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Extended Stay America - St. Louis - Earth City

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56 Reviews from our TripAdvisor Community

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Showing 56: English reviews
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Reviewed yesterday NEW

Showed up and the front desk admitted that i wouldn't be getting much sleep because of the trucking students staying there. They double charged my credit card. There was no shampoo in the bathrooms and there was a dirty pair of dudes drawers left in the bathroom saying they didn't clean it very well. It's back in the middle of...

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Helpful?
Thank Nick M
Reviewed 14 February 2017 via mobile

I have stayed in better places for the money but at least it was clean staff overall was ok the asst manager was always complaining about working and always was leaving a housekeeper in charge and with her doing that it put them understaffed and that in return made the associates aggravated and disgruntled

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Thank Matt Y
Wisconsin
Reviewed 13 August 2016

The room they gave me was not cleaned properly, hair and used soap in the bathroom,hair on the bed sheets, tables were dirty not wiped down, microwaved had food in it and no glass plate, all the people who i've seen staying here are very scary looking, 9pm at night adults yelling and running up and down the hall cussing!!!...

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Thank Healingcuisine
Saint Louis, Missouri
Reviewed 30 July 2016

This place is basically the local truck stop. Filled with people working for a trucking company. Nothing like walking with your wife to check in, and having a bunch of basically criminals staring at your wife and making comments. The front desk help is a joke. We had to stay for a month while our house was renovated. Not once...

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1Thank 140familytraveler
Reviewed 16 July 2016 via mobile

I should have figured the way my stay was going to go from the 1st time I walked up and received cat calls while I was in the parking lot and in the lobby. The staff did nothing to stop the group of men that were being vulgar. I stayed there for the week I have to admit I did...

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Thank Angela V
Jacksonville, Florida
Reviewed 14 July 2016

Not the best place to stay. They run out of dishes & kitchen supplies, housekeeping not the best, wondering how often they actually vacuum. Don't walk barefooted. The staff are wonderful and pleasant. This hotel is also the place where students stay for the truck driving training school. They have to leave at 530 in the morning. Make sure to...

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Thank L H
Somerset, New Jersey
Reviewed 4 September 2015 via mobile

Before going to the hotel, I read the reviews on trip advisor but me and my group wanted to be optimist about the place our company assigned us too. We were suppose to stay for 2 months and we are currently packing after 1 night with no real destination in mind.The rooms were filthy , the service was terrible and...

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1Thank Queena B
Toronto, Canada
Reviewed 21 August 2015

This hotel is badly in need of a renovation but hey, you get what you pay for. But I didn't pay for food crumbs getting stuck to the bottom of my feet and hair from previous occupants in my shower. Room was lacking an alarm clock, coffee maker, blow dryer and although it had a kitchenette, there was no glasses,...

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1Thank jtb00
Reviewed 12 July 2015 via mobile

25 minutes ago I came down from my company room to ask for the WiFi code. The lady at the front desk named Nicole refused to give me the code repeatedly raising her voice to remind be I'm not a guest here. She has done absolutely nothing in the way of helping me at all like I would expect from...

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2Thank Aaron H
Reviewed 29 November 2014 via mobile

Stayed at this Extend Stay for business. It was horrible. We had to ask the front desk for all the kitchen supplies. We were given bare minimums due to the fact they had a "large conference" they had to save them for. The housekeeping staff never changed our bedding unless we called them on it. They would remake our beds...

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1Thank Trish H
Manager_11525, General Manager at Extended Stay America - St. Louis - Earth City, responded to this review

I appreciate you taking the time to write a review of our hotel. I apologize for the issues you experienced with your kitchen supplies and our housekeeping services. Your comments will be very helpful as we continue to improve our hotel and our guest experience. I would be happy to speak with you further. If you would like, please contact...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - St. Louis - Earth City

Address: 3125 Rider Trail South, Earth City, MO 63045 (Formerly Studio Plus Deluxe Studios)
Region: United States > Missouri > Earth City
Price Range: RM363 - RM616 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - St. Louis - Earth City 2.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Studio Plus Deluxe Studios - St Louis - Earth City Hotel Earth City
Studio Plus Earth City
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Questions & Answers

Questions? Get answers from Extended Stay America - St. Louis - Earth City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just don't....”
 of 5 bubbles 735nickm, 23 Mar 2017 | Read review
“Not a good place don't stay here”
  • hair in bed
  • unclean table
  • unclean table
  • unclean table
  • unclean microwave
  • used soap in shower
  • more hair in tub/shower
 of 5 bubbles Healingcuisine, 12 Aug 2016 | Read review
“Top floors, back of building and not near the stair wells. Bigger rooms are the ones right next to elevator (as you step off).”
 of 5 bubbles 932lh, 13 Jul 2016 | Read review
“Don't stay here”
 of 5 bubbles tonyal421, 18 May 2014 | Read review
“find somewhere else to go”
 of 5 bubbles 290sallyh, 9 Jan 2014 | Read review
5 of 5