarantee and that you did receive...

Des Plaines, United States
Reviewed 29 July 2016

I appreciate the quality of the stay. Very clean and staff overall is very friendly. I always appreciate good service. Breakfast was nice and warm, and they offer a variety of options. I wish the dinner would have been similar. I don't feel the quality of the dinner was that great; just ok. They did have wine and beer which...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Sary S
Management response:

Dear Sary S, Thank you so much for staying at our hotel. We appreciate the feedback. I'm glad that you enjoyed our breakfast and friendly team members. Our light dinner on Monday night is more of hors d'oeuvres. Tuesday through Thursday night's selection is typically more of a dinner with many items such as meatball subs, pork or chicken sliders...

Memphis, United States
Reviewed 29 July 2016

The staff at this Homewood Suites location certainly exceeded my expectations. The entire hotel and my individual suite were both extremely clean and well-kept. The amenities met my expectations and the breakfast was very good each day. I would return to this location and I would recommend it to others.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Leslie V
Management response:

Dear Leslie V, Thank you so much for staying at the Homewood Suites by Hilton Chesterfield. we appreciate you taking the time to write a review about our great staff! I hope that you had the opportunity to enjoy our light dinner (Monday through Thursday), along with our salad bar, beer, wine and refreshments. We look forward to you visiting...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
The Homewood Suites St. Louis Chesterfield is an all-suite property located in a upscale suburb of St. Louis. We are close to St. Louis Premium Outlets and Taubman Prestige Outlets. We are close to area businesses; such as Monsanto, Mercy Health, and St. Luke's Hospital. We are an easy drive to St. Louis attractions, like Busch Stadium, the Arch, the St. Louis Zoo and Six Flags. ... more   less 

Additional Information about Homewood Suites St. Louis Chesterfield

Address: 840 Chesterfield Pkwy W, Chesterfield, MO 63017-0741
Region: United States > Missouri > Chesterfield
Price Range: RM428 - RM732 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites St. Louis Chesterfield 3*
Number of rooms: 145
Reservation Options:
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Also Known As:
Homewood Suites St. Louis Chesterfield Hotel Chesterfield
Homewood Suites Chesterfield
Homewood Chesterfield
Chesterfield Homewood Suites
Hotel Style:
#6 Business Hotel in Chesterfield
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites St. Louis Chesterfield staff and other travellers.
2 questions
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Questions? Get answers from Homewood Suites St. Louis Chesterfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great for families”
 of 5 bubbles Nikki1212, 23 Sep 2016 | Read review
“hallways are very long; if walking is a concern, ask for a room closer to elevators.”
 of 5 bubbles ada369, 23 Jun 2016 | Read review
“We liked the king size bed and two TVs”
 of 5 bubbles JwGoldin, 16 May 2016 | Read review
“Both trips - rooms were excellent - all quite.”
 of 5 bubbles Kyfarmgirl57, 6 May 2016 | Read review
“East Corner rooms are always quite and way for most traffic”
 of 5 bubbles 211jeffm, 31 Jan 2016 | Read review
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