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Extended Stay America - St. Louis - Earth City

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Extended Stay America - St. Louis - Earth City
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55 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - St. Louis - Earth City
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Showing 55: English reviews
Springfield, Illinois
Reviewed 6 September 2014

Booked a room here after flying in to St. Loius, Mo. Was very disappointed. Room was extrememly hot and only cooled 2 degrees in 2 hours. Very outdated and cigarette burns all over the vanity. Stove top burners were electric and sticking up at odd angles, so cooking anything would have been impossible. Hand towels and rags in bath were...

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Helpful?
1Thank Kellie L
Manager_11525, General Manager at Extended Stay America - St. Louis - Earth City, responded to this review

I appreciate you bringing your experience to our attention. It upsets me to hear that your room had so many cleanliness and maintenance issues. I am sorry for your experience. I discussed your comments with the team, and we are reviewing our cleanliness and inspection procedures to ensure that your experience is not repeated. The staff and I appreciate your...

Missouri
Reviewed 8 August 2014

I've been to several Extended Stay hotels in the area - this one was ok and had evidence of some updates and renovations. It's located in a business park with no stores or restaurants nearby. The best you can do is a McDonald's in a gas station. You can hop onto I-70 and go an exit or two to find...

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Helpful?
Thank Craig D
Manager_11525, General Manager at Extended Stay America - St. Louis - Earth City, responded to this review

Craig - Thank you for taking the time to write a review of your stay. Please accept our apologies that our common areas did not meet your expectations. We will work with our housekeeping staff to make sure all areas of our hotel are cleaned to our standards. We are glad to know that we were able to make you...

Reviewed 11 July 2014

DO NOT STAY HERE. We travel A LOT and this is the WORST hotel I have ever attempted to stay at. I say "attempted" because 5 minutes after checking in, we left. To start, the entrance to the hotel from the back parking lot was propped open, allowing anyone without a key to access the hotel. At the top of...

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3Thank Erin G
Saint Louis, Missouri
Reviewed 7 June 2014

The room was very clean and neat. It was just as described it the literature. I felt that it was a very good value for the money. I found the staff very friendly and helpful. The only drawback was that I had a groundfloor room. I could hear movement and doors opening and closing during the night. Otherwise everything was...

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Helpful?
Thank 67rob
Manager_11525, General Manager at Extended Stay America - St. Louis - Earth City, responded to this review

Thank you for taking the time to write a review of our hotel. I am glad that you were pleased with your clean room and our friendly, helpful staff. Still, I apologize for the noise disturbance you experienced during your stay. Your comments will be helpful as we continue to improve our guest experience. Thank you for choosing Extended Stay...

Los Angeles, California, United States
Reviewed 2 June 2014

This hotel ranks as the second worst I have stayed in........... and I stay in all kinds of hotels. Here is a list of concerns. 1. No hangers in the room when I came in. When I complained, they gave me some plastic hangers (the kind that sells for $1 a dozen) not useful for hanging dress pants. 2. No...

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Helpful?
1Thank JohnHagopian
Manager_11525, General Manager at Extended Stay America - St. Louis - Earth City, responded to this review

John - Thank you for your recent review of your stay. The issues you described are unacceptable, and I sincerely apologize for your experience. In response to your feedback, I will be looking into these issues and taking the necessary action to ensure they do not continue in the future. If you would like to discuss this further, please do...

Quincy, Illinois
Reviewed 19 May 2014

The inside is not what you're going to expect. The outside is well maintained but the inside is very run down. It needs to be repainted and just cosmetic fixes need to be done. I was disappointed in this hotel. Staff was friendly but owners should be ashamed.

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2Thank Tonya L
Mayfield, Kentucky
Reviewed 30 April 2014

The staff was super friendly, always helpful. The room was fairly clean. Bathtub and toilet a little dirty. Bed was horribly uncomfortable. But every other hotel anywhere near Saint Louis was booked. I think we ended up getting one of the last rooms here. Hot tub was out of commission. I can't complain. We got what we paid for

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Thank Shane R
Mayfield, Kentucky
Reviewed 28 April 2014

The staff was super friendly, always helpful. The room was fairly clean. Bathtub and toilet a little dirty. Bed was horribly uncomfortable. But every other hotel anywhere near Saint Louis was booked. I think we ended up getting one of the last rooms here. Hot tub was out of commission. I can't complain. We got what we paid for.

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Helpful?
Thank shane r
Manager_11525, General Manager at Extended Stay America - St. Louis - Earth City, responded to this review

Shane - I appreciate you taking the time to write a review of our hotel. I'm glad that you found your room to be clean and our staff to be friendly and helpful during your stay with us. Still, I apologize that the cleanliness of your bathtub and toilet did not meet your expectations. I will be meeting with our...

Saint Louis, Missouri
Reviewed 9 January 2014

this place sucked, we booked it thru priceline, probably should have looked closer at the reviews, the hot tub was a mess, looked like someone died in there, our room had cockroaches and had not been cleaned, the only person that was there was the lobby attendant and they were not leaving the office to even attempt to assist us,...

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Helpful?
Thank Sally H
Manager_11525, General Manager at Extended Stay America - St. Louis - Earth City, responded to this review

Thank you for your recent review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear we did not meet your expectations. To uphold our company's high standards, I will make sure to address the concerns you have brought to our attention regarding the cleanliness of your room and the...

Minneapolis, Minnesota
Reviewed 27 October 2013

I stayed at this ExtendedStay for a week. The price was great the people there were VERY friendly. If you get a room on the East side you can see the wonderful Sunset every night. If something needs fixed be sure to tell them and they will get to it very fast. The beds were pretty nice. There are grills...

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Helpful?
1Thank rockanroll4u
Manager_11525, General Manager at Extended Stay America - St. Louis - Earth City, responded to this review

I appreciate you taking the time to write such a great review. I'm glad that the price was right and that you could see the wonderful Sunset every night. As well, it is great to read that our staff provided you with such friendly and helpful service. Thank you again for your review. We look forward to seeing you in...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - St. Louis - Earth City

Address: 3125 Rider Trail South, Earth City, MO 63045 (Formerly Studio Plus Deluxe Studios)
Region: United States > Missouri > Earth City
Price Range: RM357 - RM459 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - St. Louis - Earth City 2.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Studio Plus Deluxe Studios - St Louis - Earth City Hotel Earth City
Studio Plus Earth City
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Questions & Answers

Questions? Get answers from Extended Stay America - St. Louis - Earth City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not a good place don't stay here”
  • hair in bed
  • unclean table
  • unclean table
  • unclean table
  • unclean microwave
  • used soap in shower
  • more hair in tub/shower
 of 5 bubbles Healingcuisine, 12 Aug 2016 | Read review
“Top floors, back of building and not near the stair wells. Bigger rooms are the ones right next to elevator (as you step off).”
 of 5 bubbles 932lh, 13 Jul 2016 | Read review
“Don't stay here”
 of 5 bubbles tonyal421, 18 May 2014 | Read review
“find somewhere else to go”
 of 5 bubbles 290sallyh, 9 Jan 2014 | Read review
“East side for Sunset”
 of 5 bubbles rockanroll4u, 27 Oct 2013 | Read review
5 of 5