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What a top notch hotel! The common areas were exceptionally clean and the front desk staff was exceptionally helpful. This review is for the accessible room (111) which was excellent. There are two extremely comfortable beds in this room and still ample room for negotiation...More
Stayed here because of the close proximity to family.
The staff is friendly and helpful. The room was cool, quiet and up to date.
The breakfast was more than adequate each day with a variety offered daily.
They even offer a variety of...More
This hotel is overdue for renovations. The older materials show in the walls, yellowed paint, outlet covers, kitchen counter tops, carpet, and worn furniture. The online photos make it appear much newer than in person. The front desk service was very friendly upon check-in.More
Thank L J
Response from shs_stlsh_gm, General Manager at SpringHill Suites by Marriott St. Louis ChesterfieldResponded 2 May 2018
Thank you very much LJ for taking the time to share your feedback. The team here works very hard to deliver the best guest experience possible. I apologize for falling short in some areas of your stay. I am glad you found the staff to...More
Very comfortable beds, breakfasts were above average. Eggs was one of the main meals and the other changed daily (sausage on Saturday and Biscuits & gravy on Sunday of which was quite tasty). Several other breakfast items that made it a good morning. Here is...More
We stayed Saturday night with six other families who were attending a basketball tournament in the area. The floor plan was awesome for families. Two queen beds and a large couch that folded out to another bed. Lots of extra room in the living area...More
Response from shs_stlsh_gm | Property representative |
All of our guest suites have a wet bar area with sink, microwave and mini-refrigerator.
Please let me know if I can be of further assistance.